It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it... Leggi di più
L'azienda ha risposto
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Leggi di più
L'azienda ha risposto
Had an item that I’d purchased on line which needed to return and thought I’d go to my local store instead. Brilliant , hassle free, lady that dealt with me in MK store very helpful and informative, b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Regno Unito
- 01908 395297
4,8
Eccellente
182 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Helpfull staff in shop at MK allways …
Helpfull staff in shop at MK allways happy to help
5 luglio 2023
Risposta di FatFace - MILTON KEYNES 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
You can trust FatFace
Fatface online ordering works very well with a good online system, good communications and prompt delivery. I also experienced a return of a Garment which was very quick and easy. FatFace is a great, customer-focused company to deal with.
27 giugno 2023
Risposta di FatFace - MILTON KEYNES 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff at the Milton Keynes store were …
Staff at the Milton Keynes store were very pleasant and customer focused.
8 maggio 2023
Risposta di FatFace - MILTON KEYNES 2
Hi Tai
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered skirt from FF and was very…
Ordered skirt from FF and was very quickly delivered to my selected store.
9 maggio 2023
Risposta di FatFace - MILTON KEYNES 2
Hi Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and polite staff
Very helpful and polite staff. Easy returns and very prompt refund. No Hassle... Helpful, regular updates on my order status.. Clothes very well made and excellent quality..
17 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Simple and easy. That's just how we do things around here. So pleased to hear of your positive experience whilst shopping with us! - RS
Tried to purchase two item's apparently…
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley in today's technology they can overcome this problem without to much effort
They must look at it from the customer point rather than what is good for them.
The members of staff who dealt with it were excellent but management need to look into improving the systwms
28 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Thankyou for your review and I am pleased to hear this matter was dealt with promptly for you but am sorry that your item was not in stock. Our stock can fluctuate rapidly during sale periods and the warehouse will pick the items manually so it can take time for the online stock to reflect what we do have. However, I will of course pass this feedback on - Take care, BP
Risposta di FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
The dungarees are lovely but the sizing…
The dungarees are lovely but the sizing is very small. I bought an 8-9 for my 7 yr old skinny granddaughter and I am having to replace them as they look too small
18 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Hello Patricia,
Thank you for you feedback. We are sorry to read that the fit was not quite right on this occasion, but your comments will be passed to the relevant team. We hope you enjoy shopping with us in future.
Take care - KS
Risposta di FatFace - MILTON KEYNES 2
Good afternoon, Lindsey
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Risposta di FatFace - MILTON KEYNES 2
Good afternoon, Sue
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Milton Keynes store.
Take care, JB
Click and collect arrived on time.
Click and collect arrived on time.
Was able to try delivery on in store to check the fit.
16 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! BP
The online order arrived very quickly
The online order arrived very quickly. Loved the item, good quality. I am always pleased with the items I buy and the wide choice of fashion in store.
17 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, BP
Order came really quickly was able to…
Order came really quickly was able to collect from my local store MK where the staff were really helpful
19 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew and we are please your click and collect arrived quickly. Have a lovely day! BP
Risposta di FatFace - MILTON KEYNES 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love my new cardigan.
Love my new cardigan.
Staff very friendly and helpful.
Click and collect arrived really quickly.
14 aprile 2023
Risposta di FatFace - MILTON KEYNES 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – BP
Risposta di FatFace - MILTON KEYNES 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Ordered online and collected in store.
Ordered online and collected in store.
Very pleased with the product. Great colours comfy fit good material.
Friendly prompt service in store.
25 marzo 2023
Risposta di FatFace - MILTON KEYNES 2
Hello Steven, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
I love the crew at Fat Face Milton…
I love the crew at Fat Face Milton Keynes. Always friendly and helpful. Nothing is too much trouble. That’s why I keep going back!
13 gennaio 2023
Risposta di FatFace - MILTON KEYNES 2
Good morning, Sue
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Milton Keynes store.
Take care, JB
The blonde lady who works Monday and…
The blonde lady who works Monday and Friday is incredibly helpful and went above and beyond to help us with our purchases and is a credit to FatFace.
14 novembre 2022
Risposta di FatFace - MILTON KEYNES 2
Hi Thomas, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you Fat Face Milton Keynes
I love going into Fat Face Milton Keynes! The customer service is of a consistently high standard. This time Pauline welcomed me back following some months of absence after surgery. The other female staff member (I'm sorry not to have remembered her name) seemed equally pleased to see me and to witness my obvious recovery. They made me feel like an old friend dropping in. The care following this was as attentive as always - helpful and encouraging without being pushy. I want to thank these two women particularly for their friendliness, caring and support before and after my surgery. They really go the extra mile and seem passionate about their work. It really has made all the difference.
.
11 novembre 2022
Non scritta su invito
Risposta di FatFace - MILTON KEYNES 2
Good afternoon, Ms Ward
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Milton Keynes store.
Take care, JB
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.