Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Leggi di più
L'azienda ha risposto
I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Leggi di più
L'azienda ha risposto
Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
12 The Square, TD57HH, Kelso, Lothian, Regno Unito
- 01573 228762
4,8
Eccellente
69 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service, well informed messages, prompt service and welcoming staff in store when I went to collect my package. And very happy with my purchases
12 agosto 2023
Risposta di FatFace - KELSO
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
I can only afford to buy in the sale…
I can only afford to buy in the sale and it never disappoints!
10 agosto 2023
Risposta di FatFace - KELSO
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Friendly staff
Friendly staff, great new stock, quality garments, reasonable prices. Always helpful with returns which are processed and refunded extremely quickly.
28 maggio 2023
Risposta di FatFace - KELSO
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
the staff are very pleasant and helpful…
the staff are very pleasant and helpful and it helps you sell a great product
1 maggio 2023
Risposta di FatFace - KELSO
Hi Thomas thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So easy
Online shopping is so easy with fat face and free delivery to local store in 3 days fantastic service I would recommend to anyone
26 aprile 2023
Risposta di FatFace - KELSO
Good afternoon, Agnes
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly in store. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Risposta di FatFace - KELSO
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Very Easy Click and Collect from Store.
This is the first time I have used Click and Collect from store. The assistant was extremely pleasant and helpful
I will certainly use this service again .
20 aprile 2023
Risposta di FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent quick delivery without any…
Excellent quick delivery without any dramas. Followed with smooth interaction in Kelso store.
16 aprile 2023
Risposta di FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Click and collect worked perfectly
Click and collect worked perfectly. Staff opened my parcel so I could try on item and ensured I was happy with it.
14 aprile 2023
Risposta di FatFace - KELSO
Thankyou so much for your review and we are so pleased to hear you had such a great experience with our click and collect service! All the best :) BP
Great products
Found what i was looking for and staff nember was very polite and courteous
18 ottobre 2022
Non scritta su invito
Risposta di FatFace - KELSO
Good afternoon, Denise
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.
Take care, JB
Friendly and helpful service ..
28 maggio 2022
Non scritta su invito
Risposta di FatFace - KELSO
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Love this shop very pleasant staff and…
Love this shop very pleasant staff and very helpful
3 febbraio 2022
Risposta di FatFace - KELSO
Good Afternoon Audra
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kelso Fatface store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend.
- EP
Good shop selling quality clothing
Good shop selling quality clothing, helpful friendly staff
1 febbraio 2022
Risposta di FatFace - KELSO
Good afternoon William,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
lovely quailty and lovely trusted…
lovely quailty and lovely trusted service thank you
29 novembre 2021
Risposta di FatFace - KELSO
Hi Elizabeth, thank you for your 5* review. I am really pleased to hear that you had such a positive experience whilst shopping with us recently. We look forward to welcoming you back again soon :)
All the best, LE
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