First Financial Intermediaries LtdRecensioni 

370
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mark was the mortgage adviser for our first house purchase and he made it an incredibly smooth process! Always happy to answer our questions, and responses were quick and easy to understand. Very impo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service as always from Mark and Natasha! Helped us complete on our rapid purchase with porting our mortgage and increasing our life cover. Swift responses to all queries and enabled us to get an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Consulente finanziario
  3. Broker assicurativo
  4. Azienda di protezione degli azionisti

Scritti dall'azienda

Specialist Mortgage Advisers. We have been providing our clients with unbiased mortgage advice and unrivalled service since 1997. We offer a wide range of finance products and services for both personal and corporate clients, we also offer advice on the full range of life and critical illness products.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(370)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. Thomas took the initiative and found me a great deal, the right protection policies. He even noticed myself on a cheaper product prior to exchange. Well recommended brokerage and will continue to use First Financial in the future.

28 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Thank you Akash for your comments, it was a pleasure assisting you with purchasing your first home and providing critical illness policy suitable for your needs.

I look forward to working with you in the future. - Thomas, Adviser.

Valutata 5 stelle su 5

Fantastic experience from start to…

Fantastic experience from start to finish.

Gavin and Jay were really helpful in securing me more money for my remortgage at low interest rate.

I completed today and am very happy with their service

20 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi Shyamal,
Many thanks for your kind words!
It was a pleasure assisting you and look forward to working with you again in the future. Gavin, Director, and Jay, Client Relationship Manager.

Valutata 5 stelle su 5

What a great team

Mark Hansard and Zoe have been incredibly proactive and knowledgeable in their approach to our mortgage and house buying process. Even complex situations seem to be no challenge for them due to long-standing relationships with lenders and experience in the financial field. Very pleased and will work with them again for sure very soon.

16 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi Brian,

Thank you for the review. Please feel free to pass our details on to any friends / colleague and look forward to working with you again soon. - Mark, Senior Adviser, and Zoe, Apprentice Client Relationship Manager.

Valutata 5 stelle su 5

Excellent service - really go the extra mile

James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great deals within an afternoon. This was several years ago and I’ve used them ever since. They are professional, excellent at what they do, responsive and really go that extra mile. I wouldn’t use anyone else.

14 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Naomi, thank you for your very kind words. It was a pleasure for Matthew and I to assist you. - James, managing Director, and Matthew, Client Relationship Manager.

Valutata 5 stelle su 5

Outstanding Customer Service!

I was about to exchange on the purchase of my new house and I was let down by the mortgage lender at the last minute due to a title defect on the property. In stepped Simon Ryder and Thomas Pratchett and within just 48 hours had obtained verbal confirmation from another lender that they would accept the legal position. Thomas displayed outstanding communication skills throughout, clearly explaining processes and timelines, and keeping me updated throughout. And importantly, he delivered, getting me to a point when I was able to exchange and purchase my dream home. Absolutely superb customer service from start to finish. I can't recommend First Financial highly enough!

7 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Thank you for your lovely words, what seemed like a problem, we managed to find a speedy solution and help you and your family secure your dream home.

Please feel free to pass my details on and I look forward to working with you in the future. - Thomas, Adviser.

Valutata 5 stelle su 5

Easy friendly and efficient

I have already recommended First Financial to two people. They were fast efficient and problem solving. They also came back after everything was agreed and found a way to switch me to a lower rate which I was note even aware of. Easy friendly and efficient.

7 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi David,

I am so happy we managed to get everything sorted for you. Thank you for the further recommendations. - Mark, Senior Adviser.

Valutata 5 stelle su 5

I have received an excellent service…

I have received an excellent service from First Financial every time I have used them. I thoroughly recommend them to everyone. They do their utmost to find you the best possible deal and are prompt and polite in their dealings with you.

6 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi Ana, thank you for taking the time to leave a kind review. As always it is a pleasure assisting you, and I look forward to future enquiry’s. - Shaun, Adviser.

Valutata 5 stelle su 5

professional and great service

We had a tight deadline to complete, and we were applying for a mortgage right at the edge of our affordability. Gavin, Ruth from First Financials were there behind us right through the way, helping us navigate through multiple mortgage providers since it was a tricky market. Gavin has helped us with an earlier mortgage as well, and he was fantastic as earlier- cannot thank them enough !

6 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi Arjun,

Thank you for your kind review. I’m so glad we were able to help you meet your tight deadlines, it was a pleasure working with you. - Gavin, Director, and Ruth, Client Relationship Manager.

Valutata 5 stelle su 5

A great company to do business with

I have dealt with First Financial for many years. They are helpful, professional and above all produce the results they promise. Unhesitatingly recommended.

3 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Hi Geoff, really appreicate your kind review. It is a pleasure working with you and I am glad we secured a competitive market rate. Look forward to future enquiry’s. - Shaun, Adviser.

Valutata 5 stelle su 5

Incredibly helpful in arranging a…

Incredibly helpful in arranging a tricky mortgage but so, so helpful and they really went out of their way to get things done and in place expediently.

2 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Thank you Paul, it was a pleasure assisting you and your mother with her new property.
I look forward to working with you in the future. - Thomas, Adviser.

Valutata 5 stelle su 5

They found me a great mortgage product…

They found me a great mortgage product but just a few days before completion, told me they could get me a better deal and worked very hard to make sure I still completed on the same day. I was very impressed.

2 settembre 2021
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Risposta di First Financial Intermediaries Ltd

Thanks Adam. Was great to be able to obtain a cheaper rate just a few days before completion and still get this through on time. - James, Managing Director.

Valutata 5 stelle su 5

Quick, efficient and on your side !

I found First Financial to be very efficient and professional in their dealings with me, very very responsive to communications and I always got the impression that they were truly batting on my team which isn't always the case in the financial services industry sadly. So very well done First Financial, thanks for you help and keep up the good work.

31 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Hi Tony, many thanks for taking the time to leave a review, I’m so glad we made you feel this way! I look forward to speaking with you again soon! -Stephen, Adviser.

Valutata 5 stelle su 5

Highly recommended

Stephen Bourke did our remortgage on our house and following a quick call and an email with our options, we had it sorted in no time! Steve and First Financial come highly recommended and this is the second time we have used them. They will be our go-to advisors from now on. Thanks again!

27 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Hi Katarina, thanks so much for your kind words! It was my pleasure to assist and I look forward to working with you again in the future! - Stephen, Adviser.

Valutata 5 stelle su 5

Any dealings I have every had with FF…

Any dealings I have ever had with FF have been excellent- they are professional and always on hand when you need them.

25 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Thank you for your wonderful review Mr Ellis. It's been our absolute pleasure to work with you and look forward to our continuous relationship. - Haris, Operations Manager.

Valutata 5 stelle su 5

Mark & Natasha are absolutely amazing

Mark & Natasha are absolutely amazing. Have worked with them of several of my own properties and have also recommended them to friends and have always had positive responses!

Great experiences with First Financial and their team to date!

16 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Hi Anthony,

It was great to work with you once again. I look forward to working with you again in the future. - Mark, Senior Adviser, and Natasha, Client Relationship Manager.

Valutata 5 stelle su 5

Great service

I have been using first financial for nearly 15 years and they have been amazing at dealing with my finances.

They are very knowledgable and just get things processed and done

14 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Hi Jeff,

It was a pleasure to work with you again. We look forward to working with you again soon. - Mark, Senior Adviser.

Valutata 5 stelle su 5

Remortgage

Thomas handled our remortgage (having previously sorted out the mortgage when we purchased our property). He was a pleasure to deal with, very organised, professional and on top of things (never needed chasing and was quick to chase us!). He was also quick to switch us to a lower rate just prior to completion when he identified that the mortgage provider was offering new products with lower rates.

12 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Thank you Joel & Jennifer, it was a pleasure working with you on your remortgage and securing a competitive market rate. I look forward to working with you in the future. - Thomas, Adviser.

Valutata 5 stelle su 5

Highly recommend - the second time we have used First Financial!

This is the second time we have used First Financial and once again, we were delighted with the service received. Thank you this time to Thomas Pratchett who went above and beyond to help us with our remortgage and ensured he was always on hand when we needed his advice. We have dealt with 3-4 different members of staff over the past 3 years and have had the same great experience with all. We know many family members and friends who have all had the same experience and we would strongly recommend First Financial. We will continue to use them going forward!

9 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Thank you Ben and Sophie, it was a pleasure assisting you both with the remortgage. It is so good to continue to help existing customer’s.
We look forward to working together in the future. - Thomas, Adviser.

Valutata 5 stelle su 5

5 Stars!

First Financial (Mark Hansard) provided a great service and found us a good deal. They were professional and super helpful even when we have to do the process again (due to the house falling through). Thank you!

4 agosto 2021
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Risposta di First Financial Intermediaries Ltd

Hi Sophia, thank you for your great feedback. Wishing you both the best of luck in your new home. - Mark, Senior Adviser.

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