It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a problem receiving a refund on an out of stock item. Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the is... Leggi di più
L'azienda ha risposto
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... Leggi di più
L'azienda ha risposto
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
73 High Street, EH39 4HG, North�Berwick, Lothian, Regno Unito
- 01620 893212
4,8
Eccellente
44 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
lovely staff in our North Berwick…
lovely staff in our North Berwick branch - very helpful
9 maggio 2026
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
3 maggio 2026
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
22 gennaio 2026
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
19 gennaio 2026
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Efficient service, good quality items.
Also competitive sale prices too.
10 dicembre 2025
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Excellent , professional, cheerful staff. Very helpful and accommodating .
17 ottobre 2025
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a problem receiving a refund on…
I had a problem receiving a refund on an out of stock item.
Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the issue online but after yet another visit to the store and several more attempts Niamh from the North Berwick store resolved the issue.
Staff were so polite, friendly and helpful and finally sorted the problem. Well done Niamh and NB staff.
4 agosto 2025
Risposta di FatFace - NORTH BERWICK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
15 maggio 2025
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
22 febbraio 2025
Non scritta su invito
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
23 dicembre 2024
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
7 dicembre 2024
Risposta di FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
11 novembre 2024
Risposta di FatFace - NORTH BERWICK
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
22 agosto 2024
Risposta di FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
23 giugno 2024
Risposta di FatFace - NORTH BERWICK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Risposta di FatFace - NORTH BERWICK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Your colleagues in north Berwick store…
Your colleagues in north Berwick store are wonderful. Enthusiastic and knowledgeable about product lines and putting outfits together. It’s a thoroughly enjoyable experience to shop here .
21 marzo 2024
Risposta di FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dress for success and stylish comfort
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable and friendly.
I've used click and collect here when they don't stock my size; and have found this to be a more than satisfactory experience.
14 febbraio 2024
Risposta di FatFace - NORTH BERWICK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Staff at North Berwick Fatface are always friendly and helpful.
I really like the top I just bought, all the products are good quality. I wish Fatface logo was not so obvious on the clothes. The staff at Fatface North Berwick are always friendly and helpful, it makes me pop in when I am in town
7 febbraio 2024
Risposta di FatFace - NORTH BERWICK
Good morning, Magda.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our North Berwick store.
Take care, JB
Great shirts
4 gennaio 2024
Risposta di FatFace - NORTH BERWICK
Hello Nicole
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.