Filhaal Clothing Recensioni 

193
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Leggi di più

Valutata 1 stelle su 5

Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Leggi di più

Valutata 5 stelle su 5

Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I never leave reviews but I just had to, considering the helpfulness of the team!! I ordered for this Eid and my outfits had arrived. There was a slight issue with my order and the team were able... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abiti
  3. Designer di moda
  4. Negozio di abbigliamento donna

Scritti dall'azienda

At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(193)

43 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fast delivery outfit on point ordered…

Fast delivery outfit on point ordered twice never fails to disappoint will order again

29 maggio 2025
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Risposta di Filhaal Clothing

Dear Shabnam

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Super quality and fast delivery..will…

Super quality and fast delivery..will order more from filhaal. Thank you so much..

6 giugno 2025
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Fasna

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 3 stelle su 5

Fast and quick however the suit top was…

Fast and quick however the suit top was just bundled in to the bang so came out all creased. Was disappointed with that only especially because of the price. They need to take more care when folding items of clothing. Also looked like it had been tried on multiple times

3 giugno 2025
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Risposta di Filhaal Clothing

Hi Rezwana,

Thank you for your feedback, we’re glad to hear you were happy with the speed of delivery, but we’re very sorry to hear about your disappointment with how the item arrived.

Please rest assured that we never send out used or tried-on clothing, and every item is thoroughly checked and freshly packed before dispatch. Creasing can sometimes occur during transit due to the nature of the fabric and packaging, especially during high-volume periods — but we do appreciate your comments and will ensure our packing team takes extra care moving forward.

If you believe the item was not up to standard, we’d love the chance to look into this further. Please feel free to contact our support team at support@filhaal.co.uk and we’ll be happy to assist you.

Kind regards,
Filhaal Team

Valutata 3 stelle su 5

delivery time /quality not good as i…

delivery time /quality not good as i was expecting at this price

3 giugno 2025
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Risposta di Filhaal Clothing

Hi,

Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk so we can help you further

kind regards,
Filhaal

Valutata 1 stelle su 5

The dress itself was beautiful but at…

The dress itself was beautiful but at the time of the order i asked the customer service the length of the shirt but they never responded to my query. The size guide was 46-48 and i wanted to be sure its not more than 46. Secondly, I wanted it for eid and they did deliver it 2 days before eid but i placed my order many days before and was expecting earlier delivery to sort out any issues before eid. I tried contactinf the customer service many times and only got late to no replies. The main problem I had with the suit is that i only wore it today on eid day but the arms have been pulled and stretched by tangling in the sitara work on the side of the shirt. It is not wearable again and given that it was £74 pounds it does not make sense.

3 giugno 2025
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Risposta di Filhaal Clothing

Hi Dr. Faiza,

Thank you for your feedback — we’re truly sorry to hear about your experience.

While we’re glad to know you found the dress beautiful, we sincerely apologise for the delay in response and any inconvenience caused during the Eid period. As you can imagine, Eid is our busiest season of the year, and while we aim to respond to all queries promptly, there may be occasional delays. That said, we still make it a top priority to reply to all customer inquiries within 24 hours, even during peak times.

We completely understand your frustration, especially when shopping for a special occasion like Eid. As for the damage you described, we’d love to look into this further and make things right. Could you please email our team at support@filhaal.co.uk with your order number and a photo of the issue so we can assist you accordingly?

We value your support and would appreciate the opportunity to resolve this.

Kind regards,
Filhaal Team

Valutata 5 stelle su 5

Really good service

Really good service, I was stuck because I didn’t have a suit for eid as the one I ordered from elsewhere was damaged. Filhaal delivered really quickly after reassurance it will be delivered before eid. The suit was so beautiful even better than the pics. It fitted perfectly. Thanks again Filhaal!

3 giugno 2025
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Risposta di Filhaal Clothing

Dear Amrana

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Extremely Good

2 giugno 2025
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Risposta di Filhaal Clothing

Dear Mehak

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Great suit good fitting and material

Great suit good fitting and material

26 maggio 2025
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Risposta di Filhaal Clothing

Dear Amir

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 1 stelle su 5

Shaffon is too rough i don't like this…

Shaffon is too rough i don't like this suit.

26 maggio 2025
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Risposta di Filhaal Clothing

Hi,

Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk so we can help you further

kind regards,
Filhaal

Valutata 5 stelle su 5

I have ordered clothes from filhaal…

I have ordered clothes from filhaal couple of times, there clothes are of top quality, and customer service is amazing if you have any quiries regarding your order.

5 giugno 2025
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Irum

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

The most beautiful range of clothes

The most beautiful range of clothes! I have ordered from Filhaal a couple of times and the outfits, the designs, the quality have never disappointed! The service is always friendly and fast!

4 giugno 2025
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Mariyah

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

It was fabulous i loved it same size…

It was fabulous i loved it same size according me

1 giugno 2025
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Risposta di Filhaal Clothing

Dear Zubdah

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Best quality dress

1 giugno 2025
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Risposta di Filhaal Clothing

Dear Isha

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Very nice very good quality very quick…

Very nice very good quality very quick delivery

1 giugno 2025
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Risposta di Filhaal Clothing

Dear Sidra

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Stunning clothes and excellent service

The most stunning quality clothes, dispatched on same day! Excellent service 💕

1 giugno 2025
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Risposta di Filhaal Clothing

Dear Zeba

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 4 stelle su 5

I like the dress but the colour is not…

I like the dress but the colour is not same as shown in pictures

29 maggio 2025
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Risposta di Filhaal Clothing

Dear Aqsa

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 1 stelle su 5

Disappointing 😞

I received my parcel on Saturday. When I opened it, the kameez had beads near the top missing. The kameez is green and where the missing beads are it is white, which is very noticeable. I emailed you on the same day and sent photos, but I have not had a response. This is disappointing as I was planning on wearing this on eid.

In regards to your response I have checked my emails and have not had a reply!.I have emailed you again on the email you have asked me too. Please respond. Thank you

30 maggio 2025
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Risposta di Filhaal Clothing

Hi,

Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, in regard to your response, someone has responded.

please could you kindly email us on support@filhaal.co.uk so we can help you further

kind regards,
Filhaal

Valutata 5 stelle su 5

Best place to order online Asian wear

I’ve ordered from Filhaal twice and I have not been disappointed I’ve recommended all my friends and family to order from them as the service and quality is amazing and the delivery was so fast thankyou so much for being an online brand that actually delivers exactly as you’d expect, both my outfits that I’ve ordered were the same as the pictures. I’ve ordered from other online Asian stores before and was disappointed because the outfits were not amazing quality I’m so so glad I finally found an online Asian store that I’m really really happy with 🤍

28 maggio 2025
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Risposta di Filhaal Clothing

Dear Zainab,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Informed that item was out of stock and…

Informed that item was out of stockand refunded.was sent the other item I ordered quite fast.beautiful outfit just like the picture.

27 maggio 2025
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Risposta di Filhaal Clothing

Dear Faz,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Quick and great service

Quick and good service

27 maggio 2025
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Risposta di Filhaal Clothing

Dear Monika,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

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