I ordered the champagne as a gift. It arrived without the usual carton container, just the bottle in styrofoam. I can't give it as a gift because I don't even know if it's authentic. After, I posted t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
You obviously did not re-read my edited review or you would not have resent the same reply.... Unfortunately, this is the third time we ordered wine from Fineliquors that has been delivered very wa... Leggi di più
L'azienda ha risposto
What made my experience so great they checked the weather asked me if I wanted to wait till cooler weather cause of a hot spell and was looking out for me and my purchase.
L'azienda ha risposto
So easy to order, they had in stock what I wanted (could not find the bourbon locally). Shipping for a single bottle is pricey but combined with multiple items the cost per bottle is still quite reaso... Leggi di più
L'azienda ha risposto
4,4
Eccellente
48 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very Professional and knowledgable
Very Professional and knowledgable. It was a pleasure working with them. I will be using them in the future for purchases.
22 aprile 2026
Risposta di Fineliquors
Hello, thank you for your positive and kind feedback!
It was a pleasure working with you as well. We appreciate your trust and support, and look forward to your continued business in the future.
Cheers!
Risposta di Fineliquors
Hello, thank you so much for taking the time to share your experience and positive feedback!
It is deeply appreciated as customer satisfaction is our top priority.
Cheers!
Fair deal
Fair deal. Good value. Wish there was a phone number to talk with a human. Seemed shady at first.
28 aprile 2026
Risposta di Fineliquors
Hello, thank you for your feedback and for giving us a chance.
We understand that ordering online, especially with higher-value bottles, can feel uncertain at first, and we appreciate your trust throughout the process. We’re glad to hear you found the deal fair and a good value.
We do have a customer service team available by phone and email, and we’re always happy to assist with any questions or concerns. You can reach us at 800-941-1098 or contact@fineliquors.com.
Thank you for your support!
6L 1995 Chateau Margaux
I bought a 6L 1995 Chateau Margaux and was a little nervous about the provenance and quality, but it all worked out and the wine was exceptional.
24 aprile 2026
Risposta di Fineliquors
Hello, thank you for your positive feedback!
We completely understand the hesitation that can come with purchasing an older large-format bottle, especially something as special as Château Margaux.
We are very happy to hear that the provenance and condition met your expectations and that the wine showed beautifully.
Thank you again for placing your trust in us. We appreciate the support!
excellent experience
I appreciate the fair prices and the quick turnaround. I received my order in a very timely fashion. Product was in excellent condition and I enjoyed the experience!
21 aprile 2026
Risposta di Fineliquors
Hello, thank you so much for taking the time to share your experience and positive feedback!
It is deeply appreciated as customer satisfaction is our top priority.
Cheers!
Disappointing customer service for a…
Disappointing customer service for a premium wine retailer.
An expensive older bottle purchased for Christmas Eve had a cork that completely crumbled, requiring extensive filtering. While I understand cork issues can happen, the response from FineLiquors was dismissive and condescending rather than professional.
Instead of a courteous explanation of policy, I was criticized for my corkscrew and told I should avoid older wines in the future. That’s not how you treat customers buying high-end bottles.
Wine aside, the customer experience was poor.
25 dicembre 2025
Non scritta su invito
Risposta di Fineliquors
Hello, we are sorry to hear you were disappointed with your experience.
Older bottles, especially wines nearing 20 years of age, naturally carry a higher risk of cork deterioration and crumbling over time, even when the wine itself is perfectly sound. Unfortunately, cork condition cannot be guaranteed prior to opening.
Traditional winged corkscrews can also be difficult to use with fragile aged corks, which is why we provided a reccomendation for an opener better suited for older wines.
We apologize if our explanation came across the wrong way, as that was never our intention. We always aim to be transparent and helpful when discussing the realities and risks that come with mature wines.
Thank you for your feedback.
Impressive Store for Fine Wines
So far, I have only a single data point on Fineliquors.com -- but I have found their prices to be very competitive, their information on discounted bottles (resulting from external damage or imperfections) is accurate, and their shipping costs are very reasonable. My order arrived perfectly packaged, and it arrived FAST -- it was in my hands four days after I placed the order, during a high-volume shipping time of year. They shipped via FedEx with weekend delivery. The web site is easy to navigate, and their wine inventory is pretty impressive. Fineliquors is now on my go-to list whenever I am shopping for fine wine.
26 novembre 2025
Non scritta su invito
Risposta di Fineliquors
Hello, thank you for the thoughtful review!
We appreciate your kind words and are very happy to hear everything met your expectations, from our pricing and packaging to the fast delivery.
Transparency is very important to us, especially when describing discounted bottles or cosmetic imperfections, so we are glad the descriptions were accurate and helpful.
Thank you again for your support, cheers!
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