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FatFace - YORK 2 Recensioni 320

TrustScore 4.5 su 5

4,5

28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delive... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely sales reps - really helpful and happy to discuss clothes and alternative buying choices. Excellent quality clothes - last ages!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Regno Unito

  • 01904 635788

4,5

Eccellente

TrustScore 4.5 su 5

320 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Order was delivered promptly and was as…

Order was delivered promptly and was as expected

13 luglio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Delighted with purchase

Order came quickly and easy to collect.
Staff very helpful.

8 luglio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good quality

I like The quality of Fatface clothes. Value for money and good service.

4 luglio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good in store and online experience

We went into the York store but couldn’t find the item we wanted in the right size. They helped us order it online- we chose express delivery as we were goi g on holiday , and the parcel was with us 36 hours later.

Great quality- men’s chinos- and in a short length. Very pleased overall. Great staff in the shop.

3 luglio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Juliet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great dress and friendly staff

Great dress and friendly staff

24 giugno 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are pleased to hear you are happy with your Dress, and had a positive instore experience. We look forward to welcoming you back.

Take care. -GM

Valutata 5 stelle su 5

Delivered on time

Delivered on time. Really pleased with goods.

21 giugno 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good afternoon, Elizabeth.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 5 stelle su 5

service excellent top lovely

service excellent top lovely did just right, washes nice

20 giugno 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good afternoon, Stephen.

Thank you for your feedback regarding your recent online order.

It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 5 stelle su 5

Great value

Great value, and shorter length sizes

21 giugno 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

My good service.

My parcel arrived with in a few days of ordering which was great. Very good and prompt service.

23 maggio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Great staff providing great products

Very helpful staff providing great quality service and products, and when products are not available in store they will look for online supplies and arrange for click and collect or home delivery. Thank you.

27 maggio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 5 stelle su 5

Helpful in returns and speedy delivery

Helpful in returns and speedy delivery

10 maggio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Comfortable top looks great

Comfortable top looks great, plus price and quick delivery.

2 maggio 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

Like FatFace clothes

Like FatFace clothes - good quality and comfy

24 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality and comfort! We look forward to welcoming you back!

Take care.- GM

Valutata 1 stelle su 5

I ordered a dress for my daughter’s…

I ordered a dress for my daughter’s birthday on click and collect. When I checked with the store to see if it had arrived they advised that it hadn’t and they would investigate. It appears that the courier ‘lost’ the dress and they didn’t have another one to send. To say I was unhappy was an understatement

29 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello,

Thank you for taking the time to leave your review.

I am sorry to hear you have not had a positive shopping experience with us, we are very sorry that your parcel was lost in transit.

If you have not yet received a full refund for this make sure to email us back at customerservices@fatface.com.

We will be sure to pass your feedback on for review.

We apologise for any disappointment caused.

Take care. -SW

Valutata 5 stelle su 5

Exceptional Quality

Had to return this item twice to find the right size (runs large) but it was easy and the turnaround time was fast. The quality of the clothing is always very high!

25 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 1 stelle su 5
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello Katie

Thank you for your review.

I am so sorry to hear this,

I can see that your parcel is on it's way to the York store. If by the end of day tomorrow you still have not received the parcel please contact us at customerservices@fatface.com so we can look into this further for you.

EP

Valutata 5 stelle su 5

Recent order for a dress

My order was easy to place, I was emailed as soon as ready to pick up from my local store and the pick up was easy. Loved the dress!!!

23 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Valutata 5 stelle su 5

Fantastic trousers

Fantastic trousers, they fit beautifully!

23 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Pleasant helpful staff

Pleasant helpful staff, stylish shop with good size changing rooms. Clothes are well made in good fabrics

27 aprile 2024
Logo di FatFace - YORK 2

Risposta di FatFace - YORK 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had a positive experience at one of our stores. We look forward to welcoming you back soon.

Take care. -GM

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