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FatFace - EVESHAM Recensioni 116

TrustScore 4.5 su 5

4,7

Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A lovely well presented, clean and tidy shop. Changing rooms are spacious. Staff are very cheerful and helpful.

L'azienda ha risposto

Valutata 5 stelle su 5

Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, Regno Unito

  • 01386 443928

4,7

Eccellente

TrustScore 4.5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

I often go to the Evesham store

I often go to the Evesham store. Lisa and her co-workers are always very cheerful and friendly. They let you browse and try things on but are there if you need help. It's such a nice atmosphere there and you don't feel rushed, which usually means I end up buying several things.

22 novembre 2023
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Risposta di FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Really quick delivery

Really quick delivery, cardigan gorgeous - colour, fit and feel!

14 novembre 2023
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Risposta di FatFace - EVESHAM

Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 1 stelle su 5
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Risposta di FatFace - EVESHAM

Good Afternoon Carol,

Thank you for taking the time to leave us a review!

I am sorry to hear you have not yet received your order. I can see you have spoken to a member of our customer service team and they have informed you further on your order.

If you have any further questions then please do get back in touch on our email customerservices@fatface.com.

Again, I apologise for any inconvenience this has caused.

Kind Regards, JW

Valutata 5 stelle su 5

Brilliant service & product just as…

Brilliant service & product just as perfect as expected

30 ottobre 2023
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Risposta di FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5
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Risposta di FatFace - EVESHAM

Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

The assistant couldn’t have been more helpful.

I had an issue with an item previously bought.
The lady who was serving me went out of her way to sort out the problem and managed to find a replacement in some older stock.
I was delighted as had loved the item.

30 settembre 2023
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Risposta di FatFace - EVESHAM

Thank you for your 5* review regarding your recent visit to our Evesham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5
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Risposta di FatFace - EVESHAM

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you are loving your recent order and that you found ordering and returns easy to navigate.

All the best, MM

Valutata 5 stelle su 5

Perfect wellies

Quick delivery to my nearest store, perfect size wellies.

19 settembre 2023
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Risposta di FatFace - EVESHAM

Hi Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very efficient service for delivery to…

Very efficient service for delivery to your Evesham Country Park shop. Young ladies who served me were delightful! The skirt I ordered is fabulous.

6 settembre 2023
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Risposta di FatFace - EVESHAM

Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5
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Risposta di FatFace - EVESHAM

Hi Lynn, it's lovely to hear that our Evesham staff provided such a good service when you collected your order! I hope you love your new jeans, and we can't wait to welcome you back in the future. Take care, CD

Valutata 1 stelle su 5

I received a gift card a few years ago…

I received a gift card a few years ago and managed to mislay it ! When I eventually found the card I tried to use it within store ! It didn’t work, this was due to it being just out of date. The store manager said that as the card had never been used and by phoning fat face customer service they would reactivate it. When phoning fat face they said “tough” it was out of date and the £30 was gone !!! I will never give anyone a gift card again as cash will ever go out of date. I’m appalled that they can basically steal your money and not offer any recompense. Discussed 😡😡

4 settembre 2023
Non scritta su invito
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Risposta di FatFace - EVESHAM

Good Morning Craig,

Thank you for taking the time to leave us a review.

I am sorry to hear you are not happy with the service you have received. However, it is stated in our terms and conditions that gift cards are only valid for 24 months, after this they become expired and funds will be lost. You can find more information on this on the link below.

https://www.fatface.com/help-centre/frequently-asked-questions.html

I do apologise for any inconvenience caused. If you have any further questions or feedback then please do feel free to email us on customerservices@fatface.com or call us on 033 0124 0000.

Kind Regards - JW

Valutata 5 stelle su 5
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Risposta di FatFace - EVESHAM

Hi Owen, thank you for your kind words! We're glad that these shorts were to your liking. I'll make sure the staff at our Evesham branch know what superstars they are! Take care, CD

Valutata 5 stelle su 5

In store collection

Ordered online and opted for free in store collection. It was simple, efficient and hassle free, will definitely do this again if my order is below the free postage threshold. In store staff are efficient and friendly.

19 agosto 2023
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Risposta di FatFace - EVESHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valutata 5 stelle su 5

Straightforward and friendly service

Straightforward and friendly service, free delivery to shop, hardcopy of receipt and e-receipt

11 agosto 2023
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Risposta di FatFace - EVESHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Good quality clothes

Good quality clothes, nice clean shop, friendly staff. I was served by a lady in the Ruby crew and was very helpful and pleasant, I will definitely shop there again

13 agosto 2023
Non scritta su invito
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Risposta di FatFace - EVESHAM

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 5 stelle su 5

Great service at the Evesham store

Popped into the Evesham store to buy a new season dress but they had all sale goods on show. Asked a lovely assistant if they had the dress and she found it in the storeroom for me.

9 agosto 2023
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Risposta di FatFace - EVESHAM

Thank you for your review. We deeply appreciate your comments! We will share with our little darlings in store 🤩 - RS

Valutata 5 stelle su 5

The staff were very friendly

The staff were very friendly, and helpful. Service was quick and uneventful. Always good service in fat face store?

8 agosto 2023
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Risposta di FatFace - EVESHAM

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! -SK

Valutata 5 stelle su 5

Came quickly and staff were very polite…

Came quickly and staff were very polite and helpful.

7 agosto 2023
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Risposta di FatFace - EVESHAM

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Valutata 5 stelle su 5

Great shop full of bargains

Really nice shop with lots of good sale items. I bought two lovely tops and a hat. Sales staff were very pleasant and helpful.

10 agosto 2023
Non scritta su invito
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Risposta di FatFace - EVESHAM

Good Morning Muriel, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us in store. Take care - JW

Valutata 5 stelle su 5

Ordered on line and item ready for…

Ordered on line and item ready for collection very quickly.

23 luglio 2023
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Risposta di FatFace - EVESHAM

Good Morning Sue,

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW

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