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FatFace - PETERBOROUGH 2 Recensioni 66

TrustScore 4.5 su 5

4,7

Unit 39 Queensgate Shopping Centre, PE1 1NH Peterborough, Cambridgeshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I bought this for my wife’s birthday and she LOVES it. No dramas about the order in fact it was excellent

L'azienda ha risposto

Valutata 5 stelle su 5

Fatface usual quality. Despatched very quickly. Collected at Peterborough store. Staff pleasant & friendly. I ordered two childrens items a sweatshirt & leggings. Both really nice. Purchased with dis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered several items in the Sale and unfortunately had to return a couple of item as not suitable. The two members of staff who assisted me with refund and then an additional purchase were both f... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Myself and my husband use Fat face a lot. My husband was given a gift card for christmas, and ordered online two shirts, one full price and one in the sale paying the extra , both XL. The delivery was... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 39 Queensgate Shopping Centre, PE1 1NH, Peterborough, Cambridgeshire, Regno Unito

  • 01733 565696

4,7

Eccellente

TrustScore 4.5 su 5

66 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The lovely staff in fat face

The lovely staff in fat face, very quick to come to the till

15 agosto 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Thank you for your review. We are pleased to hear of your positive shopping experience in our store! - RS

Valutata 5 stelle su 5

The staff at the Peterborough store are…

The staff at the Peterborough store are always very helpful and welcoming. Lovely store to visit.

17 agosto 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Thank you for your review. Your feedback is deeply appreciated and your comments will be shared with our amazing team in store! - RS

Valutata 5 stelle su 5

Ordered my items

Ordered my items, picked up from the store for free, friendly helpful staff and my items were perfect as usual.

16 agosto 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Online purchase

Even though my online purchase didn't fit I was able to return it to my local store without any problems

30 maggio 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Cheryl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

I’m absolutely delighted with the items…

I’m absolutely delighted with the items I bought. The staff were really friendly too.

8 maggio 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.

Have a great day!
Take care, SK

Valutata 3 stelle su 5

The quality are really good

The quality are really good. Only thing is I went to the shop to return an item stead of return they over change me again. And after few days I found out from me bank statements. The service not good enough. Need improvement.

7 maggio 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

We are very sorry to hear this. We deeply appreciate your feedback.

If you need any further assistance with this, please email us at customerservices@fatface.com or alternatively you can call us on 0330 124 0000 - RS

Valutata 5 stelle su 5
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Good afternoon, Brenda

Thank you for your feedback regarding your recent purchase.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 5 stelle su 5

great service

first time i have used FatFace and all went very well, all good

31 marzo 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Thankyou for your review, we are so pleased to hear you love the brand. BP

Valutata 5 stelle su 5

Great pair of boots

Great pair of boots , great customer service from delivering timescale , too the people at the store

20 marzo 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – LB

Valutata 4 stelle su 5

The staff were helpful

The staff were helpful. The goods were well made and comfortable.

15 gennaio 2023
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Ann, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Always polite and friendly

Always polite and friendly. Excellent customer service.

3 dicembre 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Valutata 5 stelle su 5

Pleasure to go an absolute pleasureshopping well displayed …

Pleasure to go shopping well displayed and clean top quality staff very friendly and knew all about the the clothing highly recommend I will certainly using again and telling friends.well done Farface Peterborough

22 novembre 2022
Non scritta su invito
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hello Paul

Thank you so much for taking the time to leave us a 5* review.

Your lovely feedback is very much appreciated; it's great to hear you were happy with your recent instore shopping experience.

We will make sure your lovely feedback is passed on to our team in Peterborough!

Have a lovely afternoon! TG

Valutata 5 stelle su 5

Excellent customer care.

Fabulous customer care given by Liza @ the Peterborough store, Thank you for spending the time to style me! I left the store very happy

12 ottobre 2022
Non scritta su invito
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Good afternoon Jayne,

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store.

Take care, MM

Valutata 5 stelle su 5

A nice shopping experience

A nice pleasant shopping with a great range of clothes available . As always staff helpful and polite a pleasure to shop here !

10 settembre 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great sale quick delivery and free …

Great sale quick delivery and free delivery would use again

18 agosto 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Good afternoon, Beverley

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store. JB

Valutata 5 stelle su 5

Lovely experience

Lovely experience. I only went into the store to browse and see some products in person, but the staff are so friendly and know the brand so well.
As usual, the clothes are brilliant and so comfy and stylish. I buy from Fatface for both work and casual, and I'm always happy I do.
I will definitely be back!

16 agosto 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Hanna, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 1 stelle su 5

Miserable experience with your gift…

Miserable experience with your gift cards. Old design but just purchased, unable to use in store so that was my last purchase.

12 agosto 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Alan,

Thank you for your review and I do apologise that you have not had a great experience when using our gift cards.

I will reach out to you via email to help you further and get this resolved. Thank you, SC

Valutata 5 stelle su 5

Love these shorts

Love these shorts , so comfortable, wash and dry well

17 giugno 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Joanna
Thank you for taking the time to leave a review. I am so happy to hear that you love your new shorts.
Have a lovely weekend DW

Valutata 5 stelle su 5

Excellent

Fatface never dissappointed me. Am a happy customer

11 giugno 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hi Victoria, Thank you for your lovely review! Take care, LE

Valutata 5 stelle su 5

Items are great.

Items are great quality and as described on the website. Fast and quick delivery.

24 aprile 2022
Logo di FatFace - PETERBOROUGH 2

Risposta di FatFace - PETERBOROUGH 2

Hello Katie,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchases.

Have a great day! JB

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