Sunrise Recensioni 

371
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

I have messaged the support team several times. with questions and clarification on cost of Rx and shipping. I got a complete explanation on dosing and self injections, as well as a recorded message f... Leggi di più

Valutata 5 stelle su 5

My overall experience has been great. Customer service replies can take a few days but that's to be expected with a large volume of customers. They always take care of any questions or issue I have. I... Leggi di più

Valutata 1 stelle su 5

Ich bin extrem enttäuscht von Sunrise. Als IV-Rentner mit KulturLegi bin ich auf jeden Franken angewiesen und brauche klare Strukturen. Trotz mehrfacher Nachfrage war es nicht möglich, die... Leggi di più

Valutata 5 stelle su 5

Dr. Finley at Sunrise is an absolute lifesaver! His experties and guidance have been invaluable on my weight-loss journey. he answered all my questions about treatment and medications. Very happy so f... Leggi di più

Dettagli dell'azienda

  1. Servizio di perdita peso

Scritti dall'azienda

Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all. The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

371 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(371)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer service is top-notch

Customer service is top-notch. Typically, you can expect to receive a response from customer service within 24 hours and rest assured that they are efficient and attentive in addressing your needs. The doctors are informative, listen well, are very responsive through the messaging system, and are patient in answering questions, understanding your weight loss goals and challenges, and making a determination on which GLP-1 to prescribe. I have been a customer for 8 months and Sunrise is worth every penny!

15 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

My overall experience has been positive

My overall experience has been great. Customer service replies can take a few days but that's to be expected with a large volume of customers. They always take care of any questions or issue I have. I would highly recommend this company. You certainly won't find it cheaper elsewhere.

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Knowledgeable medical team

I'm impressed with the depth of knowledge of the medical team at Sunrise. They took the time to explain my treatment options in detail and helped me make informed decisions about my health.

5 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Deceptive and Questionable Practices

I canceled my subscription with Sunrise due to poor customer service and questionable practices. Despite requesting to continue my current medication, Trizepitide 2ml, which I was doing well on with no side effects, I was automatically sent Semaglutide 1ml without any acknowledgment of my request. The doctor assigned to me, Dr. Meenal Kheterpal, is a Board Certified Dermatologist from Duke University, not licensed in Washington and clearly not qualified to prescribe these medications. The entire process lacked any real human interaction—I was sent a generic video message that didn’t address my concerns. This experience felt unethical and not in line with standard medical practices. I would not recommend Sunrise to anyone seeking responsible and professional healthcare.

7 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible Customer Serive

I went to the site and reviewed the details. On the site they ask for your payment information before disclosing there is a 149.00 monthly fee . You think you are paying 49.00 consultation fee. Once I put in my payment details … THEN I saw the details of the 149.00 charge. I NEVER had a consultation , I never chose a medication .. so I assumed that was it. Also the 49.00 fee was never taken from my bank account. It was pending , but then fell off. So again I didn’t think I finished the process. I was charged 149.00 today without notice and my bank account is now over drawn. I immediately contacted Customer Service and they refuse to refund my money .. knowing there were NO services provided . Stay away from this company . If you are looking for a better company try Sequence. They are more affordable and they don’t just hand out meds before getting your lab results . GOOD LUCK !!!

7 agosto 2024
Non scritta su invito
Logo di Sunrise

Risposta di Sunrise

Hi Keisha,

Thanks for sharing your feedback! I reached out via email to help get this sorted for you.

We do our best to make the pricing as clear as possible throughout the signup process, but I'm very sorry that message missed you.

Sunrise-affiliated providers will only prescribe medications after reviewing your medical intake. If they determine that lab work is needed, they will request it at that time.

If there's anything else you need - let me know and I'm happy to help!

Summer
Team Sunrise

Valutata 1 stelle su 5

I got charged for 4 weeks of membership…

I got charged for 4 weeks of membership even though I requested a refund moments after I paid because I found out I wasn’t even eligible for membership.

2 agosto 2024
Non scritta su invito
Logo di Sunrise

Risposta di Sunrise

Hi Kelly,

Thanks for sharing your feedback! Given you didn't complete your intake, we weren't able to determine your eligibility for our program but you have been refunded for the $19 promotional fee that you were charged.

If I can do anything else, just shout!

Summer
Team Sunrise

Valutata 5 stelle su 5

Reliable and efficient

I've been using Sunrise for a while now, and their reliability and efficiency continue to impress me. Whether it's refilling prescriptions or answering my queries, they always deliver with a high standard of service.

7 agosto 2024
Valutata 5 stelle su 5

Transparent and honest!

What I appreciate most about Sunrise is their transparency. They are upfront about costs, treatment options, and potential side effects. It's refreshing to deal with a company that values honesty.

6 agosto 2024
Valutata 5 stelle su 5

Professional and caring staff

The staff at Sunrise are not only highly professional but also incredibly caring. They go above and beyond to ensure that all my concerns are addressed promptly. It's comforting to know I'm in good hands.

5 agosto 2024
Valutata 1 stelle su 5

Terrible

Terrible
They never gave me a prescription or even answered any of my questions yet charged me $150!

5 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Life-changing experience

Sunrise has truly been a game-changer for me. The personalized care and attention I received from their team made me feel valued and understood. They've made managing my health a much smoother process. Thank you, Sunrise!

31 luglio 2024
Valutata 5 stelle su 5

Exceptional Service!!!

I've been dealing with Sunrise for my chronic condition and their service has been exceptional. From the ease of ordering my medication to the personalized support from their medical team, I couldn't ask for more. Highly recommend!

30 luglio 2024
Valutata 5 stelle su 5

Their customer service team is…

Their customer service team is wonderful. The person was so helpful and kind. I was confused about something and the provided the information I needed ensuring I am giving myself the correct dosage.

They’ve made getting medicine straightforward. I was struggling before to get the help I needed, and now I’m not. It feels good to have the medication I need to feel good and help my health journey.

30 luglio 2024
Non scritta su invito

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