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FatFace - EDINBURGH Recensioni 168

TrustScore 4.5 su 5

4,6

69 George Street, EH2 2JG Edinburgh, Lothian, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a lovely top in the sale in Edinburgh. Lovely , great fit , pretty pattern, good quality material and lovely staff member who served me. Excellent.

L'azienda ha risposto

Valutata 5 stelle su 5

Love fat face, and these jeans are perfect. Don’t know why I bother looking elsewhere! Shopped in store, trust pilot seemed to think it was an online purchase! Grr!

L'azienda ha risposto

Valutata 5 stelle su 5

Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 69 George Street, EH2 2JG, Edinburgh, Lothian, Regno Unito

  • 01312 251568

4,6

Eccellente

TrustScore 4.5 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5
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Risposta di FatFace - EDINBURGH

Good afternoon, thank you for your review. I am so pleased to hear this. Enjoy your new FatFace clothing! Take care, CM

Valutata 4 stelle su 5

item great

item great, but courier took 3 days to deliver

10 luglio 2025
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Risposta di FatFace - EDINBURGH

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Valutata 5 stelle su 5

Happy customer

All good very happy with everything

5 luglio 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Love the choice of sizes on cute clothes…

Love the choice of sizes as well as styles. So nice to have the choice of cute clothes

26 giugno 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Fast, easy, friedly service

Fast to arrive at store, my favourite shop for lovely animal sock designs! Quick and easy to pick up, friendly staff.

4 giugno 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Great shorts, great service

Really nice shorts, exactly as I hoped. Excellent service in the shop when collected. Lovely staff. Efficient.

29 maggio 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 4 stelle su 5

Live the skirt!

I love the skirt. I found that the first skirt I bought was faulty. I was able to order a replacement right away online, and when I returned my original purchase, the staff could not have been more helpful. My refund came through in three working days. Well done Fat Face! Again!

22 maggio 2025
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Risposta di FatFace - EDINBURGH

Hi Dorothy,
Thank you for sharing your experience. We're so pleased to hear you love the skirt and that the return and refund process went smoothly. It's great to know our team was able to help quickly and make things right.
Take care, LE

Valutata 5 stelle su 5

Quality was good

Had to get a refund as too big, but handled very quickly and money in the bank immediately Quality was good

1 maggio 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM

Valutata 4 stelle su 5

Options of bigger sizes

Being able to find options in my size (14-16). Many stores never have many options this size, so I don't even bother going.

28 aprile 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Gorgeous Linen Summer Dress

Very easy to order - and even easier to return! Quality of linen dress is superb and it’s a lovely fit. Excellent style and colour. Will buy again if ever available in more colours.

30 aprile 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Valutata 4 stelle su 5

Love the style and quality of the…

Love the style and quality of the cardigan. Arrived on time , quick fast delivery.

30 aprile 2025
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Risposta di FatFace - EDINBURGH

Good afternoon, I am so please to hear your positive shopping experience. Thank you, CM

Valutata 5 stelle su 5

Good quality of product.

Good quality of product.

21 aprile 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Valutata 5 stelle su 5

Thank you Trustpilot

Thank you Trustpilot. After posting 1 star review regarding my deleyed order and no correspondence with FatFace, suddenly the next day the order appeared to be ready for collection.

9 aprile 2025
Non scritta su invito
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Edinburgh store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very pleased with handbag I ordered…

Very pleased with handbag I ordered online & the service I received in the shop when I collected it.

6 aprile 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Great experience at Edinburgh store

We visited the Edinburgh George Street store over the weekend. The staff are always so friendly and welcoming. The clothes are great quality and I found a pair of jeans that fit perfectly!

15 marzo 2025
Non scritta su invito
Logo di FatFace - EDINBURGH

Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

FATFACE

Very helpful and not in your face staff 🙂. Lara served us in Edinburgh's George Street store.
Great value for item purchased. 👍
Definitely shopping there again.
FATFACE has a wide range of items on display, always worth a pop in shop while in the city centre.

6 marzo 2025
Non scritta su invito
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CT

Valutata 5 stelle su 5

The item I ordered was a perfect fit

The item I ordered was a perfect fit, but I could have exchanged it at the shop if I had wanted. It arrived in the shop ahead of scheduled date and the process of picking it up was quick and straightforward. After placing my order I was informed regularly about its "journey".

16 gennaio 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Besides the overall good quality of…

Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!

9 gennaio 2025
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Easy to order online.

Easy to order online.
Friendly staff in Edinburgh store

21 dicembre 2024
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Risposta di FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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