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FatFace - YORK 2 Recensioni 320

TrustScore 4.5 su 5

4,5

28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delive... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely sales reps - really helpful and happy to discuss clothes and alternative buying choices. Excellent quality clothes - last ages!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Regno Unito

  • 01904 635788

4,5

Eccellente

TrustScore 4.5 su 5

320 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

Excellent service

I gave this review 3 star ⭐️ due to excellent communication with emails that my order was ready to collect. But unfortunately the item I ordered was not the same colour of the image on the website but I understand that items can look different when seeing it for real ! so I had to return. But thank you for the service online & in store where I returned in York.

7 aprile 2025
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Risposta di FatFace - YORK 2

Good afternoon Nicola
Thank you for taking the time to leave your review. We're really sorry to hear that you weren't keen on the colour of your item, but we're pleased to hear that our store were able to help when you visited them.
Take care, LE

Valutata 5 stelle su 5

Absolutely love them next day delivery…

Absolutely love them next day delivery which was brilliant

6 aprile 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

cord trousers

Very helpful friendly service.items I ordered were fantastic.thankyou

4 aprile 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Lovely clothes

Fatface sells really well made clothes that are comfortable. The clothes come in cheery colours. I love their coats, hats, tee shirts and jumpers in particular.

8 marzo 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT

Valutata 1 stelle su 5

I can’t review an order I haven't yet…

I can’t review an order I haven't yet received. Currently it's running over a week late and no sign of it so far!

5 marzo 2025
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Risposta di FatFace - YORK 2

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Valutata 5 stelle su 5

Great Quality

Gorgeous shirt that’s great quality and good VFM

16 febbraio 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

CHRIS BIRTHDAY

HELPFUL STAFF NOTHING WAS MORE IMPORTANT.

14 febbraio 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Beautiful purple T-shirt

Beautiful purple T-shirt, true to size, perfect quality, very pleased with my purchase! I collected in York store , all store staff very kind and helpful.

6 febbraio 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Nice to have xsizes that don't look old…

Nice to have xsizes that don't look old and frumpy. The only downside is that the sleeves are usually too long. But the clothes are comfortable

9 gennaio 2025
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 4 stelle su 5

Good to be able to order online and to…

Good to be able to order online and to then collect it from the store. Not sure what would have happenned if I couldnt get in on the desingated day, that wasnt clear. Would of been 5 stars otherwise.

18 dicembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 3 stelle su 5

When I placed my order i put a delivery…

When I placed my order i put a delivery day for me to pick it up from the store. Only to say it’s going to be a delay and you wouldn’t be collecting it until later. I kept looking at my emails but no answers until another week. The bag is lovely, good quality but the delay was a bit inconvenient.

15 dicembre 2024
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Risposta di FatFace - YORK 2

Hello Christine
Thank you for taking the time to leave your review and for providing your feedback. I will be sure to pass this to the correct teams.

Take care, LE

Valutata 5 stelle su 5

Brilliant serice…

Ordered one day arrived the next,brilliant service.

8 dicembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

C&D piece of cake

Click & collect a piece of cake. Great quality phone bag, perfect size.

3 dicembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Gorgeous slippers

Gorgeous slippers! Fit true to size arrived on time . I love them .

6 dicembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great staff

Great staff ,very friendly and helpful.Thankyou

29 novembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Christmas order

Items as decribed, arrived promptly and lovely quality

28 novembre 2024
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Risposta di FatFace - YORK 2

Thank you for taking the time to leave your review and for providing your feedback. We look forward to serving you again soon. Take care, LE

Valutata 3 stelle su 5

On ordering the email said the item…

On ordering the email said the item should arrive after 4pm. Although we hadn’t received the email to say it’s been received but called at 5pm and the driver hadn’t turned up so a bit disappointing and the member of staff couldn’t advise if the delivery was coming the next day

27 novembre 2024
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Risposta di FatFace - YORK 2

Hello Dawn
Thank you for taking the time to leave your review. I am sorry to hear that you have not received your order yet. Please email fatfacereviews@mail.fatface.com for assistance with this. Thank you, LE

Valutata 5 stelle su 5

Friendly staff

Easy to order on-line and easy to collect in store with very friendly staff. Useful when sale items are out of the store.

21 novembre 2024
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Risposta di FatFace - YORK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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