Had to wait 3-4 months for a re-loan even though system error didn't debit my account, it was considerate that I defaulted on my loan payment. Never have missed a payment. A missed payment not... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This company would be 5 stars if it did not take so long for them to “receive” payments. I find myself getting worried and constantly checking when it comes down to my last payment to make sure it has... Leggi di più
L'azienda ha risposto
Regular rates. Service could be better. I hope I will never need you again
Communication wasn't the most clear on their part, and I wound up becoming very anxious about late fees, because I couldn't get clear answers. Otherwise, it's a good enough service. The reps, while... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 27 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service. In Canada we started this mission in 2015, and continue to invest and improve to serve our customers better. To date we have served tens of thousands of happy Ferratum Family members.
Informazioni di contatto
250 University Ave., M5H 3E5, Toronto, Canada
- 1-877-880-3099
- customercare@ferratum.ca
- ferratum.ca
3,0
Nella media
215 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My experience with Ferratum has been a …
My experience with Ferratum has been a great one🙂
17 maggio 2017
Non scritta su invito
I've been borrowing from Ferratum every …
I've been borrowing from Ferratum every month for about 18 months. Their application process is quick and easy and the money arrives in my account by the following business day. Any time I've contacted customer service, they've been excellent to deal with. The only issue I have - and it's actually a big one - is that it takes too long to clear my account after my payment is withdrawn. Being in the unfortunate position of having to reloan after each payment, I can't afford to wait 5 to 10 business days before I can submit another application. Having dealt with numerous other payday loan companies over the years, Ferratum is the only one who takes this long to clear payments. It's very frustrating and, for that reason, I will not be borrowing from them in the future.
17 maggio 2017
Non scritta su invito
Yep easy and quick highly recomend
17 maggio 2017
Non scritta su invito
within a day i got my loan from …
within a day i got my loan from Ferratum and they were able to change my dates of pay periods when requested....thank you Ferratum for helping me out👍
17 maggio 2017
Non scritta su invito
The only problem is the long wait until …
The only problem is the long wait until you can apply for a new loan. But I like the payment method.
17 maggio 2017
Non scritta su invito
I have returned a few times
I have returned a few times
Happy with the over all experience
I don't like that I have to use my PC and then separately receive texts on my phone
I would prefer a single platform but other than that small issue
I would recommend them to anyone
17 maggio 2017
Non scritta su invito
Easy Loans.
Since setting up an account online it makes getting a loan when I need it very convenient.
17 maggio 2017
Non scritta su invito
I think once you re-loan you should not …
I think once you re-loan you should not have to wait a week til you can re-loan again it should be the next business day alot of loan companys are like that
17 maggio 2017
Non scritta su invito
Great local company
Have taken out a few loans with Ferratum and like that they are local and approval process is fast. I had to cancel a loan and they were also very quick with getting it cancelled for me. Will definitely use again!
17 maggio 2017
Non scritta su invito
This is what I think of you
This is what I think of you. EXCELLENT service.
Thank you.
17 maggio 2017
Non scritta su invito
Their great Always good customer …
Their great Always good customer service !!
4 maggio 2017
Non scritta su invito
Ask me two months ago and 5 stars today …
Ask me two months ago and 5 stars today no stars. They do not return emails anymore. They do not answer their phones (technical issues). They do not release you from your loans after the payment has cleared in a timely manner. Paid my last loan March 31st and it is still open today April 11th. Thank god they answer the live chat on the website but still no answers to why I still have an open loan. They used to be my go to company not anymore. Very unhappy today.
11 aprile 2017
Non scritta su invito
My first 3 transactions with ferratum …
My first 3 transactions with ferratum went well except for the last that i didnt receive any email regarding breakdown of payments and duedates...
11 aprile 2017
Non scritta su invito
Fast hassle free service.
9 aprile 2017
Non scritta su invito
Awesome
they are friendly, give excellent service and get you the loan in a timely fashion. I would definitely recommend them to friends and family
4 aprile 2017
Non scritta su invito
Have always had excellent service
Have always had excellent service, always very helpful...
4 aprile 2017
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.