Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Leggi di più
L'azienda ha risposto
I have ordered online and bought in store at Fat Face and apart from finding amazing clothes and accessories for my husband and myself, we have always found the staff extremely friendly and helpful. T... Leggi di più
L'azienda ha risposto
Very helpful staff and good products even though they were making alterations to the product layout nothing to much trouble
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Regno Unito
- 01933 358738
4,9
Eccellente
289 recensioni
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Le persone hanno visualizzato anche
Had the most perfect help from…
Had the most perfect help from Christine at rushden lakes .. more places need staff like this … amazing service thank you
5 giugno 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Good Afternoon,
Thank you for sharing your recent experience in our Rushden Lakes store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Friendly and helpful staff
Recently visited a store at Rushden Lakes. Christine and Lisa were very welcoming and helpful. I would recommend this store as I've always found the staff friendly and helpful. I also really like the clothes
31 maggio 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Good morning, FatFace customer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Rushden Lakes store.
Take care, JB
Rushden Lakes shop is so friendly
Rushden Lakes shop is so friendly. They’re all nice and Christine especially is. Can take my pup Silas in knowing he’ll get lots of fuss and cuddles. So good to have a local Fatface.
22 maggio 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Good afternoon, Jan.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you continue to enjoy shopping with us at our Rushden Lakes store.
Take care, JB
Never disappointed
Makes shopping so great,lovely range of clothes that are flattering to older and younger figures
7 maggio 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great service from us!
Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.
Take care. -SW
Lovely top and dress
Lovely top and dress, fits to size and look really good, delivered when you said it would and Rushden lakes shop have a lovely team who are really helpful.
10 maggio 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and love your items! We look forward to welcoming you back soon!
Take care. -GM
Easy to order and collect.
30 aprile 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Really pleased with the item
Really pleased with the item.
Arrived on time with prompt updates
Collected from store lovely helpful staff.
2 maggio 2024
Risposta di FatFace - RUSHDEN LAKES
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Rushden Lakes store to be so helpful when you were able to collect your order. I will be sure to pass your comments on to the team.
All the best, MM
Easy transaction.
25 aprile 2024
Risposta di FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very polite and efficient assistant at…
Very polite and efficient assistant at collection.
29 aprile 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and received great customer service. We hope you love your order!
Take care. -GM
Risposta di FatFace - RUSHDEN LAKES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always great customer service in my nearby store
Always great customer service in my nearby store.
22 aprile 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received great customer service in your local store! We look forward to welcoming you back soon.
Take care.- GM
Looks just as good as I had hoped ,true…
Looks just as good as I had hoped ,true to size ,nice quality , shop assistant was really helpful
12 aprile 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and love your purchase! We look forward to welcoming you back soon.
Take care. -GM
Helpful staff
All staff were very welcoming and in particular -Amy. She went out of her way to ensure that I found jeans to suit me. I ended up buying 2 pairs as they were so nice. A lovely store with the nicest staff!
8 aprile 2024
Non scritta su invito
Risposta di FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Free delivery to local store
Free delivery to local store. Good communication.
Lovely staff when I picked it up.
29 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that you found the crew in store to be so lovely when collecting your order. I hope you continue to enjoy our products as much as we do.
All the best, MM
Very good quality clothes
Very good quality clothes. Very friendly and knowledgeable staff .
24 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Good afternoon, Dave.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Rushden Lake store.
Take care, JB
Great friendly service and order…
Great friendly service and order process works flawlessly.
25 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Why I like Fatfaces everywhere
Reliably lovely clothes, helpful service, no quibble returns
24 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and look forward to welcoming you back soon!
Take care. -GM
Just love the clothes from FatFace.
FatFace is one of my favourite stores. I love their clothes. The quality is very good and they last, just wish they weren’t so expensive but then you get what you pay for.
23 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
There wasn’t the right size in the shop…
There wasn’t the right size in the shop so the assistant checked and it was in stock online - so I ordered it that way.
22 marzo 2024
Risposta di FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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