We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... Leggi di più
L'azienda ha risposto
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Faye at FatFace Trafford gave us superb customer service. She was really chatty and knowledgeable about the clothes we tried on and encouraged us to check the care labels and how drying things on h... Leggi di più
L'azienda ha risposto
I had to replace a faulty bag that I purchased online. I sent an email and received a response very soon after, giving me several options I could try. I returned it to nearest Fat Face store at t... Leggi di più
L'azienda ha risposto
I young filipino shop assistant at The Trafford Centre went beyond the call of duty to make our shopping experience great in the store. Give her a promotion asap as you need more shop assistants like... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
53 Peel Avenue, Trafford Centre, M17 8BN, Manchester, Lancashire, Regno Unito
- 01617 477711
4,4
Eccellente
210 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fat Face the best for summer beach & swim
Just one of my favourite stores - love your women’s summer clothes - cannot wait for the next season
4 settembre 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant online and in store.
No issues whatsoever with them. Easy to order online, delivered to store on time and collection was easy.
Since then I ordered further items that I'd seen on looking round the store and delivered next day.
I would also like to say that the young lady who dealt with me in store was lovely. She was cheerful and most helpful.
Definitely will be returning to this store or website.
28 agosto 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely T-shirt and nice and colourful…
Lovely T-shirt and nice and colourful with the fruits on it. Love fatface clothes as they are so comfy and you can get some good deals in the sales
28 agosto 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An easy buying and return experience
Although the delivery to store was later than promised, the ease of collecting at store, trying on and then returning any unwanted items immediately is an excellent service
15 agosto 2025
Risposta di FatFace - TRAFFORD 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Collected my parcel from store
Collected my parcel from store, was able to try on and make any refunds/exchanges while in store!
18 agosto 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great store easy to access and great…
Great store easy to access and great staff really helpful
16 agosto 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping in Fat Face
I love shopping in Fat Face, it’s even better when you get a great service. What a lovely and pleasant person Helen was. So helpful, such a credit to your team. Thank you once again 👍
30 giugno 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helen was so lovely and helpful
Helen was so lovely and helpful. She made the experience of replacing an item a super quick and efficient one!
Thanks Helen!
9 giugno 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent staff especially Faye
Excellent staff especially Faye
Quality clothes decent prices
14 giugno 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Trafford
We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always super friendly, remembers our names and details and helps us for the duration of our visit, grabbing different sizes, advising on style, and checking the stock room for anything new that we may like. She always makes our visits brighter and we love shopping in FatFace when she’s there.
On this particular day, we were also served by Caleb and Tom who were both helpful on the tills as well 🤍😁
5 giugno 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service from staff
I ordered 2 items from fatface online recently and had to return one of them for a smaller size last week, I was helped by Qasim who went above and beyond of his way to help me, the service I received was brilliant and I received my item the following day delivered to home, thank you Qasim and well done for having brilliant staff Fatface.
30 maggio 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very friendly and helpful
28 maggio 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service
My wife and I visited the Trafford Centre shop and was helped by Faye who was absolutely amazing. We popped in with no idea what to buy for our holiday but after spending roughly half an hour with Faye, she got us all set up with clothes we needed (and wanted). The service we received was fantastic and we will happily come back.
31 maggio 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality dress great delivery…
Great quality dress great delivery great packaging
23 maggio 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection, helpful staff
Great selection, friendly and helpful staff (thanks Yvonne)
16 maggio 2025
Non scritta su invito
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great materials used for my parcel…
Great materials used for my parcel items and staff are amazing at their service really pleased with the sale buys I got too when tinkering around
3 maggio 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The half price sale is the correct…
The half price sale is the correct price as full price is too much for a shirt eg £60 is too much !
2 maggio 2025
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Risposta di FatFace - TRAFFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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