Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Leggi di più
L'azienda ha risposto
Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... Leggi di più
L'azienda ha risposto
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Regno Unito
- 01543 264059
4,9
Eccellente
211 recensioni
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Excellent service from start to finish…
Excellent service from start to finish and a quality pair of jeans to wear thanks to an amazing sale 👖. I would definitely shop with Fatface again.
29 dicembre 2023
Risposta di FatFace - LICHFIELD
Hello Jennifer
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Staff friendly & helpful
29 dicembre 2023
Risposta di FatFace - LICHFIELD
Hello Jude
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - LICHFIELD
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with online shopping the…
Very happy with online shopping the style and fit of my coated trousers
1 dicembre 2023
Risposta di FatFace - LICHFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Delivered quickly to store and staff…
Delivered quickly to store and staff very helpful
27 novembre 2023
Risposta di FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great style, great service
Had been eyeing up a this tankini and high waist bikini bottoms on line for ages so decided to order and had them delivered to my local store as I knew there was a likelihood of returning them.
They were quick finding them for me and I was able to try on. Although the style was great I’m afraid I didn’t care for the fabric ( which of course you can’t feel online!) so returned them there and then without fuss- I didn’t even need to produce the card I’d bought them on.
All in all a good experience although I didn’t buy in the end. Please produce more of these style swimsuits though- great for those with pregnancy stretch marks and/ or long in the body- but in a less shiny, more robust feeling fabric!
26 novembre 2023
Risposta di FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy With My Online Order Experience
Easy order process and relatively quick delivery to my local store. As always the in store staff were lovely when I went to collect my parcel. Would order online again if the item or my size was not in the store.
8 novembre 2023
Risposta di FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product and excellent service
Great quality Airlie top and excellent service at the store. I popped in on the off chance that my order had been delivered, even though I'd not had an email. The guy who served me checked the system, but my order wasn't showing. So, he went to the store room to double check, and found my order. He was welcoming, efficient and wanted to help 👍🏼
11 novembre 2023
Risposta di FatFace - LICHFIELD
Hello Neil,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good experience.
1 novembre 2023
Risposta di FatFace - LICHFIELD
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with speedy delivery have…
Very happy with speedy delivery have used many times.
27 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff at Lichfield
The product I bought was the wrong size. The refund was made to me and I have now bought a larger size which is great. The staff at my Lichfield store were extremely helpful during this transaction.
30 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the cosy feel to all the clothes
Love the cosy feel to all the clothes! I love that it's not cheap but not too expensive either! Staff are very lovely in the store, specifically one gentleman didn't get his name but he had a cool style and had worn cool earrings
27 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Risposta di FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Quick online delivery
22 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleasant staff always helpful
18 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Very friendly and helpful staff
Very friendly and helpful staff at Lichfield store. Ordered using click and collect, all hassle free!
21 ottobre 2023
Risposta di FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Quick and easy
19 settembre 2023
Risposta di FatFace - LICHFIELD
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant
Brilliant staff at our local store - so helpful and always welcoming! Delivery was swift and the item was perfect. Just refreshing to have great service all round.
29 agosto 2023
Risposta di FatFace - LICHFIELD
Good Morning Emma,
Thank you for taking the time to leave us a review!
We greatly appreciate your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. We cannot wait to welcome you back!
I hope you have a great day! - JW
Great product at a great price
Great product at a great price
I was unable to initially collect my order as I had covid. I phoned the shop and the person who answered could not have been nicer or more empathetic. I was able to collect my order when feeling better and am very happy with the changing robe I ordered for my son.
28 agosto 2023
Risposta di FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
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