Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Leggi di più
L'azienda ha risposto
Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... Leggi di più
L'azienda ha risposto
Bought a shirt from Fatface online as a birthday gift for hubby to be collected instore. Item arrived OK. Two weeks later washed it in line with the label instructions and it shrunk from a Large to an... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
48 High Street, CW5 5AS, Nantwich, Cheshire, Regno Unito
- 01270 611325
4,6
Eccellente
167 recensioni
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Le persone hanno visualizzato anche
Outdoor coat
I ordered my large size outdoor coat it was delivered quickly, but it was too big so I then ordered a medium size to pick up at a nearby store, which also came quickly and was perfect fit and returned the large coat at the same time,so very impressed with the service
13 ottobre 2024
Risposta di FatFace - NANTWICH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I would recommend
I really like the trousers I bought. The member of staff was friendly, polite and helpful.
3 ottobre 2024
Risposta di FatFace - NANTWICH
Hello Beth
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Nantwich store - this is great to hear. Take care, LE
Lovely store
Lovely store - the staff are always really friendly and helpful.
28 settembre 2024
Non scritta su invito
Risposta di FatFace - NANTWICH
Hello Jennifer
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Nantwich store - this is great to hear. Take care, LE
Risposta di FatFace - NANTWICH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.-LA
I was kept updated with the progress of…
I was kept updated with the progress of my order, and contacted when it was ready to be collected.
Smooth transaction and easy to collect from store.
16 agosto 2024
Risposta di FatFace - NANTWICH
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, quick to deliver.. thank you so much for a fast and easy ordering and delivery service.
12 agosto 2024
Risposta di FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Order still not received yet in store…
Order still not received yet in store despite ordering online on 4/8/24!!!! Now 13th August. Thought it would be quicker to pick up from store looks like I’m not going to get it now as I have not received an email to pick up. I have also called into the store on passing - nothing. I suppose I have to go through the process of trying to get a refund very very disappointed
13 agosto 2024
Risposta di FatFace - NANTWICH
Hello Stella
Thank you for your review.
I am so sorry to hear of your recent experience with us.
I can see that my colleague has been in contact with you today to discuss this further with you.
EP
Quality jeans at fabulous price
Quality jeans at fabulous price, fast delivery with helpful store staff in Nantwich
16 luglio 2024
Risposta di FatFace - NANTWICH
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - NANTWICH
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - NANTWICH
Hello
Thank you for your review.
I am so sorry to hear this,
I have raised this with the appropriate department for future consideration.
EP
Brilliant Staff in Store
Easy to use website. Quick delivery to store. Nantwich crew super friendly and helpful as always. Big thank you to Steph, Carol and Connie for sorting out the order with exceptional customer service.
15 giugno 2024
Risposta di FatFace - NANTWICH
Good Morning,
Thank you for sharing your recent experience in our Nantwich store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Risposta di FatFace - NANTWICH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had a good experience when visiting our Nantwich store and that the team were so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Fat face is my staple for everything
Fat face is my staple for everything. Excellent quality and the service is a++++
27 maggio 2024
Risposta di FatFace - NANTWICH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Risposta di FatFace - NANTWICH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Risposta di FatFace - NANTWICH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
First class service
Bought two t shirts in the sale online opted to click and collect at the Nantwich store. Took a few days but good tracking service to collect. Staff lovely in store and easy to collect. Will opt to do this again rather than wait for the post and be out etc
18 aprile 2024
Risposta di FatFace - NANTWICH
Good afternoon, Sally.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received, especially our Click n' Collect service. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Only a happy face
I've purchased quite a few things from this shop recently and everything is great. I enjoy my walks round Nantwich and the inevitable visit to Fatface. Such a lovely team that work in there
20 aprile 2024
Non scritta su invito
Risposta di FatFace - NANTWICH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - NANTWICH
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying the quality of your recent order and the efficiency of this. I hope you continue to enjoy our products as much as we do.
All the best, MM
Risposta di FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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