I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Having been greeted by Lejla at your Watford branch, I was very impressed with how quickly and efficiently she was able to source a denim jacket that I had been told, was apparently out of stock.... Leggi di più
L'azienda ha risposto
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Leggi di più
L'azienda ha risposto
I was greeted with a smile by the manager and other staff members. They were working to serve other customers while also providing guidance in store to me, where to look for men’s, the sale items, whe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Regno Unito
- 01923 803527
4,7
Eccellente
172 recensioni
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Le persone hanno visualizzato anche
Went Watford branch
Went Watford branch. I love their materials and the style. Staff very friendly and helpful! Definitely recommend 👌
20 febbraio 2025
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hoodie fabulous customer service…
Hoodie fabulous customer service substandard. Sales assistant in the Watford store told me she could not exchange my ordered hoodie because the store and company were sold out. I went home disappointed but decided to visit website. Found the hoodie in all sizes and ordered my own.
25 gennaio 2025
Risposta di FatFace - WATFORD
Hello Josie
hank you for taking the time to share your feedback, and we’re so glad to hear you love your new hoodie! We're sorry to hear about your experience in our Watford store. It's disappointing to hear that we couldn't assist as expected. We’re glad you were able to find the hoodie online, but we’ll be sure to address this with the team to ensure better service in the future. We appreciate your understanding and hope you enjoy your new hoodie!
Take care, LE
Liked the blazer
Liked the blazer. However I was surprised it was delivered in a small package and therefore very creased and unwearable immediately. Otherwise it is what I've been searching for at a reasonable price.
16 gennaio 2025
Risposta di FatFace - WATFORD
Good morning,
Thank you for taking the time to leave your review.
I am sorry to hear that you were unhappy with the packaging of your item. I will be sure to pass this to our team for their review.
Take care, LE
Very helpful assistants
21 gennaio 2025
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
Very helpful staff, both when I made my purchase and when I had the return one of the items.
28 dicembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Spoilt for choice
Shopping can be really stressful; however, a lovely lady in the Watford store couldn’t have been more helpful pre Xmas ensuring I got all the right ‘size 12’s for my deserving partner.
I was spoilt for choice on all the nice cloths available
My partner was really pleased with everything
Thank you and well done
13 dicembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Watford shop
Watford shop. Fantastic customer service. Answers phone immediately. Completely helpful finding out if different sizes available when I ordered incorrect size. Put things away for me for exchange. Brilliant.
21 dicembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Saff and Caroline went out of their way…
Saff and Caroline went out of their way to find me the perfect Christmas present for my Dad - exceptional service during a busy period!
17 dicembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Such fun place to shop
I went into fatface to browse Christmas present for my husband. I was welcomed by your staff member safina. I left with items not only for my husband but for myself too. Caroline complimented me on my outfits. And the male staff I think Craig folded the items beautifully. The store was clean. Tidy and full of stock. Such lovely atmosphere. X
27 novembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. We are thrilled to hear that you had a positive shopping experience. We look forward to welcoming you back soon. Thank you, LE
Ordered a snood
Ordered a snood. It is so skinny it’s like a polo neck.
Really disappointed thought it would hang loosely around the neck.would like a refund.
24 novembre 2024
Risposta di FatFace - WATFORD
Hello Daphne
Thank you for taking the time to leave your review on your Snood that you recently purchased. I will be sure to pass your comments to our team for their review.
Thank you, LE
A pleasant buying feeling with kind and…
A pleasant buying feeling with kind and pleasant experience lovely staff Sofina is lovely 😍
12 novembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello Sara
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
Great Experience & Quality Items
Had a wonderful experience at FatFace Watford - Atria Mall, delightful and marvelous store manager Safina and a phenomenal amazing store staff. Craig was very helpful and warm-hearted and great to speak to.
Great quality stuff in the store, if you want value for your money you sure need to visit the store.
Thanks for everything guys!!!
5 ottobre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hi there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
Outstanding!
Outstanding customer service given by the staff at the Watford branch. The lovely ladies at this store were a pleasure to deal with. They ordered the boots in my size and I was genuinely over the moon with my purchase on collection. Beautiful quality and amazing price!
3 ottobre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello there
Thank you for taking the time to leave your review and for providing lovely comments regarding your visit to our Watford store.
This is so great to hear! I am pleased you love your new items.
Take care, LE
Lovely shopping experience
I thoroughly enjoyed my recent visit to the Fat Face store in Watford. The team were very friendly and helpful, and assisted me in finding what I needed. I bought a lovely new top, which I have worn since and received lots of compliments on it. I think Fat Face is a good brand, the clothes are really well made. Thanks to Safina and all the team, you really brightened up my day and made me smile. 😊
30 settembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hi Nicola
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
Great customer service!
I don't normally write reviews but I was so impressed with the staff at Fatface Watford. It was such a lovely experience going into a store and receiving help and advice from Graham and Safina. Customer service is not dead! I will definitely be returning here and avoid shopping online in future.I urge everybody to do the same
6 settembre 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hello Genevieve
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE
I don’t normally write reviews but…
I don’t normally write reviews but Caroline @ the Watford branch was absolutely brilliant! She was so helpful, understanding and efficient. Thank you FatFace you really have a great team of people who are knowledgeable and so lovely.
21 agosto 2024
Risposta di FatFace - WATFORD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Collecting my order made easy & pleasant
Really easy to order & collect from store.
The staff in the Watford store the day I collected were so helpful & friendly, it was great to have some banter with them.
19 agosto 2024
Risposta di FatFace - WATFORD
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Extremely helpful members of staff…
Extremely helpful members of staff Cristina and Melody , thank you so much
23 agosto 2024
Non scritta su invito
Risposta di FatFace - WATFORD
Hi Dawn,
Thank you for your 5* review.
It's lovely to hear that you have received great service in our Watford store. I will pass your comments to the store directly. Have a great day! Many thanks-AB.
Risposta di FatFace - WATFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always great service
I regularly go to the Watford store as it's closest to me and the staff are always great!
6 agosto 2024
Risposta di FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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