Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Just been in to do an exchange in the FatFace store in Keswick Cumbria and I have to say that the two people that served us today (Joe and Becky) were absolutely fantastic, they are a credit to the co... Leggi di più
L'azienda ha risposto
Visited Fatface Keswick, Cumbria this afternoon. What a lovely friendly experience. The staff, especially Sharron, were very helpful. I love my purchases, made even better by being reminded to use my... Leggi di più
L'azienda ha risposto
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Regno Unito
- 01768 780910
4,9
Eccellente
124 recensioni
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Le persone hanno visualizzato anche
Keswick store.
They have a wide selection of stock with friendly and helpful staff.
***** stars.
20 maggio 2025
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Helpful staff
I went into the store in Keswick. They did not have the dress I was looking for. Very helpful staff helped me find it online and ordered it to be delivered to store. Unfortunately didn’t fit but again helpful and cheery staff helped me to return. A pleasure to find such helpful and happy staff, well done girls
24 maggio 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff - excellent customer facing service skills.
16 maggio 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kat and Sharon were amazing helping me…
Kat and Sharon were amazing helping me choose my wife’s birthday present!
Thanks
Bruce
28 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Friendly staff in Keswick
Brilliantly service from Sharron. Guided us to similar items in the sale and processed an exchange in a friendly and understanding manner.
28 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great customer service
In store today Sharon gave me excellent customer service with a refund on a product I’d reluctantly decided was not for me. The transaction needed an authorisation, which when I explained the circumstances, was done with a pleasant and friendly manner
22 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service from the…
Fantastic customer service from the store in Keswick, Cumbria. Very helpful and friendly staff. Lovely clothes purchased
16 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shop and all of the staff…
What a lovely shop and all of the staff were so wonderful especially Eloise
16 aprile 2025
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Risposta di FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic store and service
Had to drop in to exchange an item. Caroline and the other staff in the Keswick store could not have been more welcoming or more helpful. 5/5. :)
15 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I live in Newcastle upon Tyne and we on…
I live in Newcastle upon Tyne and we on holiday in Keswick
This fat face is the best as far as I am concerned!
ELouise and penny were amazing in their customer care!
Had a problem with an e voucher but it was solved very quickly and the day before I ordered a sweatshirt sent to Newcastle store
100% plus customer service
Highly recommend
11 aprile 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Absolutely fabulous
Fantastic customer service
Beautiful clothing (I would love to buy one of everything if I cold, lol)
Great fit you can rely on to be consistent across your range
24 marzo 2025
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely staff and nice selection of…
Lovely staff and nice selection of clothes.
29 gennaio 2025
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - KESWICK 2
Hello there, Thank you for taking the time to leave your 5* review. We're delighted to hear that you found our service and staff helpful. We appreciate your kind words and look forward to welcoming you back soon.
Take care, LE
Visited the store today with my family
Visited the store today with my family.The staff were very welcoming. I was served by shelley, who used to work at New Balance, and as always her service was first class. Looking forward to our trip back nearer christmas to see the new collection.
23 ottobre 2024
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hello David
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The shirt was 2 days later arriving…
The shirt was 2 days later arriving than I’d hoped, but I had updates & collected the shirt in the store at Keswick. The staff were friendly & helpful. The shirt is lovely fabric and fits well.
14 ottobre 2024
Risposta di FatFace - KESWICK 2
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shopping experience
Had a return of a faulty necklace bought in Glasgow store …No problems returning , served by Shelley very helpful and friendly luvly customer service .
5 settembre 2024
Non scritta su invito
Risposta di FatFace - KESWICK 2
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
The ease of ordering and convenience of collecting my order made the whole thing very simple.
26 luglio 2024
Risposta di FatFace - KESWICK 2
Hello Lindsay
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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