Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Brilliant choice of garments, all well made. Love their clothes so much, both adults and children. My husband wears their shorts constantly. I love their hoodies. Granddaughter (6) loves thei... Leggi di più
L'azienda ha risposto
I tried on the lovely Kara all-cotton top on half price sale in the shop, it was a flattering fit (ruching on the bust and the slightly shorter length siited my petite frame), so I bought it, foun... Leggi di più
L'azienda ha risposto
Collected slippers from the Kingston shop today. The woman who served me had absolutely no customer service skills whatsoever. Rude attitude. No eye contact. Very abrupt when I showed the incor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK, Ireland, and US, as well as an online shop selling a wide range of womenswear, menswear, kidswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
FatFace, 12 Clarence Street, KT1 1NX, Kingston upon Thames, England, Regno Unito
- 0208 541 0244
4,5
Eccellente
171 recensioni
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Le persone hanno visualizzato anche
Good service in store
Ordered some trousers online, click and collect in 3 days. Very happy
13 maggio 2024
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -SW
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear you collected your order well.
We look forward to welcoming you back soon!
Take care. -SW
Staff at kingston store are great!
Went into the kingston store and found the perfect green hoodie. Staff were very friendly and helpful, I much prefer in store to online as always find I need to try things on to get the right size of clothes.
12 maggio 2024
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Great shirt - dress up and down
Ordered on line to shop. Brilliant shirt. Good size. Washed well. Love it and lots of compliments from friends.
23 marzo 2024
Risposta di FatFace - KINGSTON 3
Good afternoon, Debbie.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality of your purchase. We look forward to you shopping with us again soon at our Kingston store.
Take care, JB
Lovely bag
Lovely bag. Collection from store, which was easy. Very pleased with the process.
1 maggio 2024
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your bag and we look forward to welcoming you back soon. Take care, LC.
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your Adele dress and we look forward to welcoming you back soon. Take care, LC.
Quality and Great service
The jacket that I wanted was only available in small sizes in store in the natural colour .The staff were really helpful and gave me one in another colour to try on for size and then order online. They offered to order it but I said I would do it at home. It was easy to do and fast delivery. Jacket is lovely for summer and will go with almost anything.
28 aprile 2024
Risposta di FatFace - KINGSTON 3
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you find the orders are delivered quickly and that the jacket is perfect for summer and that our crew in the Kingston store were so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
good and efficient service
good and efficient service - spacious fitting room
and lovely product.
25 aprile 2024
Risposta di FatFace - KINGSTON 3
Hello Jill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful member of staff in…
Very helpful member of staff in Kingston. Checked for stock online as they had sold out of the jeans I wanted. Collected jeans from the store. Again friendly warm service. Thank
You
24 aprile 2024
Risposta di FatFace - KINGSTON 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always perfect from Fatface
Always perfect from Fatface, quality is always top notch. These slippers fit like a glove and they are so cute, I love them.
20 marzo 2024
Risposta di FatFace - KINGSTON 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Extremely helpful staff and great…
Extremely helpful staff and great online service for products which were not available in store. Fast delivery and excellent quality of products.
25 marzo 2024
Risposta di FatFace - KINGSTON 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always happy with my purchases from Fat…
Always happy with my purchases from Fat Face. Staff are really helpful in store. Really happy with my sale buys. Bought a dress and boots. Looking forward to wearing them on holiday.
29 gennaio 2024
Risposta di FatFace - KINGSTON 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a great experience at one of our stores, and love your purchases! We look forward to welcoming you back soon.
Take care. -GM
Good quality clothes and excellent service
I tried on the lovely Kara all-cotton top on half price sale in the shop, it was a flattering fit (ruching on the bust and the slightly shorter length siited my petite frame), so I bought it, found the same style in a different colour online so I bought that too.
Whilst online, I also ordered the burgundy Valerie velvet top (with sweetheart neckline), also on half price sale, which will be good for next year's Xmas parties.
Fatface clothes are of great quality with a boho chic vibe.
Delivery and click n collect services are quick and notifications are sent right through the process of buying.
26 gennaio 2024
Risposta di FatFace - KINGSTON 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very satisfied with what we’ve bought
Very satisfied with what we’ve bought, & secure in the knowledge that we can return the item that didn’t fit.
19 gennaio 2024
Risposta di FatFace - KINGSTON 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Today I visited this store and needed…
Today I visited this store and needed help locating several items I had been asked for by my son. Although I found the shop a little pokey I felt the staff were very helpful and the products of a high standard , I was helped by two young girls one in stripes and one in a green purple festive looking top , who located my items. Very friendly very efficient. Will go back soon l.
9 dicembre 2023
Non scritta su invito
Risposta di FatFace - KINGSTON 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Customer Service
I was looking for a jumper for my lovely wife in the kingston branch. The customer service was great in helping me find a jumper, and order it to my house. I recall the employee telling me her name was Chelsea, she was very helpful and kind i definitely will be shopping back there again
18 novembre 2023
Non scritta su invito
Risposta di FatFace - KINGSTON 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Welcome store
Staff are always friendly and helpful. Nothing is too much of an effort
26 novembre 2023
Risposta di FatFace - KINGSTON 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely
I got my slippers and they were the wrong size but the staff at the Kingston branch were so helpful ringing around to get me some and held them at another store . I was able to go and collect my perfectly fitting slippers
1 dicembre 2023
Risposta di FatFace - KINGSTON 3
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - KINGSTON 3
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Shop in your new store
Shop in your new store, that had only been open for two days. The staff were all very friendly and approachable. Great range of clothes, clearly displayed and every size was available. As usual a high quality of garment and for the quality reasonable priced.
7 novembre 2023
Risposta di FatFace - KINGSTON 3
Hello Richard
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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