Finestformboutique Recensioni 

Item looks NOTHING like the photo. I ordered knowing it was coming from China, so my expectations were low, but at least TRY to make it look like the photos.

This company is the worst. The item was totally misrepresented; nothing close to the photo and description. Returns are impossible, of course. And they try to make you feel like they’re doing you a big favor by giving you a small % back as a refund in addition to allowing you to keep their junk. Their well-crafted communications about their mission, vision, commitment to quality and 30-day worry-free return policy sucked me in - all pure rubbish. JUST DON’T!!!

I placed an order on the website and then wanted to take a look at an item that it was suggesting after the order, but apparently, I accidently added 2 of them to my order in the wrong size and there was no way to fix it. I immediately emailed the company and received no response, so the items were charged and shipped. The options that I'm being given for resolution include:
Option 1 – Replacement in the Correct Sizes: We can check availability and help arrange replacements in the sizes you originally intended to order. A small shipping fee may apply, and we can confirm the details with you before proceeding.

Option 2 – 50% Discount Code (No Expiry): Receive a 50% discount code with no expiry date to use on a future purchase.

Option 3 – 10% Store Credit: Receive 10% store credit toward a future order.

Option 4 – 15% Partial Refund (Keep the Items): Receive a 15% partial refund to your original payment method without needing to return the jackets.

Option 5 - Pay shipping to return the items for a full refund.

I ordered two dresses, one in a small and one in a medium, and BOTH were huge. On top of that, one of the dresses arrived with a missing button.

You would think a company would have a simple, customer-friendly return process, especially when an item arrives defective. Instead, I was expected to pay return shipping out of my own pocket! They told me they would cover shipping if I exchanged the item, but not if I simply wanted to return it.

The dress was defective, and I shouldn't have to pay to return an item that arrived damaged or incomplete. I've never experienced such a frustrating return process for a defective product.

Terrible customer service and a disappointing experience overall. Save yourself the hassle and shop somewhere else. I DO NOT recommend ordering from this company!

I contacted customer support because I wasn’t sure about the sizing. They were helpful and answered my questions, which made ordering a bit easier. The item itself is lovely too.

DO NOT ORDER FROM THIS COMPANY!!! Horrible experience all around. Bait and switch on the dress I ordered. It looked nothing like the photo, and I’m pretty sure it was made by children. It arrived very late, after the event I purchased it for. The fabric is so synthetic and awful, I wouldn’t even let my dog sleep on it. The returns experience was equally as bad. I wasn’t going to spend $65 to return it, so I had to let it go. A month or so after dealing with this awful company, I received the exact same dress again! I sent an email letting them know that it was a mistake and my email was bounced back. I repeat, do not order from this company.