I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Leggi di più
L'azienda ha risposto
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Leggi di più
L'azienda ha risposto
T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
96 High Street, WR1 2HL, Worcester, Worcestershire, Regno Unito
- 01905 731204
4,8
Eccellente
139 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di FatFace - WORCESTER
Thank you for your review. We are pleased to hear that you are happy with your order! - RS
Going into Fat Face in Worcester is a…
Going into Fat Face in Worcester is a pleasant experience. The staff are friendly and helpful. The merchandise is displayed in an easy approachable way.
25 ottobre 2022
Non scritta su invito
Risposta di FatFace - WORCESTER
Hi Beatrice, Thank you for the 5* review. I'll be sure to pass your feedback onto Worcester store. CD
As always Fat Face deliver excellent…
As always Fat Face deliver excellent products and first class customer service. Their staff are always friendly and helpful and the young lady who dealt with my return today from an online purchase was exceptional in terms of efficency. I don't know if its down to staff training or luck with whom they employ but I've yet to have a bad experience with Fat Face staff - I find them street's above other retailers.
15 ottobre 2022
Risposta di FatFace - WORCESTER
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order received within 3 days
Online order received within 3 days. Part of the order was returned in Store with great service.
6 settembre 2022
Risposta di FatFace - WORCESTER
Hi Moira, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff whole experience a…
Very helpful staff whole experience a pleasure
5 settembre 2022
Risposta di FatFace - WORCESTER
Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop in Worcester…
Always a pleasure to shop in Worcester Fat Face. Helpful staff happy to serve.
4 settembre 2022
Risposta di FatFace - WORCESTER
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
What’s the biggest store in…
What’s the biggest store in Worcestershire as ordering amd sizes are a pain especially when you want a jacket at £269 so would prefer to go where there’s more stock. Worcester high st is tiny any help please
26 giugno 2022
Non scritta su invito
Risposta di FatFace - WORCESTER
Good afternoon, Evesham and Cribbs Causeway are our bigger stores more local to you. I do hope that this helps and if you need anything else, please feel free to contact us via email or phone Mon-Fri, 9-4pm. Take care, - ES
I bought on line
I bought on line, spreading the cost but needed to exchange an item for a different size. Not straight forward ended up buying in the shop. Posted the the original as instructed. The service was first class.
10 giugno 2022
Risposta di FatFace - WORCESTER
Hi Kevin,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received online and instore. We really appreciate you taking the time to leave your comments. Have a lovely weekend! Many thanks-AB.
Very easy to deal with
15 aprile 2022
Risposta di FatFace - WORCESTER
Good Morning Judy
Thank you for your 5* review.
I am so pleased to hear that you are pleased with the service you received from us.
I hope you have a lovely Easter.
- EP
This was my first online order from…
This was my first online order from Fat-face and i found it so easy. Went straight into Woman's Sale section and was able to just shop in my size which made it so easy. I never knew Fat Face went above a size 18 so was over the moon to see i could still find their lovely clothes in my size. Will be shopping online more often now.
26 marzo 2022
Risposta di FatFace - WORCESTER
Hello there,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received and the sizes that were available - we look forward to you shopping with us again :)
Have a great day! DW
Tried to return items to shop but a…
Tried to return items to shop but a small portion of the packing slip was missing, shop refused to take items back
7 marzo 2022
Risposta di FatFace - WORCESTER
Hi, I am sorry to hear this please don't hesitate to contact our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. LM
The staff are are always friendly and…
The staff are are always friendly and helpful.
23 febbraio 2022
Risposta di FatFace - WORCESTER
Hiya Jacqueline, Thank you for the 5 star review and great to hear you received such goods service. LM
Excellent service when returning jacket…
Excellent service when returning jacket with faulty zip.
3 febbraio 2022
Risposta di FatFace - WORCESTER
Hi, Thank you for the 5* star review, I am so pleased that you shopping experience was so seamless. LM
Clothes are good quality and customer…
Clothes are good quality and customer service is excellent.
27 gennaio 2022
Risposta di FatFace - WORCESTER
Hi Jo,
Thank you for the 5 star review. Great hearing such nice feedback from our customers -CD
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.