I love FatFace, have done for years. Great clothes and the staff are always friendly and helpful. Dartmouth FatFace is no exception. Was served by Letitia today and she was extremely helpful, warm... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Jules was so helpful and welcoming. Fatface no longer does kids clothes (a real shame!) so she helped me find size 6 clothes for my daughter to try- going through the whole shop and giving advice abou... Leggi di più
L'azienda ha risposto
Had a rather unfortunate incident when a gull deposited a rather large load all over my top and cardigan! I went into FatFace and the ladies couldn’t have been more kind and helpful to me. Jules & Di... Leggi di più
L'azienda ha risposto
Maria and Debbie made today’s shopping experience in Dartmouth really enjoyable. They knew their stock, the different colours available for different styles, showed us different options, knew what’s j... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
12 The Quay, TQ6 9PS, Dartmouth, Devon, Regno Unito
- 01803 834761
4,7
Eccellente
83 recensioni
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Risposta di FatFace - DARTMOUTH
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Above and Beyond
This is to thank Debbie at the Dartmouth store who went above and beyond in finding something for me in the stock room , at her suggestion . Trousers I was looking for were no where to be seen , shorts everywhere , but after a quick explanation of what I was after , Debbie said she thought a pair might be in the back store ! 5 mins later out she comes with the exact item in the perfect size fit , amazing !
She could have played dumb and brushed me off , but this is exactly why we need sales girls like Debbie , they make you come back to shop more !! Thaaaankyou Debbie you are an
amazing asset to the Fat face organisation 👌thaaankyou Raffaele
6 luglio 2024
Non scritta su invito
Risposta di FatFace - DARTMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - DARTMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
Thank you for being a loyal Fat Face customer! We look forward to welcoming you back soon.
Take care.- GM
Friendly staff@
Always been a good clothes shop with friendly staff and nice shorts etc!
Noticing some things made in China now though!
Don't really agree with slave labour, would rather pay more for product made in Europe!!
1 giugno 2024
Risposta di FatFace - DARTMOUTH
Hello Robin
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
If you would like to read more on our sustainability promise, you can do so here https://www.fatface.com/sustainability
Take care, LE
Friendly staff in the Dartmouth
Friendly staff in the Dartmouth branch. Very helpful.
13 giugno 2024
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Risposta di FatFace - DARTMOUTH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great visit to our Dartmouth store and that you found the crew there to be so friendly. I hope you continue to have a great shopping experience with us.
All the best, MM
Fantastic
Wow what fantastic service we received here today from a lady called Maria! She was so friendly and really went out of way to make us feel welcome and make sure we had everything we needed! The store was very well presented and we were very pleased with our purchases! Having worked in retail for a while I was blown away by the fantastic service which is very hard to come by these days!
11 maggio 2024
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Risposta di FatFace - DARTMOUTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dartmouth store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Visited the store today 7th may 2024
Visited the store today 7th may 2024. And will not be returning again. Very disappointed with the service I received this morning. Went in around 10am to pick a dress for my daughter, the size I needed was not on the rack so I went to ask the lady who was working at the time for assistance, the lady was on her phone, I asked politely for assistance and she completely ignored me. I visit this store regularly and I have never received this type of service before. Staff are normally happy and eager to assist. I’m sure she may be new, but I do not think customer service is her strong point.
7 maggio 2024
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Risposta di FatFace - DARTMOUTH
Hi there,
Thank you for taking the time to leave us your review.
I am sorry to hear of this experience instore. We apologise for any disappointment or inconvenience caused.
We will be sure to pass your feedback on for review.
Take care. -GM
Risposta di FatFace - DARTMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so happy to hear you love your items, and had a great experience instore. We look forward to welcoming you back!
Take care. -GM
Personal shopping in Dartmouth
Maria and Debbie made today’s shopping experience in Dartmouth really enjoyable. They knew their stock, the different colours available for different styles, showed us different options, knew what’s just available online and we now know there’s even a tall option online :). Personal service from both ladies. An enjoyable way to shop. Thank you
10 aprile 2024
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Risposta di FatFace - DARTMOUTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Friendly staff
I shop here regularly and the staff are always so lovely and helpful, always a good selection of clothes. One of my favourite shops in Dartmouth.
3 marzo 2024
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Risposta di FatFace - DARTMOUTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - DARTMOUTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - DARTMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Our order was delivered on time
17 gennaio 2024
Risposta di FatFace - DARTMOUTH
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear you received your order on time.
We hope you love your items!
Take care. -GM
Very helpful staff
16 gennaio 2024
Risposta di FatFace - DARTMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Risposta di FatFace - DARTMOUTH
Hi Jenny
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Great service and fab fitting jumper 👌 🥰
11 dicembre 2023
Risposta di FatFace - DARTMOUTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dartmouth store to offer great service and that you have found a great jumper. I will be sure to pass on your lovely comments to the team and I hope you continue to love our products as much as we do.
Take care, MM
Very quick and efficient service
Very quick and efficient service, I used click and collect service. Also had to send one item back for exchange as too big, this was easy and the shop assistants were helpful and I would order online from fat face again.
27 novembre 2023
Risposta di FatFace - DARTMOUTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly, helpful staff
The staff are always friendly and cheerful without being pushy. Debs was particularly helpful and patient and found me a pair of black jeans that fitted me, thank you Debs 🙂
28 ottobre 2023
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Risposta di FatFace - DARTMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A great product at an excellent price.
A great product at an excellent price.
Online ordering ,so easy.
Delivered on time to local shop with swift and friendly service there.
19 ottobre 2023
Risposta di FatFace - DARTMOUTH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Debbie in Dartmouth store was…
Debbie in Dartmouth store was incredibly helpful and located items we wanted online for home delivery. Great service.
14 ottobre 2023
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Risposta di FatFace - DARTMOUTH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so happy that you had such a pleasant experience in our Dartmouth store and that you found the crew to be helpful.
I hope you continue to enjoy your shopping experience with us.
All the best, MM
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