First Luggage and their logistics partner are efficient. They collected and delivered our suitcase, with all the contents intact, when they said they would and vice versa for the return journey. This... Leggi di più
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First time using a luggage service. I called in for information and everything was explained clearly and David was exceptionally helpful and patient. Day of pick-up, they checked in when they'd rec... Leggi di più
Easy booking process, friendly and helpful staff, documents sent very quickly, with clear instructions. We have used this service for over 10 years, travelling in June and again in August / Septemb... Leggi di più
First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Scritti dall'azienda
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Informazioni di contatto
120 Salmon Street, NW9 8NL, London, Regno Unito
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Eccellente
700 recensioni
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Thank you for a great service
Thank you for a great service! A friend of mine recommended to use First Luggage for an important document that I needed full tracking and prompt delivery for. They delivered faster than I expected and provided an excellent service. I will be using you again for all my shipping needs, including my luggage for my next holiday! Thanks again!
17 aprile 2023
I have used First Luggage many times
I have used First Luggage many times. Always an easy and great experience. Mish on the team goes out of his way to make sure of the speedy and safe arrival of our luggage.
13 aprile 2023
First Luggage have provided fast and…
First Luggage have provided fast and efficient service would definitely recommend them and use them again!
11 aprile 2023
very good experience.
5 aprile 2023
They communicated very well
They communicated very well. Slight hiccup with DHL who was doing delivery
All sorted now
4 aprile 2023
Excellent service
Excellent service. Reliable. No hassle. Keep me informed through the entire process. Efficient. I can’t say enough about your good service. Love it!
20 marzo 2023
Fabulous
Fabulous! easiest service I've used and arrived quicker than expected.
Will definitely use again.
16 febbraio 2023
Super service
Super service, from initial enquiry (and several other phone calls to ask further questions) to pick-up in US and delivery to UK. Couldn't be happier.
16 febbraio 2023
My experience with First Luggage has been excellent…
My experience with First Luggage has been very positive. All the pick up and deliveries were carried out exactly as scheduled, drivers were very professional and helpful and most importantly First Luggage kept me well informed. Travelling without my suitcases was wonderful. I will use them again and will certainly recommend them to my friends
4 gennaio 2023
Very quick delivery
22 dicembre 2022
Everything was picked up and delivered…
Everything was picked up and delivered in time. I haven't seen the luggage yet to see if it all arrived in one piece yet.
19 dicembre 2022
Luggages were late
Luggages were late! No one answers your emails on time or returns your call!! Im still waiting for a call back!
16 dicembre 2022
Travel with free hands
It is an easy way to travel without luggage. A plus would be to have a pickup/delivery slot (instead or 9am-5:30pm, which is a bit challenging in terms of organisation).
15 dicembre 2022
Avoid AT ALL COSTS
Avoid AT ALL COSTS
We have used them twice to ship our luggage ahead for a holiday. Both times the luggage arrived late. To their credit, however, they did provide a full refund and offered to give us a credit toward a future shipment.
15 dicembre 2022
Non scritta su invito
I’m appalled with this company
I’m appalled with this company FIRST LUGGAGE we booked a holiday with great rail journeys and you’re company we’re appointed to take care of our luggage,
It would of been a help if you answered the phone, so we could of got labels etc, other companies take your luggage with you on pick up, but your company wanted to pick the luggage up a week before holiday then we wouldn’t of received it until we were a few days on our holiday, then we wouldn’t of had it returned for another week after holiday was over, big question WHY,
some of our group never received their luggage, because we opted out of your service we’re pensioner’s and had to struggle with rail station platforms stairs and escalators, not what I call a holiday
14 settembre 2022
Non scritta su invito
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