Banner for FatFace - DORKING

FatFace - DORKING Recensioni 53

TrustScore 4.5 su 5

4,6

115/117 High Street, RH4 1AL Dorking, Surrey, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Just bought several items in the sale and returned a few as not suitable. Online service easy to use with free delivery to store. My local store staff are efficient polite and friendly. I only ever bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous clothes, attractive shirt designs. as well a socks. The staff in your shops most recently Dorking branch, are always courteous, knowledgeable, personable and helpful. The only small... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I order from Fatface regularly. When free delivery on offer I have parcels delivered to home, which is great however, works just as well if delivered to my most local store. I then try it on at the st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered the chocolate brown waterproof jacket online as it wasn’t available in my local store but I did collect it from there. I was pleased with the service as it arrived quickly. It’s a gre... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 115/117 High Street, RH4 1AL, Dorking, Surrey, Regno Unito

  • 01306 887685

4,6

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

All good

All good. Collection service very good.

17 maggio 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Valutata 5 stelle su 5

Staff are very friendly as well as…

Staff are very friendly as well as being knowledgeable about stock. It is always a pleasure to shop in Dorking Fat Face.

3 maggio 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such great experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!

Take care. -GM

Valutata 5 stelle su 5

Good quality clothes.

Good quality clothes.

Good customer service.

14 aprile 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Ordering from Fatface online

Ordering from Fatface online is so easy, I usually collect from my local Fatface in Dorking. All the staff are friendly and helpful.
Any returns are done in store, and refund is immediate, not post back and wait a week, like some other retailers.

14 aprile 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!

Take care. -GM

Valutata 5 stelle su 5

Love Fatface

As always great service from Fatface online and also in their shop in my home town.
Their “basic” range of clothes- organic T-shirts and soft cotton goo have been staples in my wardrobe for years. They wash and wear extremely well

28 marzo 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valutata 5 stelle su 5

Helpful staff, quality products

Helpful staff, good quality products. Given how many Fat Face stores there are, I don't often see other people wearing the clothes I have bought so they seem to freshen up their ranges often. I always find the staff in store pleasant and friendly. Also they always welcome my dog with a treat!

21 marzo 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Arrived on time & very happy with the…

Arrived on time & very happy with the money I saved on my order .

24 gennaio 2024
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hi Peter,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Valutata 4 stelle su 5

Quick and easy purchase delivered to…

Quick and easy purchase delivered to local store for pick up, well communicated but I missed the fact I’d need my order number ??

29 novembre 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello Rick thank you for taking the time to leave your 4* review. I can confirm that on your collection email and on our website, we do state that you need to take your order number with you upon picking up the order.

Thank you, LE

Valutata 4 stelle su 5

Ordered a collection for my dad's bday

Ordered a collection for my dad's bday,
Website was easy to navigate, clothes were of great quality and the service at the store was quick and easy too!
Only 4/5 cause I wish it was a tad cheaper but otherwise it's grand.

30 ottobre 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello Clara
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

…You have a new FatFace fan

The online service provided by Fatface is excellent, including a helpful response from the Customer Service team when I had a problem with a delivery which was not the company’s fault.
The FatFace crew in Dorking store provides first class service. It’s fun to shop there, the team led by a knowledgeable and patient young lady assist everyone with a smile and in an efficient response to queries.
A great place to shop.

23 ottobre 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hi Pauline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Fatface Order

I order from Fatface regularly. When free delivery on offer I have parcels delivered to home, which is great however, works just as well if delivered to my most local store. I then try it on at the store just in case it needs to be returned, which doesn’t happen often!! 😉🤣

17 ottobre 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Valutata 5 stelle su 5

Great store

Always a friendly welcome and service in this store. Also very helpful and efficient.

21 agosto 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Jeans and Dungarees

Jeans are probably one of the best in the market always good quality and customer service is 👍

5 agosto 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a great day!
Take care, SK

Valutata 5 stelle su 5

FatFace has always been my go to shop

FatFace has always been my go to shop. I love their ethos and style. There clothes are well made and don't fall apart at the drop of a hat. If you choose timeless styles that you love, you will be wearing them happily for years and that's got to be good for the planet!!

26 giugno 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Valutata 5 stelle su 5

Service

Once again a very good and reliable service from fatface , keeping up standards in every aspect of retail .well done .

6 giugno 2023
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD

Valutata 5 stelle su 5

Fatface Dorking

Fatface Dorking, Great service from Laura ⭐️⭐️⭐️⭐️⭐️ Really helpful young lady, did your company proud! Helpful, knowledgeable and friendly. Alfie the Bearded Collie also wants to say thanks for being dog friendly, pays off as we bought a lot !! Thank you 😊

30 aprile 2023
Non scritta su invito
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Hello, Thank you for your feedback regarding your trip to the Dorking store. We are so pleased to hear that you both enjoyed your visit. We hope to see you again soon! Take care - KS

Valutata 5 stelle su 5

Really love the shop always laid out so…

Really love the shop always laid out so nice the staff are always so friendly I go in quite often it’s one of my favourite shops.

24 ottobre 2022
Logo di FatFace - DORKING

Risposta di FatFace - DORKING

Thank you so much for your 5* review. We are so happy to hear that you had such a wonderful experience whilst shopping with us :) - RS

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più