First and foremost communication. An online system that works and staff in shops that are genuinely lovely. Having just left a market competitor who's staff were completely ignorant to the presence... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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First and foremost communication. An online system that works and staff in shops that are genuinely lovely. Having just left a market competitor who's staff were completely ignorant to the presence... Leggi di più
L'azienda ha risposto
Super easy website to use , love the fact that there are lots of pictures often on 2 different shapes of model and suggestions for how to style the items too items are dispatched really quickly and c... Leggi di più
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Really friendly staff! I came in to exchange a dress that was brought as a present, I had my little one with me in the buggy which is never easy when you’re trying to try on clothes! But a helpful mem... Leggi di più
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Sale items with good price reductions. Quickly notified by local store they were ready for collection. Helpful polite staff member in store with quick easy collection of my order.
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
28 High Street, SO23 9BL, Winchester, Hampshire, Regno Unito
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Very easy process to order the product online and collect from my local store.

Risposta di FatFace - WINCHESTER
Alway lovely kind helpful staff, fantastic quality clothing. We particularly like the sustainability and eco-friendly side of the company.

Risposta di FatFace - WINCHESTER
Really good service and no quibbles when we returned the (lovely!) boots due to being too small

Risposta di FatFace - WINCHESTER
Clean well ordered environment, spacious changing facilities, and friendly staff. The 50% sale was an added bonus.

Risposta di FatFace - WINCHESTER
Jane was amazing to me today in helping me find some new jeans.
It may seen a simple thing to buy, but
she went over and above with her kindness and help towards me and nothing was too much trouble. I might add that she also ensured that there was other staff available to serve customers before going to the stockroom, which showed her professionalism and concern.
I haven’t been shopping for a very long time and after visiting four other shops I was beginning to loose heart and feeling down.
Jane was funny, thoughtful and honest and shared her expertise with me.
So I am a very happy customer with new jeans and a lovely blouse and will definitely be back to Fat Face in Winchester.
I went to M&S and bought her some flowers to say thank you.
Jane is a credit to your shop. 😊

Risposta di FatFace - WINCHESTER
Juliet and the staff at the Winchester store were so helpful, kind and friendly. They showed real Christmas spirit and I will definitely be shopping there again.

Risposta di FatFace - WINCHESTER
I had to return an item to the shop and there were some complications. The staff in the shop on both occasions were so helpful and friendly and everything was resolved.

Risposta di FatFace - WINCHESTER
I only wear Fat Face jeans now, as they just seem to fit me better than most others. I often buy online, m despite there being a store in town, as you can't always get the size you want in the store...but the staff there are always super-helpful when I need to return something, which I did this time around. I'll hold back that fifth point as they had a sale last week but didn't put their jeans in the sale...

Risposta di FatFace - WINCHESTER
The product was comfortable and looked good but disappointing that the shop did not have enough stock so I was unable to try the size and had to order online and pay for delivery.

Risposta di FatFace - WINCHESTER
Both location Romsey and Winchester very polite and helpful staff. Always willing to thoroughly check stock for other sizes both in store and on line.

Risposta di FatFace - WINCHESTER
Very helpful staff, as always, in the Winchester branch - went above and beyond!

Risposta di FatFace - WINCHESTER
Lovely linen dress and the shop was nicely laid out and the staff friendly.

Risposta di FatFace - WINCHESTER
I found three great items in your sale which were perfect for my holiday. Such lovely styles and colours. I also found a super denim skirt in your sale on line so I’m all set for the sun. Really helpful and pleasant staff too.
Many thanks
Sue

Risposta di FatFace - WINCHESTER

Risposta di FatFace - WINCHESTER
Friendly helpful staff, male section could be bigger although this may be a limitation of the shop size.

Risposta di FatFace - WINCHESTER
Love my heather cardigan in blush pink! Lots of compliments. Looked great with a black denim skirt.

Risposta di FatFace - WINCHESTER
Always an excellent service from Winchester and Whiteley branches thank you. Love my longline puffer coat v flattering and love wearing it. Thank you for your help ordering a size that was out of stock online. :)

Risposta di FatFace - WINCHESTER
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