fbadiscounts.co.uk Recensioni 

270
•
TrustScore 2.5 su 5

2,3

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Valutata 1 stelle su 5

Do NOT USE. Tracking shows delivered but Unable to provide delivery details (signature or photo) as I did not receive anything. Support doing nothing to refund. Definitely a scam.

Valutata 5 stelle su 5

Had my doubts worries after reading reviews AFTER I'd purchased it, as price was soooo cheap, cheaper than anywhere else. BUT it arrived 2 days earlier than expected and im absolutely in love with it.... Leggi di più

Valutata 3 stelle su 5

I am leaving this review to give hope to those who have already placed an order. Very poor communication, excuses to gain time; but after nearly 1 month, many emails sent, threatening to involve rel... Leggi di più

Valutata 1 stelle su 5

Order not yet delivered and they're saying it's out of stock.There is no contact number only email which keeps repeating the story of sold out quickly. They aren't saying anything about cancelling a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Piattaforma di commercio online
  2. anche in
  3. Discount
  4. Negozio di casalinghi
  5. Negozio di elettrodomestici
  6. Negozio di elettronica
  7. Supermercato discount

Scritti dall'azienda

FBA Discounts is a online marketplace for buying new home and kitchen small appliances, electronics, outdoor garden and accessories. All our products are offered at discount prices with FREE SHIPPING to United Kingdom and Ireland.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

270 recensioni

5 stelle
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2 stelle
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2,3

Tutte le recensioni

(270)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful problem solving

I had an order from them with 2-3 business days shipping. I made the order on 27th of September. On the 11th of October I was contacting them, they said is coming between 14-17th.
After I have got an email and said the courier might leave it in the neighbourhood if no one is home and I should notify my neighbour about it.
The problem with this situation is:
-why should I go to people who I don’t know and don’t want to contact?
Anyway I did and they didn’t reply at the door never. However the building is closed and all the couriers are leaving packages in the lobby what they can’t deliver by hand, they left on a random number.
Was not sense to give anybody who is not me and not on my address..
So I did contact them again but they weren’t helpful, first they offered replace and I said please.
They never replied again..

20 ottobre 2022
Non scritta su invito
Valutata 3 stelle su 5

Order received after time and lots of insistance

I am leaving this review to give hope to those who have already placed an order.
Very poor communication, excuses to gain time; but after nearly 1 month, many emails sent, threatening to involve relevant authorities. Finally, I received my order (delivered by amazon).
From my honest point of view, I cut one star for late delivery and a second because I had to insist on writing emails to get a reply.

28 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered a gaming mic from you…#3885

I ordered a gaming mic from you 20/10/22 and still have not received it despite being given a delivery date of 23/10 1-3 (Waited in all day) and then told it would be delivered yesterday 26/10 between 1-3 again we were in all day and night. The AMAZON tracking number does not work so I cant check if it has really been sent out! This is a birthday gift for the weekend and I really feel let down. If you cant get it to me I just want my money back.

20 ottobre 2022
Non scritta su invito
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Risposta di fbadiscounts.co.uk

Thank you, Katie, for taking the time to share your feedback. We apologize for the inconvenience and delayed delivery. We have checked the order and the Gaming Mic has been delivered. Kind regards.

Valutata 1 stelle su 5

Order not yet delivered and they're…

Order not yet delivered and they're saying it's out of stock.There is no contact number only email which keeps repeating the story of sold out quickly.
They aren't saying anything about cancelling and refund my money
Looks like these people are dropshiping and not having their own stock and are unprofessional as wrong 000000 contact numbers appear on their website.

21 ottobre 2022
Non scritta su invito
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Risposta di fbadiscounts.co.uk

Thank you, Saliya, for taking the time to share your feedback. We apologize for the inconvenience and delayed delivery. We have checked the order and the air fryer has been delivered. Kind regards.

Valutata 1 stelle su 5

Do not buy - Fraud!

Do not buy, these people are fraudulent. There's no way to contact them. I bought an Akaso camera and looking to send it back as wrong model. Sent over 5 emails to them to process a refund, no response from them.

They are not on any social media platform.

Uploaded response:

I want to send the order back to yourselves and want s refund. Please can you respond to my email?

18 ottobre 2022
Non scritta su invito
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Risposta di fbadiscounts.co.uk

Thank you, Ajevuawa, for taking the time to share your feedback. We apologize for the inconvenience. We have checked and sent the correct model to your order. Kind regards.

Valutata 1 stelle su 5

Wrong item delivered to wrong address

Similar experience with other reviewers: ordered an air fryer, and the wrong model turned up (within a few days) to the wrong address (2 doors down). Customer support is hard to reach to arrange refund and collection of the wrong item. Quite suspicious of whether the delivery of the wrong item to the wrong address is a genuine mistake, or a bit of a scam.

24 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

No Response from Customer Service

Item arrived out with the delivery date I was told, unsealed and without any external packaging, then when opened looked like someone’s return that was badly boxed together, unsurprisingly a component was damaged. Tried countless times to contact customer services, to begin with they responded once (unhelpful) in 24hours and this went on for days, eventually they stopped responding and matter is still unresolved. Don’t waste your money.

Edit: Just read the reply! I’ll reiterate that regardless of what they say I am still waiting for a reply from them as I’ve not heard back, so that response just adds insult frankly.

1 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, AM, for taking the time to share your feedback. We apologize for the inconvenience. We have already sent a return label to your email. We are currently waiting for you to return the package. Kind regards.

Valutata 1 stelle su 5

Sent to wrong address didn’t get…

Sent to wrong address didn’t get product very bad incompetent customer service

17 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Karl, for taking the time to share your feedback. We apologize for the inconvenience. The courier confirmed the package was delivered. We have already processed a refund back to your account.

Valutata 1 stelle su 5

Very unhappy

Missed first delivery deadline. Second deadline: Said they left with a neighbour, who says that they didn't and I believe the neighbour. Third deadline: Missed. Four deadline: Cancelled the order, the reason being that they had already lost enough money on the lost delivery. Accuses neighbour of stealing. Even if they had, why does that mean that I shouldn't get my items? Currently waiting on the refund.

23 settembre 2022
Non scritta su invito
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Risposta di fbadiscounts.co.uk

Thank you, Julian, for taking the time to share your feedback. We apologize for the inconvenience. The courier confirmed the package was delivered. We have already processed a refund back to your account.

Valutata 5 stelle su 5

Instant pot duo nova - large capacity

Ordered product late on 6th October 2022...fantastic price and much cheaper than amazon.....then read reviews which were either 5 star (70%) or 1 star (30%). A little delving showed 1 star reviews were either for delayed receipt or refunds for items no longer attainable....so hopefully for best, but expected the worst....to my surprise it was delivered on Sunday, 10th October 2022....have to say I was impressed with fbadiscounts!!

Have since been back to place more specific orders, but items have all been out of stock.

9 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Robert, for taking the time to share your feedback. Enjoy the Instant Pot Duo Nova Cooker.

Valutata 5 stelle su 5

Easy to order

Easy to order. Quick delivery

13 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Helen, for taking the time to share your feedback. Enjoy the Breville Hot Water Dispenser.

Valutata 5 stelle su 5

First time purchase

The item was very reasonably priced and they even gave me an extra promotional discount that I was unaware I was entitled to. The item arrived quicker than I expected for the standard delivery that I had selected. Overall a good retail experience.

7 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Martin, for taking the time to share your feedback. Enjoy the Breville Hot Water Dispenser.

Valutata 5 stelle su 5

Compact microwave…

Goods arrived quickly and well packaged. Not used item yet so cannot comment on performance, but looks good.

16 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Maria, for taking the time to share your feedback. Enjoy the Comfee Microwave.

Valutata 3 stelle su 5

I am satisfied with a timely delivery…

I am satisfied with a timely delivery but you guys providing non-trackable information of the package.

15 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Amber, for taking the time to share your feedback. Enjoy the Wireless Earbuds, Walkie Talkies, and Hozelock Reel Cart.

Valutata 2 stelle su 5

No delivery

This was my second order and it arrived much quicker than my first order . Best price around. Will use again ! Edit...two further orders since my review, one got sent to wrong address , next order didn't arrive, so after a month emailing I requested a refund. Shame really as this was a regular order for them, but won't be using them again. On the plus side , they always respond quickly to emails.

7 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Jo, for taking the time to share your feedback. Enjoy the Dolce Gusto Coffee Pods.

Valutata 5 stelle su 5

Love my items.

Love my items. Arrived early and with free gift.

5 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Michelle, for taking the time to share your feedback. Enjoy the Russell Hobbs Toaster and Kettle.

Valutata 5 stelle su 5

Easy and Fast

Problem free ordering and delivered the next day.

8 ottobre 2022
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Risposta di fbadiscounts.co.uk

Thank you, Steven, for taking the time to share your feedback. Enjoy the Air Fryer.

Valutata 1 stelle su 5

I feel scammed!

Ordered a Cosori 5L airfryer from this company on the 18th September. Received an email a few days later saying there might be a delay but to expect it on or before the 7th October. Nothing arrives. Contacted them again on the 11th and was asked to confirm address. Did so and heard nothing back even though I once again asked for an update. On the 13th a totally different, and much cheaper, air fryer arrives delivered by Amazon. Not impressed, I want a full refund or the product I ordered and this other parcel to be removed from my house.

18 settembre 2022
Non scritta su invito
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Risposta di fbadiscounts.co.uk

Thank you, Paul, for taking the time to share your feedback. We will send a return label for the incorrect product and replace with a new Cosori Air Fryer. We apologize for the inconvenience. We will work to improve our service.

Valutata 1 stelle su 5

Ordered over two weeks ago for a…

Ordered over two weeks ago for a delivery that should have arrived in 2-4 days.
Email send to me yesterday saying there are re-delivering today but still no delivery. This was a gift for my daughters birthday over a week ago.

12 ottobre 2022
Non scritta su invito
Logo di fbadiscounts.co.uk

Risposta di fbadiscounts.co.uk

Thank you, Rachel, for taking the time to share your feedback. The package was delivered, we have sent the delivery status update to your email. We apologize for the inconvenience. We will work to improve our service.

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