FBD Insurance Recensioni 4537

TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Have insured with Fbd for the last 30+ years and although have not had to claim have always found the contacts very helpful. Obviously the rises in premiums each year are not welcome but hopefully the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can’t believe how efficient FBD and customer services have become. Fantastic customer service and support. I left FBD many years ago ago because of the lack of service. Delighted to support loca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly helpful staff. The only thing I dislike is making staff do these kind of reviews of themselves- its a poor way to manage staff. Good managers and business do this by treating staff well and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simple clear questions and instructions from start to finish online. Big difference in price of FBD home insurance compared to other companies. 0% interest on DD for my first year.

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di assicurazioni personali

Informazioni su FBD Insurance

Scritti dall'azienda

FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.

Car Insurance Quote Home Insurance Quote Renew Policy

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

5K recensioni

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Chiedi ai clienti di scrivere una recensione

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good

Cheaper & convenient

24 giugno 2026
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Risposta di FBD Insurance

Hi Margaret,

Thank you for your positive feedback; we appreciate it.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Rose was very helpful

Rose was very helpful, informative, pleasant person to talk to

23 giugno 2026
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Risposta di FBD Insurance

Hi Bronagh,

We appreciate your feedback. We are glad our team was helpful and pleasant.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Excellent service

Josh was very nice, excellent at explaining everything on my policy which I greatly appreciated.

24 giugno 2026
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Risposta di FBD Insurance

Hi Jillian,

We're so glad our team member was excellent at explaining your policy details. We appreciate your kind words!

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Fbd insurance

I spoke with Graham
Personal and friendly
Good advice
No pressure
Explained policy well

24 giugno 2026
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Risposta di FBD Insurance

Hi Marie,

We are so glad you had such a positive experience. We appreciate your kind words about the advice and clear explanation of our policies.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Very efficient staff and good website …

Very efficient staff and good website . Communication excellent. Would highly recommend

23 giugno 2026
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Risposta di FBD Insurance

Hi Kathleen,

We appreciate your positive feedback. We're so glad to hear you found our staff efficient, our website good, and our communication excellent. Thank you!

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Very helpful and pleasant staff member…

Very helpful and pleasant staff member on the phone.
Highly recommend FBD.

23 giugno 2026
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Risposta di FBD Insurance

Hi Janet,

We appreciate your positive feedback. We're so glad you found our staff helpful and pleasant. We truly value your recommendation.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Seamless

Seamless procedure

23 giugno 2026
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Risposta di FBD Insurance

Hi Rhonda,

We appreciate you taking the time to leave us a review. We're happy to hear that you found our procedure seamless.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Professional service

Easy to deal with and very helpful. Would definitely recomment FBD Insurance.

18 giugno 2026
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Risposta di FBD Insurance

Hi Mary,

We appreciate you taking the time to leave us a review. We're happy to hear that we were easy to deal with and very helpful.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Support for renewal of house insurance.

Tanya was very helpful on the call and explained things clearly.

23 giugno 2026
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Risposta di FBD Insurance

Hi Angela,

We appreciate your feedback. We are so glad our team member was helpful and explained things clearly.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

That FBD does what is says, and does it well.

i have delth with FBD since their formation. They have always proved to be consistant ,reliable and more importantly available and understanding.

23 giugno 2026
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Risposta di FBD Insurance

Hi Paul,

We are so glad to hear about your positive experience with us since our formation. Your kind words about our consistency, reliability, and understanding mean a lot to our team. Thank you for your feedback!

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Pleasant,Helpful,Informative,Efficient.

The person that I dealt with was extremely helpful and rang back on the day that we agreed.

22 giugno 2026
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Risposta di FBD Insurance

Hi Mary,

We're so glad our team member was helpful and followed up as agreed. We appreciate your positive feedback!

Warm regards, The FBD Team.

Valutata 3 stelle su 5

BUG hereThe button for credit card…

BUG hereThe button for credit card didn't work, so I was forced to use the direct debit button, putting in my IBAN. But this di

22 giugno 2026
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Risposta di FBD Insurance

Hi Patrick,

We appreciate you bringing this payment issue to our attention. We are actively investigating the credit card and direct debit buttons.

Warm regards, The FBD Team.

Valutata 1 stelle su 5

Very poor communication following…

Very poor communication following numerous emails back in April I get an automated email that FBD endeavor too get back to me .I then asked to deal in emai going forward
update posted out again
Why don’t you include last years premium paid paid on the current quote for renewal

I was asked to post in pictures of the property - no option to email

What company in this day and age would request a picture by post - I raised this with your cs agent and they informed me to email it it.
No email on the FBD letter

1 aprile 2026
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Risposta di FBD Insurance

Hi Paul,

We sincerely apologize for the communication issues and the inconvenience you experienced. We are actively reviewing our processes to improve how we handle renewals and image submissions. Your feedback is invaluable as we work to enhance our customer experience.

Warm regards, The FBD Team.

Valutata 5 stelle su 5

Exceptional customer service

The customer service. The assistant Mary was kind, professional, provided all the required information and phoned me back as promised. Exceptional service.

22 giugno 2026
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Risposta di FBD Insurance

Hi Jacintha,

We are so pleased to hear you received such exceptional service. It's wonderful to know our team was kind, professional, and helpful. Thank you for your feedback!

Warm regards, The FBD Team.

Valutata 5 stelle su 5

The girl I spoke to was so so helpful…

The girl I spoke to was so so helpful and friendly , she mad me feel that she really cared about your customers.
A pleasant to talk to 👏👏👏👏👏

22 giugno 2026
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Risposta di FBD Insurance

Hi Rosemary,

We're so pleased to hear our team member was helpful and friendly, making you feel truly valued. Thank you for your kind words!

Warm regards, The FBD Team.

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