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FatFace - LEEDS THORPE PARK Recensioni 155

TrustScore 4.5 su 5

4,6

Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB


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Valutata 5 stelle su 5

Super quick delivery, great that I got a text message to say my order was on its way and had arrived as sometimes this doesn’t come through.

L'azienda ha risposto

Valutata 5 stelle su 5

I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant. I like the layout of their store and find many of their items a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My ballet trainers ordered were delivered on time. These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Regno Unito

  • 01132 609465

4,6

Eccellente

TrustScore 4.5 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The ability to choose products on line

The ability to choose products on line, collect from my local store and try on in store.
Very pleasant staff too.

16 giugno 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Quick delivery

Quick delivery. Dungarees are very flattering on. Love them.

13 giugno 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Super quick delivery

Super quick delivery, great that I got a text message to say my order was on its way and had arrived as sometimes this doesn’t come through.

5 giugno 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Would recommend

Simple ordering system, straightforward & easy to follow.
Email confirmation of my order with delivery information.
Further email confirming item was in store to collect, as originally requested.
Service in store was very good.

9 giugno 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Ordered 2 Henleys

Ordered 2 Henleys. Good quality product. Delivered promptly to store for collection. Staff were prompt and courteous.

25 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Valutata 5 stelle su 5

Excellent store and staff

Excellent store and staff
Lots of choice this summer.

23 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Valutata 5 stelle su 5

Smile, Snoopy steals the show!

I purchased an iconic Snoopy T-shirt from Fatface online and have not stopped smiling. What’s not to love when you have Snoopy to lead the way? Try one for yourself.You won’t regret it!

31 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Valutata 4 stelle su 5

Quality

Helpful staff and good design

23 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

....................

Friendly staff

12 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

No hassle exchange

6 maggio 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

My ballet trainers are the best

My ballet trainers ordered were delivered on time.
These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow and the latest blue, would definitely recommend.
One pair were collected in the Springs store, very friendly and helpful staff.

24 aprile 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Just browsing came across a shirt

Just browsing came across a shirt, my size price tight, get in

25 aprile 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 2 stelle su 5

I paid full price for an item reduced…

I paid full price for an item reduced to half price days later

22 aprile 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hi David,

For any purchases made online, if we reduce your items within 24 hours of ordering, please contact our customer experience team on 0333 777 8053 when you receive your delivery and we'll refund the difference back to you, no problem at all.

If you've purchased in-store, please pop in and speak to our crew in store who can help you to return the goods and re-purchase a new item at sale price. Please ensure the tags are still attached if you'd like to do this!

Valutata 4 stelle su 5

Online ordering and delivery service is…

Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant.
I like the layout of their store and find many of their items attractive.
Their prices, though, are, for me, too expensive and I have only ever bought from online sales.

24 aprile 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

I am very lucky to have a FatFace shop but I still do some orders online

I am very lucky to have a FatFace shop near to where I live but as they can't stock everything I often order on-line and collect from the shop. This works really well as I am able to try the items on in the shop and return those that aren't quite right straight away. The staff in the shop are always very helpful.

24 marzo 2026
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 3 stelle su 5

Service in the shop was first class…

Service in the shop was first class however the clothing item needs quality checking on sizes, bought my usual size of 18 it wouldn’t even fit my daughter who wears 12/14 so I bought a size 22 which was like a double quilt!

9 marzo 2026
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Risposta di FatFace - LEEDS THORPE PARK

Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Valutata 5 stelle su 5

I have been a FatFace customer for…


I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, patient and genuinely friendly.
I didn’t quite catch her name, but I remember her telling me she is Brazilian. I really hope the company recognises her, as her outstanding service made my visit truly special.

20 febbraio 2026
Non scritta su invito
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Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Breton Red Stripe T Shirt (long sleeve)

Re: Breton Red Stripe T Shirt (long sleeve despite name, as I think of t-shirts having short sleeves). My 4th of these tops (variety of colours). They are so cosy, warm and comfortable and wash well with very little shrinkage. Good price £18 in the sale.

5 febbraio 2026
Logo di FatFace - LEEDS THORPE PARK

Risposta di FatFace - LEEDS THORPE PARK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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