I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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when I collected my parcel from a local FatFace store, I was able to return it and purchase a replacement all at the same time...brilliant
L'azienda ha risposto
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Leggi di più
L'azienda ha risposto
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
51 The Borough, GU9 7NW, Farnham, Surrey, Regno Unito
- 01252 714790
4,7
Eccellente
126 recensioni
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Just love FatFace, such good service and quality.
Just love FatFace for both ladies and mens clothing, great quality. Click and collect service in store is so convenient too. Also, should you need to, returns are very easy and refunds come through quickly.
29 giugno 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great
On line order came swiftly to collect at Farnham store. This si my third pair o the Chesil cord trousers. Perfect fir, light fabric suitable or Spring and Autumn.
20 maggio 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The clothes are great and fit well and…
The clothes are great and fit well and service quick and easy. The staff wonderful
5 maggio 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent return experience
Ordered two items online. One was lovely and I kept, the other didn’t suit me at all but it was so simple and easy to return that item to my local store - no tedious paperwork, they did it all and I had a refund within a few days . Great service
30 aprile 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dresses -easy ordering and pick…
Lovely dresses -easy ordering and pick up from the local store
19 aprile 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CT
Returned one dress for another.Better length for me.ery helpful sales assistant.Swapped…
Very helpful sales assistant.Swapped one item for another.
13 aprile 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Always great service
Always great service - very competent staff and wonderful manager BILL!
17 marzo 2025
Risposta di FatFace - FARNHAM
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Efficient
The order was efficiently processed and delivered to the shop where I collected it from.
I'm also very pleased with the jeans (Elise, wide leg, short) as they fit me well.
Shop staff very helpful.
14 febbraio 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
This is my favourite shop
This is my favourite shop, love the clothes, The staff are very friendly, usely have a laugh also, very helpful
4 febbraio 2025
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shop staff very helpful, calm and unflapable.
Shop staff very helpful. Especially under the pressure of post xmas sale.
29 dicembre 2024
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was all so easy
It was all so easy and the staff very helpful when I thought I had ordered the wrong colour (I hadn't)
6 novembre 2024
Risposta di FatFace - FARNHAM
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent prompt delivery and perfect…
Excellent prompt delivery and perfect size with online . Hood service from shop .
20 agosto 2024
Risposta di FatFace - FARNHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Role model
Jess at the Farnham store was super helpful. Absolutely brilliant customer service. She really did go the extra mile to help me locate an item for my partner.
9 agosto 2024
Risposta di FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Click and collect very quick and…
Click and collect very quick and efficient no problems.
8 agosto 2024
Risposta di FatFace - FARNHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Risposta di FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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