Firstcom Europe Recensioni 

403
•
TrustScore 5 su 5

4,8

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Valutata 4 stelle su 5

Oliver was effective and efficient. He was assigned to me after the initial person had to go on site and couldn't attend the meeting arranged. Oliver quickly realised my laptop needed an update an... Leggi di più

Valutata 5 stelle su 5

The end to end service that we have received from having the initial consultation to installation has been first class. We were kept up to date with progress, nothing was too much trouble. Our inte... Leggi di più

Valutata 5 stelle su 5

My laptop died yesterday, not good for admin service. Oliver was great getting my laptop booked in with the Gateshead team. He also managed my expectations well xx

Valutata 5 stelle su 5

Fantastic service from beginning to end. The team at FirstCom are very patient, supportive and professional. We delth with Chris Kirkwood, Carly and Warren, each of them were amazing to deal with.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Firstcom Europe provides business communications solutions for businesses of all sizes. We specialise in: -Unified Communications - Cloud based phones systems (VoIP) -Contact Centre Solutions -Business Mobiles -Broadband -IT and Managed Services We have been providing companies with VoIP solutions since 2004. We can help you move from your existing system to a user-friendly modern cloud solution. 0333 0237000


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

403 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(403)

204 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful Carly

Carly was really helpful in getting everything in place and sent out.

16 settembre 2026
Non scritta su invito
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Thank you for your great feedback!

Valutata 5 stelle su 5

Archer Catering Systems phone issues

The engineer Warren was very pleasant and nothing was too much trouble and he soon resolved the issue with the phones
Many thanks
Archer Catering Systems

15 settembre 2026
Non scritta su invito
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Risposta di Firstcom Europe

Thank you for your brilliant feedback!

Valutata 5 stelle su 5

Hands on and responsive

Hands on and responsive - also fast turnaround time. Able to fix a problem others could not and even out-of-hours - kudos to Carly and Will 👏

11 settembre 2026
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Risposta di Firstcom Europe

Thank you for your great feedback!

Valutata 5 stelle su 5

Carly Winrow has been a great help and…

Carly Winrow has been a great help and support keeping us updated and informed throughout the whole process nothing was too much trouble

14 settembre 2026
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Risposta di Firstcom Europe

Thank you for your great feedback - we're so pleased to hear how Carly could help you and your team so efficiently!

Valutata 5 stelle su 5

Big thanks to the firstcom team for…

Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

9 settembre 2026
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Risposta di Firstcom Europe

Thank you for your great feedback!

Valutata 5 stelle su 5

Great Communication

A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

8 settembre 2026
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Risposta di Firstcom Europe

Thank you for your brilliant feedback!

Valutata 5 stelle su 5

easy transition

The transition over to our new phone systems has been a hassle free process with Firstcom. Carly was attentive and answered all our queries quickly & Luke was really friendly & guided us through the set up process. A very personable and professional company to deal with, would recommend.

26 agosto 2026
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Risposta di Firstcom Europe

Thank you for your brilliant feedback!

Valutata 5 stelle su 5

Would recommend

Set up is easy- Customer Service is always effective and efficient.

26 agosto 2026
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Risposta di Firstcom Europe

Thank you for your great feedback!

Valutata 5 stelle su 5

GREAT EXPERIENCE - Mobilising a shared platform for a team to work collaboratively for a 5 year programme.

We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

24 agosto 2026
Non scritta su invito
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Risposta di Firstcom Europe

Thank you for your great feedback - it's fantastic to hear how our team have helped you with your new set up so smoothly and efficiently!

Valutata 5 stelle su 5

EXCEPTIONAL SERVICE FROM CHARLOTTE


Charlotte co-ordinated our Broadband/Phone installation from start to finish and kept us informed all the time . Her communication was excellent throughout the entire process , making everything smooth and stress-free.
Fantastic customer service !

Kevin Belsham
G L Flow Limited

19 agosto 2026
Non scritta su invito
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Risposta di Firstcom Europe

Thank you for your great feedback!

Valutata 5 stelle su 5

We've recently updated our broadband…

We've recently updated our broadband line to Fibre.
Carly booked this in for us, she was professional and kept us well informed.
Stewart and George attended site the following day after the line upgrade. They swiftly completed the job and the line is working perfectly.
We've been with Firstcom for a number of years and can genuinely say they are the best IT/ phone provider we have ever used

19 agosto 2026
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Risposta di Firstcom Europe

Thank you for your fantastic feedback!

Valutata 5 stelle su 5

Outstanding Customer Service!

I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day.

Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x

If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

17 agosto 2026
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Risposta di Firstcom Europe

Thank you for your brilliant feedback - we're delighted to hear how happy you've been with the service you've received from our team!

Valutata 5 stelle su 5

On-Site Hardware Set-Up

We recently ordered some new PCs for our team and had the good fortune to have Jacob Shears come out to site more than once to help us set them up and transfer all the users over from old hardware. As a B to B IT company ourselves we understand good service, knowledge and attitude are vital in a client facing role and Jacob exemplified those qualities. He went the extra mile and was very conscientious in ensuring everyone was happy before leaving site. A credit to the business.

13 agosto 2026
Non scritta su invito
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Risposta di Firstcom Europe

Thank you for your great feedback - we're so pleased to hear how Jacob could help your team so efficiently!

Valutata 5 stelle su 5

First class commitment and attention to detail

First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

10 agosto 2026
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Risposta di Firstcom Europe

Thank you for your great feedback!

Valutata 5 stelle su 5

Fast response and action

Firstcom always respond to requests and complete works very quickly and to the required standard. Very easy to deal with.

10 agosto 2026
Non scritta su invito
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Risposta di Firstcom Europe

Thank you for your brilliant feedback!

Valutata 5 stelle su 5

Jacob and Charlie were extremely…

Jacob and Charlie were extremely helpful when setting our new laptop and transferring the info across. It is nice to know that I can speak to either of them direct with any future problems.

16 luglio 2026
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Risposta di Firstcom Europe

Thank you for your fantastic feedback - it's great to hear how our team could help!

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