I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My local branch of Fat Face, which I patronise quite often is great to visit. The staff are very welcoming and friendly and only too willing to help eg If I am unable to find the size I am looking... Leggi di più
L'azienda ha risposto
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Leggi di più
L'azienda ha risposto
Ordered online and quick delivery to store. Easy collection. Very friendly staff. Swimming costume item is a perfect fit. Same as last years just a new design/pattern so I was sure it would fit. Gre... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Regno Unito
- 01684 569076
4,9
Eccellente
107 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A helpful member of staff in Malvern
I've just been to your Malvern store and your colleague Cindy couldn't have been more lovely and more helpful. Nothing was feeling right and she took the time to make some suggestions for different styles and I ended up with an outfit that made me feel really good. I wouldn't have tried it on without her suggestion and I really appreciated her help and kindness.
22 gennaio 2026
Non scritta su invito
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Michaela
Well done Michaela. Excellent customer service. Searching desperately to find a bikini in the sale in certain size and design. I had found something but I had purchased the incorrect size in part of the set. Michaela checked website, other stores and the wearhouse for me. I kept the original in the end but that doesn't take away the fact the service I received was spot on. Thanks
13 gennaio 2026
Non scritta su invito
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Malvern shop reigns supreme
The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times.
Other stores are always a positive experience as well, but my home branch wins!
I love Fat Face clothes and accessories, long may they remain on the high street!
3 gennaio 2026
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The guy that works at the Great Malvern…
The guy that works at the Great Malvern branch is amazing! He is so friendly and helpful, he makes the shopping experience feel personal but he is also very professional. He is a great asset to the Malvern branch and the company.
4 dicembre 2025
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best customer service in any…
The best customer service in any Fatface! They go the extra mile, supporting myself with disability needs.
Great displays and good sales!
3 settembre 2025
Non scritta su invito
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The website was easy to navigate when…
The website was easy to navigate when ordering and I was kept up to the date with the progress of my order.
3 settembre 2025
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and informed folk at the…
Very helpful and informed folk at the Malvern store, always a pleasure to go there
28 agosto 2025
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online next day was delivered…
Ordered online next day was delivered to my store for pick up,lovely skirt with pockets and nice cotton
30 giugno 2025
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly helpful service
Excellent friendly helpful service. A pleasure to shop at the Malvern store
9 giugno 2025
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely items
Lovely items. Also very helpful with returns. I was after a specific pair of jeans but needed to order multiple sizes to find the right fit. The store staff (Malvern) were so friendly and the return was completed quickly.
16 febbraio 2025
Risposta di FatFace - GREAT MALVERN
Hey Stephanie,
Thank you for your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear.
Take care, CT
I had a great experience at the FatFace…
I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, and Travis, were friendly, knowledgeable, and went out of their way to be helpful, even making shopping with kids pleasant! They efficiently sorted a refund and reorder for me without any hassle. Overall, fantastic customer service—would happily shop here again. Four stars!
24 gennaio 2025
Non scritta su invito
Risposta di FatFace - GREAT MALVERN
Thank you for your review Kamile! It sounds like Emily, Mikey, Maggie and Travis were really helpful, and I will make sure that this is passed to them for them to see.
We look forward to welcoming you back soon! Take care, LE
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had a good experience
I ordered 2 dresses, arrived in the shop quickly. I loved one and kept it but not the second. I received the refund very quickly.
5 dicembre 2024
Risposta di FatFace - GREAT MALVERN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - GREAT MALVERN
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent!
My wife and I went yesterday afternoon and my wife bought a beautiful dress in the sale. Great value. The staff - Heather and Travis - were so welcoming, helpful and had a great sense of humour. We left with a warm glow. Thank you both for such a positive experience.
23 ottobre 2024
Non scritta su invito
Risposta di FatFace - GREAT MALVERN
Hello John
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear. Take care, LE
I'm fortunate to have a local Fatface…
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be when items are out of stock, particularly in sizes 12 and 14, but that's life!
17 ottobre 2024
Risposta di FatFace - GREAT MALVERN
Hello there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - GREAT MALVERN
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were friendly and helpful and I…
Staff were friendly and helpful and I liked the autumn new range
9 settembre 2024
Risposta di FatFace - GREAT MALVERN
Hello Guy
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear. Take care, LE
Friendly happy helpful staff brilliant…
Friendly happy helpful staff brilliant ‘Sales’ too thank heavens thank you
7 agosto 2024
Risposta di FatFace - GREAT MALVERN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.