The incorrect chair was delivered to me. After emailing them 3 times I still have not heard back from them. However when they wanted to confirm my order and try sell personalisation Amy replied in... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I love everything about this chair! It is light weight, folds up easily, very well made and excellent quality, and it has a detachable foot rest too. My logo printed on both sides of the backrest l... Leggi di più
My make up chair was delivered in two days with no hassles, exactly the same product I saw online,the customer service I received was the best. I was updated about my order until it delivered right at... Leggi di più
L'azienda ha risposto
I absolutely loved the service, very efficient. I didn’t have to wait for too long for my product to arrive, I was expecting it to arrive on Thursday but it got to me on Tuesday. I love the quality an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Femia strives to provide customers with quality products that add valuable in comfort and organisation while transporting their beauty products. Our products and services are designed to add confidence and professionalism for when our professional customer base deliver their beauty services. The online shopping experience is straight-forward and simple for easy online shopping. We choose courier services based on safe and fast delivery. Customers have mentioned how they enjoyed the customer service, as our communication is effective.
Informazioni di contatto
39 Grace Road, Observatory, 2198, Johannesburg, Sud Africa
- 0606151546
- info@femia.co.za
- femia.co.za
4,9
Eccellente
132 recensioni
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Risposta di Femia
Thank you so much for your review! Glad you had a good experience with us 🤍
Incorrect order received BUT all was corrected
The incorrect chair was delivered to me. After emailing them 3 times I still have not heard back from them. However when they wanted to confirm my order and try sell personalisation Amy replied instantly every time.
UPDATE:
After the review, I was finally contacted and Amy was exceptionally professional and apologetic for not receiving my emails. We sorted out the return of the chair and I received the correct one that was ordered. The chair looks sturdy and well made. I look forward to using it.
Thank you Amy for all your efforts.
10 giugno 2026
Risposta di Femia
Thank you, Taryn for your updated review. We really appreciate your patience while we resolved the mix-up with your order. As your original order was placed through our personalisation page, we always confirm personalisation before dispatch. Unfortunately, due to an email syncing issue on our side: your earlier emails didn't appear in our inbox as expected, which resulted in a delayed response. We sincerely apologise for this and since reviewed our email system. Thank you for your understanding throughout the process. It was a pleasure assisting you. Enjoy your new chair! 🩷
Ohh such a great service and I love the…
Ohh such a great service and I love the items i ordered I even like that I can fit my table in the make up chair bag🥰
11 giugno 2026
Risposta di Femia
Thank you so much for your review! 💗
Risposta di Femia
Thank you Kaylin for this review! 💗
I love my chair and delivery took less…
I love my chair and delivery took less than 5 days. Im happy with service
21 maggio 2026
Risposta di Femia
Thanks Ntsako for your lovely review! 💗
Very professional and friendly service.
9 maggio 2026
Risposta di Femia
Thank you Itumuleng, was a great pleasure to assist you!
Great service
Great service! I love these products they make my life as an artist so much easier and they allow me to be more productive and organised. Great quality!
28 maggio 2026
Risposta di Femia
Thanks Storm for your purchase and leaving an amazing review! 💗 You are amazing!
delivery was fast and overall service…
delivery was fast and overall service from Femia was amazing. I also love how Amy engages with their clients 🤏🏽
22 maggio 2026
Risposta di Femia
Thank you Pearl for your review 💜
Risposta di Femia
Thank you for your review!
10/10 service !
10/10 service !! Fast delivery , effective updates from Femia Team 💐 . The quality of the chair is out of this world 🫂 Will Highly recommend .
18 maggio 2026
Risposta di Femia
Hi Chandre, thank you so much for your awesome review!
Customer service 1000/10
Very kind and willing to assist, GREAT customer service I must say. And the quality of their products is INCREDIBLE!! I bought my second chair and I’m so happy!!
14 maggio 2026
Risposta di Femia
Wow thank you for the incredible review!
Risposta di Femia
Thank you Cara for your review! :)
I called Femia the day I bought my…
I called Femia the day I bought my makeup chair the lady was so sweet and reassured me that I will get my product and also the delivery of my make-up chair was fast.
I loved the service from beginning to end.
24 marzo 2026
Risposta di Femia
Thanks Nolwazi! Appreciate your kind words :)
Big/spacious
Big/spacious, rigid, convenient and strong. Completely exceeded My expectations.
23 febbraio 2026
Risposta di Femia
Thank you for your review! We appreciate it!
I haven’t really seen the bag because…
I haven’t really seen the bag because it’s a gift for someone but service was so quick and Amy was super nice!
19 febbraio 2026
Risposta di Femia
Thank you for your awesome review! :)
Risposta di Femia
Thank you for your lovely review and support! 😁
Exceptional Service
Femia delivers exceptional service and there products is top quality!
24 novembre 2025
Risposta di Femia
Thank you for your awesome review!
Risposta di Femia
Thank you Zaaki :)
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