Oliver was effective and efficient. He was assigned to me after the initial person had to go on site and couldn't attend the meeting arranged. Oliver quickly realised my laptop needed an update an... Leggi di più
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The end to end service that we have received from having the initial consultation to installation has been first class. We were kept up to date with progress, nothing was too much trouble. Our inte... Leggi di più
My laptop died yesterday, not good for admin service. Oliver was great getting my laptop booked in with the Gateshead team. He also managed my expectations well xx
Fantastic service from beginning to end. The team at FirstCom are very patient, supportive and professional. We delth with Chris Kirkwood, Carly and Warren, each of them were amazing to deal with.... Leggi di più
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Firstcom Europe provides business communications solutions for businesses of all sizes. We specialise in: -Unified Communications - Cloud based phones systems (VoIP) -Contact Centre Solutions -Business Mobiles -Broadband -IT and Managed Services We have been providing companies with VoIP solutions since 2004. We can help you move from your existing system to a user-friendly modern cloud solution. 0333 0237000
Informazioni di contatto
2nd Floor, 1b Parklands, Lostock, BL6 4SD, Bolton, Regno Unito
- 0333 0237000
- info@firstcomeurope.co.uk
- firstcomeurope.co.uk
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Helpful Carly
Carly was really helpful in getting everything in place and sent out.

Risposta di Firstcom Europe
Archer Catering Systems phone issues
The engineer Warren was very pleasant and nothing was too much trouble and he soon resolved the issue with the phones
Many thanks
Archer Catering Systems

Risposta di Firstcom Europe
Hands on and responsive
Hands on and responsive - also fast turnaround time. Able to fix a problem others could not and even out-of-hours - kudos to Carly and Will 👏

Risposta di Firstcom Europe
Carly Winrow has been a great help and…
Carly Winrow has been a great help and support keeping us updated and informed throughout the whole process nothing was too much trouble

Risposta di Firstcom Europe
Big thanks to the firstcom team for…
Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

Risposta di Firstcom Europe
Great Communication
A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

Risposta di Firstcom Europe
easy transition
The transition over to our new phone systems has been a hassle free process with Firstcom. Carly was attentive and answered all our queries quickly & Luke was really friendly & guided us through the set up process. A very personable and professional company to deal with, would recommend.

Risposta di Firstcom Europe
A smooth transition of our broadband…
A smooth transition of our broadband upgrade with the help from Carly!

Risposta di Firstcom Europe
Warren from Firstcom was brilliant
Warren was brilliant from start to finish. Had plenty of time for us. Very professional. many thanks Warren.

Risposta di Firstcom Europe
Great Company and service
Great Company and service, system is working well and they sort out issues well. Would recommend

Risposta di Firstcom Europe
Would recommend
Set up is easy- Customer Service is always effective and efficient.

Risposta di Firstcom Europe
GREAT EXPERIENCE - Mobilising a shared platform for a team to work collaboratively for a 5 year programme.
We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

Risposta di Firstcom Europe
EXCEPTIONAL SERVICE FROM CHARLOTTE
Charlotte co-ordinated our Broadband/Phone installation from start to finish and kept us informed all the time . Her communication was excellent throughout the entire process , making everything smooth and stress-free.
Fantastic customer service !
Kevin Belsham
G L Flow Limited

Risposta di Firstcom Europe
We've recently updated our broadband…
We've recently updated our broadband line to Fibre.
Carly booked this in for us, she was professional and kept us well informed.
Stewart and George attended site the following day after the line upgrade. They swiftly completed the job and the line is working perfectly.
We've been with Firstcom for a number of years and can genuinely say they are the best IT/ phone provider we have ever used

Risposta di Firstcom Europe
Outstanding Customer Service!
I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day.
Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x
If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

Risposta di Firstcom Europe
New Router and Fibre to Premises
New Router and Fibre to Premises
Callam was great and sorted our our new router efficiently.

Risposta di Firstcom Europe
On-Site Hardware Set-Up
We recently ordered some new PCs for our team and had the good fortune to have Jacob Shears come out to site more than once to help us set them up and transfer all the users over from old hardware. As a B to B IT company ourselves we understand good service, knowledge and attitude are vital in a client facing role and Jacob exemplified those qualities. He went the extra mile and was very conscientious in ensuring everyone was happy before leaving site. A credit to the business.

Risposta di Firstcom Europe
First class commitment and attention to detail
First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

Risposta di Firstcom Europe
Fast response and action
Firstcom always respond to requests and complete works very quickly and to the required standard. Very easy to deal with.

Risposta di Firstcom Europe
Jacob and Charlie were extremely…
Jacob and Charlie were extremely helpful when setting our new laptop and transferring the info across. It is nice to know that I can speak to either of them direct with any future problems.

Risposta di Firstcom Europe
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