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Firewood Direct Recensioni 

102
•
TrustScore 5 su 5

4,8

Fornitore di legna da ardere
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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered on Saturday and it was delivered on Tuesday The delivery driver was most helpful dropped it at the door of the shed Overall very pleased with the service and the firewood it burns nice a... Leggi di più

Valutata 4 stelle su 5

Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Can't say enough good things about firewood direct. This is my 4th crate from them this year. They have wood that gives a lot of heat. The crate is fill with good sized logs, no small scraps. So no me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The delivery driver went out of his way to make the delivery as easy as possible for us. We live on a narrow road and yet he managed to get the truck into our driveway which is a lot harder than it so... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di legna da ardere
  2. anche in
  3. Fornitore di legname

Scritti dall'azienda

Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(102)

102 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Exceptional product

Exceptional product. Fantastic heat from the logs in our stove. Quick efficient process, ordered, paid for and here with 2 days. Would highly recommend.

10 marzo 2026
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Risposta di Firewood Direct

Thanks Orla, great to have you back! Glad the heat from the beech is doing the job for you. Appreciate the continued support.

Valutata 5 stelle su 5

You delivered very quickly

You delivered very quickly. The wood was very good quality. The driver was able to bring the pallet up the side of the house to our garage

1 marzo 2026
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Risposta di Firewood Direct

Thanks Bernie! Glad the driver was able to get the pallet right where you needed it. Enjoy the rest of the firewood!

Valutata 5 stelle su 5

Excellent quality logs at a good price.

Excellent quality logs at a good price.
Quick delivery. Delivery driver very helpful.

4 febbraio 2026
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Risposta di Firewood Direct

Thanks John! Glad the logs and the delivery met your expectations. We'll pass the kind words on to our driver too.

Valutata 3 stelle su 5

Delivery was late

4 febbraio 2026
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Risposta di Firewood Direct

Hi John,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with the delivery time-frame.

All of our pallet deliveries are handled by third-party couriers and typically arrive within the estimated delivery window provided at checkout. While most deliveries arrive smoothly, delays can occasionally occur depending on routing and local schedules.

In this case, we also didn’t have a contact phone number on the order, which can sometimes make coordination on the day of delivery more difficult for the driver.

We appreciate your feedback and will continue working to ensure the best possible service for our customers.

Kind regards,
Firewood Direct

Valutata 5 stelle su 5

The service delivery and Italian beech…

The service delivery and Italian beech were all excellent .there is a lovely warm glow from the wood with long lasting burning . I will def be buying again from them

4 febbraio 2026
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Risposta di Firewood Direct

Thanks Jackie! The beech really does give off a gorgeous warm glow. We'll be here whenever you're ready for your next order. Appreciate the kind words!

Valutata 3 stelle su 5

Driver refused to bring pallet unto…

Driver refused to bring pallet unto grass and left outside, otherwise excellent

29 gennaio 2026
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Risposta di Firewood Direct

Hi David,

Thanks again for your order and for leaving a review! We really appreciate the honest feedback and are glad you're satisfied with our product.

Regarding the delivery, we’re sorry that the driver wasn’t able to place the pallet on the grass as requested. For future orders, we’ll always do our best to pass customer preferences to the driver in advance. That said, for safety reasons, moving a pallet of this weight (approx. 620–650 kg) onto soft ground isn’t always possible, as pallet trucks can get stuck or cause damage.

As outlined in our delivery policy, placing pallets beyond kerbside (e.g. into gardens or through gates) is at the driver’s discretion and can’t be guaranteed, especially when access is tight or surfaces are soft. As we work with multiple delivery partners, we’re unfortunately unable to ensure such requests can always be accommodated.

We’re sorry for any inconvenience caused and really appreciate your understanding.

Thanks again for choosing Firewood Direct.

Kind regards,
Firewood Direct

Valutata 5 stelle su 5

Wood was will packed and quickly…

Wood was will packed and quickly delivered. Moisture levels were low

23 gennaio 2026
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Risposta di Firewood Direct

Thanks Ian! Low moisture is what it's all about for a clean, hot burn. Glad you're happy with the quality.

Valutata 5 stelle su 5

I’m delighted with the product and…

I’m delighted with the product and specifically with kornel who was amazing help guiding me to find exactly what I need. Delivery was extremely quick too

18 dicembre 2025
Non scritta su invito
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Risposta di Firewood Direct

Thanks Curtis! Really appreciate the shout-out. Glad we could help you find the right fit and get it to you quickly. Enjoy the firewood!

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