Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... Leggi di più
L'azienda ha risposto
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
L'azienda ha risposto
FatFace clothes are always good quality. Ordering online is simple and I have never had an issue. Should something not fit returning is easy. My local store in Whitstable Kent is great and the s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
45 High Street, CT5 1AS, Whitstable, Kent, Regno Unito
- 01227 262630
4,8
Eccellente
71 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Well laid out shop
Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
21 luglio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Ladies puffer jacket
Great Ladies puffer jacket, I already own one of these puffer jackets in red & blue so knew what good quality warm & lightweight it was so when I saw it in the sale I just had to have another! my first one was in a size 20 & I've lost a little weight since then then so ordered a size 16 the body is fine but is a little snug over the bust area so you may need to size up to allow for a jumper, they wash well & have been my go to jacket for the winter, did click & collect & it was delivered to my local store the next day collected it on the hottest day of the year!
3 luglio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shirts but sizes do differ
Great shirts but sizes do differ
Great shirts once I brought the right size
Nice material look very nice on .
Nice that you can return to shop & have delivered to a fatface shop
Staff very nice good customer service.
4 giugno 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Usual high quality from Fat Face
Usual high quality from Fat Face. Fits well and looks good. This was on a sale rack in the store so I was influenced by the price. I feel that I got a good deal. Pleased.
4 maggio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Arrived on time.
Arrived on time.
Items well made and once I found the correct size fitted great.
Took back to the shop for returned item where staff were polite and very helpful.
Thank you
7 maggio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
5 maggio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
15 gennaio 2026
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
15 dicembre 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
13 dicembre 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
30 agosto 2025
Non scritta su invito
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
4 luglio 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
12 giugno 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
31 maggio 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
30 aprile 2025
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3/5 stars
3/5 stars
FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting trying items before leaving, which saved me a return trip. However, the delivery costs are quite high, especially when spending a significant amount. While the service and product quality are solid, the prices can feel a bit steep.
22 gennaio 2025
Non scritta su invito
Risposta di FatFace - WHITSTABLE 1
Hi there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Easy to order online and deliver to my…
Easy to order online and deliver to my local friendly store for pick up.
7 dicembre 2024
Risposta di FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face clothes are good quality at…
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
29 ottobre 2024
Risposta di FatFace - WHITSTABLE 1
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.