Firebrand Training Recensioni 

2498
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I had taken the both the TOGAF® Enterprise Architecture Combined 10th Edition course and the TOGAF® Enterprise Architecture Practitioner exam at the Firebrand training centre in Wyboston Lakes and I d... Leggi di più

Valutata 1 stelle su 5

Een zeer zeer zeer slechte ervaring gehad!!! De training van Certified Ethical Hacker gevolgd. De instructeur toonde wel de slides, maar gaf er 0 uitleg over en begon iedere slide te praten over zij... Leggi di più

Valutata 5 stelle su 5

I recently completed the TOGAF® Enterprise Architecture Combined 10th Edition course, covering both Foundation and Practitioner levels, and successfully passed the certification exams. Ou... Leggi di più

Valutata 5 stelle su 5

Great experience! 3 days of intense learning was made easier, fun and focused, great job by the trainer, Dr. Fayed Ahmed! And amazing facility by Firebrand

Dettagli dell'azienda

  1. Istituto d'istruzione
  2. Facoltà di Economia
  3. Fornitore di servizi legati alla carriera e all'istruzione
  4. Servizi e assistenza per computer
  5. Servizio di test in ambito educativo
  6. Scuola tecnica

Scritti dall'azienda

We specialise in accelerated courses that help you become competent, confident, and certified fast. Accelerated courses in Cybersecurity, AI, Data, Project Management, GRC, Cloud & more from the top vendors in the world, including Microsoft, ISC2, AWS, Cisco, CompTIA, TOGAF, ISO & ISACA. Train onsite, online, or in the centre of major UK cities. Find out more at https://firebrand.training/uk

Firebrand OIL

Scritti dall'azienda

Introducing Online Instructor-Led courses
At Firebrand, we are committed to helping you achieve your certification as fast as possible, and we’re determined to keep this promise throughout these difficult times. We have launched an Online Instructor-Led option to all of our courses - meaning you can now achieve your certification as if you were in a classroom. Get certified in record time, from the comfort of your home - Firebrand style. About Online courses: https://firebrand.training/uk/online-instructor-led-training
COVID-19 Updates and Actions
We understand that the current Coronavirus pandemic has led to unprecedented challenges to everyone. All our courses are running as normal, through our Online Instructor-Led platform. For updates and announcements about anything related to COVID-19, please follow the link below or contact us. COVID-19 Updates: https://firebrand.to/34ygTc4

Certification Guarantee

Pass first time or train again free

In the unlikely event that you don't pass your exam first time, the Firebrand Certification Guarantee means you can train again for free if you don't pass. You can sit the same course as many times as required for 12 months, paying only for exam fees, accommodation and incidental costs.

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,4

Tutte le recensioni

(2498)

51 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Excellent Trainer

The trainer made it very easy to understand. The setup also is very good for learning.

5 luglio 2024
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Risposta di Firebrand Training

Thank you for your review.

We are pleased to hear you enjoyed your Firebrand course.

We look forward to welcoming you onto another course soon.

Carys
Customer Experience Team

Valutata 5 stelle su 5

Kept promise

They delivered everything they promised. Intensive courses, great teachers, a stress free environment and most importantly a passed exam within 5 days!

9 agosto 2024
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Risposta di Firebrand Training

Thank you for your feedback.

Firebrand pride ourselves on our accelerate learning method. We are so pleased to hear that you enjoyed your time with us and passed your exam.

Carys
Customer Experience Team

Valutata 5 stelle su 5

Amazing!

I'm really happy that I chose Firebrand for my apprenticeship. The courses and material they provided for learning were very interesting and helped me greatly to improve my networking skills and knowledge. The residential courses were such a great experience! Instructor Gareth did a very good job at leading the lectures, providing support and answers. All thanks to him I managed to pass the vendor exams and get my certifications. Perran has also been very helpful throughout this whole apprenticeship. He has always provided good advice and support. Thanks to him I was able to complete all my project works and pass the EPA successfully.

16 agosto 2024
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Valutata 5 stelle su 5

Exceptional from Start to Finish

I successfully completed a Level 4 Network Engineering apprenticeship securing a Distinction. Firebrand was extremely proactive, providing lots of notice about upcoming training sessions and assignments throughout. I would like to say a special thanks to Perran J, and Vijay M for their continuous support and feedback during the 2-year apprenticeship to ensure a successful outcome.

14 agosto 2024
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Risposta di Firebrand Training

Thank you for your excellent review.
Firebrand pride ourselves on our Apprenticeships and the amazing staff who run them.
We wish you all the best for the future.
Carys
Customer Experience Team

Valutata 1 stelle su 5

Ex-Apprentice

Got an apprenticeship and I was enjoying it but then I lost a close family member so had to take time off for it, had severe health and wellbeing issues, followed by the loss of a childhood friend and as far as I was aware my workplace were informing them but then I returned to work and failed my probation because Firebrand were annoyed that I was behind on my apprenticeship.

There is zero support available for their apprentices, nobody contacted me at all whilst I was off, if they had such pressing concerns then they could've at least popped an email across to either ask how I am or if I needed assistance but there was nothing.

The first thing I did when I returned to work was contact my "Learning mentor" (and I use this term as loose as possible) to ask what the options were and how I could catch up and all I got was "Start over, we'll have a meeting and go from there" but clearly this was nonsense because they must've already known that I wasn't going to pass probation, heck, they probably already filled my position.

I had no notice whatsoever, if I'd have known a month ago that this was the case then I could've been spending time applying for replacements or they could've suggested some but there was nothing from them, even the 5 days since returning to work would've been better notice.

They just don't work with you at all and frankly, I think of all the things that could cause a person to fall behind, multiple bereavements and health/mental heath and wellbeing come out as the top most understandable reasons for doing so but there was no empathy nor collaboration at all.

5 agosto 2024
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Risposta di Firebrand Training

Good morning Jess,

Thank you for bringing this to our attention. On behalf of Firebrand, I sincerely apologise for the experience you’ve described, which certainly does not reflect the level of care and support we strive to provide in our programs. While you've already provided detailed information, I encourage you to reach out to us directly at quality@firebrandtraining.com so we can address your concerns more thoroughly.

Again, I'm sorry that your experience did not meet the standard you deserve, and we hope to hear from you soon so we can work on resolving this.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Valutata 5 stelle su 5

Great course with excellent facilities…

Great course with excellent facilities at Wyboston. Highly recomennded

24 giugno 2024
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Risposta di Firebrand Training

Good Morning,

Thank you for your review.

At Firebrand we pride ourselves on our instructors, courses and facilities.

We look forward to welcoming you again soon.

Carys
Customer Experience Team

Valutata 1 stelle su 5

Avoid Firebrand Like the Plague: Broken Promises, Fake advertising and No Job Support

It looks like you cannot really trust most of the reviews here as Trust Pilot is allowing certain businesses to receive reviews that aren't quite based on the user ecperience. We should trust this website but all goes down to money I suposse.

I completed a cyber security course with Firebrand, enticed by their promises of job placement and job search support.
Unfortunately, they failed to deliver on these commitments.
Despite several attempt of contacting them and asking for their so called "support", not only that I've been ignored completely but I received zero support since finishing my course back in January.
Now, as we approach August, obviously they'll say my "support will come to an end ( like they ever provided any.)
The quality of the course content itself is a terrible mess and the lack of promised job assistance left me feeling misled and unsupported.
Really regret wasting 3 months on this non sense that got me nowhere.
I expected a comprehensive program that would include post-course career services, but I received none, especially from a company like Firebrand.
They outsource 80-90% of their "trainers" ,promise job search support and offer none. Best you'll ever get is some links from Indeed.
All you'll get is some guy based, God knows where in the world, scribbling on a board and here you go - that's your course there.

I just wanted to bring up a few points about your so called course/ courses in general:
* How and why are you offering Boot Capms to people from foreign countries, when I thought it was a UK government scheme. Got nothing against anyone,but do you thing is fair to offer courses paid by UK tax payers money to someone that never even set foot in the UK? All this just so you can make more money. Just asking.
*Not to mention you don't even bother to ever check your own eligibility criteria to make sure you enroll people that actually can learn something from the course. Saw people asking how to turn on a laptop but enrolled into a Cyber Security course. Interesting. Curious to know how such a 'tech' person can work in Cyber Security.
This whole course required a deep understanding of technical information. However, the instructors had significant challenges in communication. English was not their first language, leading to frequent grammar mistakes and the use of incorrect words. Their strong accents often resulted in mispronunciations; for example, 'Threat' was pronounced as 'Treat,' and 'Causes' sounded like 'Cows.' One of the tutors frequently resorted to saying "blar blar blar" when skipping over sections of the material.

Over the course of significant hours of teaching, I learned close to nothing. The "success coaching" sessions were just another waste of time. Instead of learning, we spent time discussing mundane details like how everyone’s week had gone, where they had been, and what they had done, with occasional stories about shopping or holiday trips.

The "break into the industry" sessions were equally disappointing.The instructor spent time ontalking about how to fill out a profile form.A full 40 minutes was wasted on discussing what to wear to an interview,etc,etc—a topic completely uselss.

In sessions intended to prepare us for the CyberSafe exam, the instructor repeatedly told us that the information being covered was not necessary for the exam. Despite knowing that some students had not taken or passed the exam, he continued to teach irrelevant or advanced material, seemingly just to fill time.

Moreover, Firebrand seemed overly focused on social media. We were constantly instructed to sign up for various social media platforms, even though they said it wasn’t mandatory. However, they then told us that some course information was only available on these platforms. We were encouraged to create LinkedIn accounts and accept connection requests from strangers to build our network. This is concerning, especially given that social media is increasingly recognized as a target for cyber threats—a practice that many cybersecurity experts advise against, yet Firebrand actively promoted.

Overall, I am deeply disappointed by the quality of teaching and the inaccurate information provided.
As soon as you finish your course and they get paid, that's it - end of story as they couldn't care less.
All that 6 months so called support they promise initially disappears literally from the face of Earth.

I would not recommend Firebrand to those seeking not just education, but also meaningful career support.
Very disappointing experience.
Lies after lies and useless so called courses packed with free stuff from Microsoft mainly. Google,Youtube,Linkedin,Microsoft and lots of other websites are packed with most of the info Firebrand provides at a ridiculuous rip-off price.

2 febbraio 2024
Non scritta su invito
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Risposta di Firebrand Training

Good afternoon,

Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We strive to provide valuable training and support and are proud of the success we have had with our Skills Bootcamp programmes. We're very disappointed to learn that we fell short in your case.

To better understand and address your concerns, please email us directly at quality@firebrandtraining.co.uk. Your insights are important to us and we want to ensure we can improve our services for future bootcamp students.

Thank you for taking the time to share your experience, and we look forward to hearing from you.

Best regards,

The Firebrand Training Team

Valutata 4 stelle su 5

qualitativ hochwertige Schulung

Eine qualitativ hochwertige Schulung. Kompetente und erfahrene Trainer und eine ganz tolle Schulungslokation. Die Orga hat gepasst und es lief alles reibungslos. Ein Stern Abzug, da es eine extreme Frontalbeschallung ist. Natürlich ist es sehr viel Stoff, der stark verdichtet transportiert werden muss, doch einige Kapitel sind interaktiver gestaltet worden, was mir persönlich besser gefallen hat. Auch waren die Originalfolien mit sehr vielen Fehlern behaftet.

10 luglio 2024
Valutata 4 stelle su 5

Fijne goed training

Fijne goed training. Trainer was aardig en heeft veel kennis. Zowel het hotel met alle faciliteiten als de trainingsaccommodatie waren erg goed. T.a.v. de ISACA training had er meer ingezoomd mogen worden op de denkwijze en de manier van vragen stellen/beantwoorden zoals ISACA dat ziet. Ik zou zo weer een trainding via Firebrand boeken.

26 giugno 2024
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Risposta di Firebrand Training

Vielen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie die Schulung gründlich fanden und dass das Wissen und die Art unseres Trainers Ihren Erwartungen entsprachen. Es ist auch schön zu hören, dass Sie mit dem Hotel und den Schulungseinrichtungen zufrieden waren.

Wir schätzen Ihren Vorschlag zur ISACA-Schulung. Ihr Hinweis, sich stärker auf den Denkprozess und die ISACA-spezifischen Frage- und Antworttechniken zu konzentrieren, ist sehr wertvoll, und wir werden dies sicherlich berücksichtigen, um den Kurs zu verbessern.

Wir freuen uns sehr zu hören, dass Sie eine weitere Schulung bei Firebrand buchen würden. Ihre Zufriedenheit hat für uns oberste Priorität, und wir freuen uns darauf, Sie bei zukünftigen Schulungen wieder begrüßen zu dürfen.

Mit freundlichen Grüßen,

Glenn Hutchinson
Customer Experience Manager

Valutata 2 stelle su 5

The course approach and training…

The course approach and training facility were good however I give it a 2 rating for the following:
- the hotel connected to the training facility was well below expectations for a course that cost over Euro1k per day.
- all course materials were online which made it difficult to take notes.
- the organisation leading up to the course was last minute so cost of travel was significantly higher and there was very little time for prior preparation.
- it was a brand new course syllabus but this was not explained by the sales person for firebrand. fortunately participants were experienced otherwise the training itself may not have been enough to pass the exam.
On the positive side, the trainer was highly experienced and knowledgeable so that was the major strength of the course otherwise I would not consider another training with firebrand.

5 luglio 2024
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Risposta di Firebrand Training

Good afternoon Denise,

Thank you for taking the time to share your detailed feedback.

We are pleased to hear that you found our course approach and training facility satisfactory, and that you had a positive experience with our trainer’s expertise. We take great pride in the quality and knowledge of our instructors, and it’s gratifying to know that this was reflected in your training.

However, we are sorry to learn that several aspects of your experience did not meet your expectations

Accommodation Quality: We understand the importance of comfortable accommodations, especially for intensive training courses. We are currently reviewing our hotel partnerships to ensure they align with the high standards we set for our training programs. Our delegates feedback is invaluable in guiding these improvements.

Course Materials: We are sorry that the digital courseware didn't work with your learning style. Firebrand have adopted digital courseware for the majority of our courses and on the whole we do receive positive feedback but we do appreciate that this might not be for everyone

Pre-Course Organisation: We apologise that the organisation leading up to the course was last minute, affecting your travel plans and preparation time. We always confirm our courses no later than 2 weeks before delivery. This is to ensure that we have adequate numbers

New Course Syllabus - We apologise for any lack of clarity regarding the new syllabus. It is crucial that our sales team provides comprehensive and accurate information to all prospective participants so its disappointing if you feel this didn't happen.

We greatly appreciate your balanced perspective and constructive feedback. It helps us pinpoint areas needing improvement and ensures we continue to deliver high-quality training experiences. We hope to have the opportunity to welcome you back in the future and provide a more seamless and fully satisfactory experience.

Thank you once again for your review.

Best regards,
Glenn Hutchinson
Customer Experience Manager

Valutata 3 stelle su 5

4-dagen training voor CISM

4-dagen training voor CISM. Super efficient, maar niet succesvol.
Achteraf gezien was het beter geweest om na de 4 dagen nog enkele weken te oefenen en te leren, aangezien je na een hele dag slides bekijken weinig meer kan opnemen met oefenen. Voor ervaren personen in het CISM domein kan dit wel prima werken

26 giugno 2024
Valutata 5 stelle su 5

Komprimiertes Lernen, Praxis und tolle Organisation!

Ich komme jetzt seit fast 20 Jahren zu Firebrand und werde auch weiterhin hier lernen und meine Zertifizierungen machen. Das Unternehmen hat ein tolles Team, eine super Location und die Trainer kommen aus der Praxis. Die Prüfungen im Anschluss sind super vorbereitet und es ist immer jemand da, wenn man Fragen hat. Bis sehr bald :-)

24 giugno 2024

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