Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Leggi di più
L'azienda ha risposto
Really pleased with this beautiful blouse especially as I managed to buy it at sale price! Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.
L'azienda ha risposto
Easy website to order from. Quick delivery to local store. Quality garments.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Regno Unito
- 01235 813924
4,7
Eccellente
83 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Welcoming
Staff welcoming, friendly and helpful. Clothes easy to find, with help on hand if needed. Able to walk in with my well behaved dog, which makes it easier and more accessible to me to be able to shop. It also means I spend more money!
30 dicembre 2023
Risposta di FatFace - DIDCOT
Hello there
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Didcot store - this is great to hear.
Take care, RL
Very easy to order and quick delivery
Very easy to order and quick delivery. Staff also very friendly when I went to collect in store. Will use again.
7 dicembre 2023
Risposta di FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy access and great choice
21 novembre 2023
Risposta di FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Didcot FatFace staff made the…
Didcot FatFace staff made the collection an enjoyable visit. Thank you
18 novembre 2023
Risposta di FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy online order to collect in store
Easy online order to collect in store. Handbag strap ordered on 12th ready for collection on 18th.
Perfect!
12 ottobre 2023
Risposta di FatFace - DIDCOT
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Goods arriving into store quickly
27 luglio 2023
Risposta di FatFace - DIDCOT
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Swift first class service
Swift first class service, returns easy with very friendly service
11 giugno 2023
Risposta di FatFace - DIDCOT
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Great customer service
4 giugno 2023
Risposta di FatFace - DIDCOT
Hi Dorian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - DIDCOT
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Lovely Staff and Beautiul Designs
Lovely Staff, and Great Quailty of clothes, and lovely designs!!
22 aprile 2023
Risposta di FatFace - DIDCOT
Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Successful shop
Very quick ordering service. Emailed me when ready for collection. Bought a couple more items in the sale when I went to collect my online order - all in all a successful shop!
17 aprile 2023
Risposta di FatFace - DIDCOT
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Great service
The service is always very good - and very quick. Very convenient to pick up from Didcot store - free parking for 2 hours.
13 aprile 2023
Risposta di FatFace - DIDCOT
Thankyou for taking the time to leave a review, we are so happy to hear you have had such a positive experience with our click and collect service - All the best, BP
Excellent ordering via the website
Excellent ordering via the website, but a little disappointed that the order took a week to arrive at the store.
31 marzo 2023
Risposta di FatFace - DIDCOT
Hey there Jeff,
Thank you for leaving your review.
It's great to learn that ordering online was a great experience for you, it is a shame that your order took a little longer to arrive to store as expected. We aim to get orders delivered to store within 3-5 days, but may take a little longer if we are in a promotional period. So sorry for any disappointment caused by this.
If we can help you with anything, please do not hesitate to get in touch with our friendly customer experience team!
Have a great day.
Take care, CT
Good click and collect delivery.
18 marzo 2023
Risposta di FatFace - DIDCOT
Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Importance of customer service
Amanda was lovely, she couldn't have been more helpful, even though she was full of cold! As always the sales never fail to please 🙏.
17 gennaio 2023
Non scritta su invito
Risposta di FatFace - DIDCOT
Good afternoon, Joanne
Thank you for leaving us this review about your instore shopping experience.
It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Didcot store.
Take care and stay warm. JB
Risposta di FatFace - DIDCOT
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely clothing and polite and helpful…
Lovely clothing and polite and helpful staff
10 settembre 2022
Risposta di FatFace - DIDCOT
Good afternoon Faye,
Thank you for your 5* review. It is great to read such positive feedback about our Didcot Store. Please be assured tat this feedback will be passed on tot he team.
Take care, EG
order never received
11 settembre 2022
Risposta di FatFace - DIDCOT
Hi David
Thank you for your review.
I am so sorry to hear that you have not received your parcel. I can confirm that I have sent you a seperate email to discuss this further with you.
EP
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