Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
L'azienda ha risposto
It's always a pleasure going into the Mumbles Store, the staff are always friendly and happy to help.
L'azienda ha risposto
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Regno Unito
- 01792 368319
4,8
Eccellente
128 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent quality, great customer service
Lovely clothing, good quality, excellent friendly service from everyone at the mumbles store.
13 agosto 2024
Risposta di FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy and Quick transation.
I ordered a skirt from Fat Face online, it was delivered to my local store before the 5 days, It was very easy to order, and collect my item. Very pleased with this experience, and I will definitely be ordering again. Thanks.
12 agosto 2024
Non scritta su invito
Risposta di FatFace - MUMBLES
Hi Christine,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Excellent service as usual.
29 giugno 2024
Risposta di FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to read that you have enjoyed using our service, We hope you love your order!
Take care.- GM
Ordered a T-shirt on-line
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted Fat Face on-line, via their chat room service. They said that the courier had lost my parcel, so they re-ordered for me and the item was delivered to my home address the next day. Mistakes happen, but great service to rectify their fault and I am very pleased with the product and the service I received.
1 luglio 2024
Risposta di FatFace - MUMBLES
Good afternoon, Paul.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that we managed to resolve this issue so promptly for you. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always great quality and service at…
Always great quality and service at Mumbles store management there is exemplary always friendly and helpful.
9 giugno 2024
Risposta di FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Mumbles store to be so friendly and helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Lovely quality children’s tshirts
Lovely quality children’s tshirts. Very pleased with them.
30 aprile 2024
Risposta di FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We look forward to welcoming you back soon!
Take care.- GM
Fantastic service from friendly and…
Fantastic service from friendly and professional staff.
21 aprile 2024
Risposta di FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Polite and helpful
Easy to order
Amazing helpful customer assistance when I collected order
16 aprile 2024
Risposta di FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Risposta di FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Mumbles store to be so helpful and pleasant when you visited. I will be sure to pass on your lovely comments to the team.
All the best, MM
Risposta di FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful in store, couldn't have helped more
Post and delivery very prompt.
Simple and straightforward to order and no delays
Love the item!!
30 marzo 2024
Risposta di FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Risposta di FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent goods and delivery.
It is,always so easy to order online and collect at the Mumbles Fat Face, staff are always really friendly and helpful. The items I ordered for my grandchildren were perfect.
20 marzo 2024
Risposta di FatFace - MUMBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordered on-line
Ordered on-line, delivered to local shop within a few days. Very helpful staff
19 marzo 2024
Risposta di FatFace - MUMBLES
Good afternoon Sonia,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Love the colour and the fabric Great buy
4 febbraio 2024
Risposta di FatFace - MUMBLES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
All good
I ordered the same item in another size as I wasn't sure which would be the best fit. Ordering was easy, delivery to store quick and returning the unwanted item in the shop also straightforward.
29 dicembre 2023
Risposta di FatFace - MUMBLES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and superb quality.
11 dicembre 2023
Risposta di FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new items and that you found the service to be excellent.
I hope you continue to enjoy our products just as much as we do.
Take care, MM
Risposta di FatFace - MUMBLES
Hello Ros
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very helpful and pleasant
Staff very helpful and pleasant, good selection of items for sale overall a enjoyable experience
1 dicembre 2023
Risposta di FatFace - MUMBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
On line order to Mumbles …
Ordering on line to local store went well good comms and high quality products
22 novembre 2023
Risposta di FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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