Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Leggi di più
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Leggi di più
L'azienda ha risposto
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Regno Unito
- 01179 500638
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Le persone hanno visualizzato anche
Genuine customer service
The woman serving me, I think her name was Lucinda, was so lovely and made some very compassionate comments about my grandads funeral which meant a lot. Due to this customer service I will be shopping here again!

Risposta di FatFace - CRIBBS CAUSEWAY 2
Made several Christmas purchases
Made several Christmas purchases, choices, quality & prices all good.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Helpful sales assistant …
In store the assistant checked stock and went out of her way to be helpful. The sales assistant ordered both jumpers which arrived over the weekend.

Risposta di FatFace - CRIBBS CAUSEWAY 2
As always nice and simple to shop
As always nice and simple to shop . No assistant constantly asking can I help you. But there if needed .

Risposta di FatFace - CRIBBS CAUSEWAY 2
EXCELLENT - customer service
Received excellent customer service from staff members working on the till.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Always excellent
The store always looks great and is well-stocked, and the customer service is excellent. Staff are friendly and efficient and the clothes are always great quality.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Lovely clothes 😍
I usually shop online but wanted to see what tops were available for hubby for Christmas. Always love Fat Face clothes and I'm like a kid in a candy store walking round the shop! Found far too many clothes I liked but managed to resist and bought hubby a great top ☺️

Risposta di FatFace - CRIBBS CAUSEWAY 2
Always a good experience ordering with…
Always a good experience ordering with Fat Face. The correct items arrived for my child to try on at home, and then an easy returns process for any items that didn't fit.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Love my dress
Love my dress, funky style and good quality fabric. Returned the top as the cut was not flattering, but staff pleasant and polite about it.

Risposta di FatFace - CRIBBS CAUSEWAY 2
The perfect breastfeeding dress
I came into the Cribbs Causeway store right at the end of business hours on 15th September and was furiously grabbing many (many) dresses that seemed remotely breastfeeding friendly. Cue the very lovely Emma coming to my rescue! She saw my panic and quickly flew around the store finding me amazing options. Even with such a picky person as myself, she kept finding beautiful designs and patterns until we found the perfect dress for my event the next day (Adele Mono Floral Midi). I was so thankful for her assistance and when we attended the family event everyone raved about my new dress and I felt amazing- as a new mum postpartum I hadnt felt this comfortable in a dress in a long time! And added bonus, it's the best outfit I've found so far for feeding! I cannot thank Emma enough! She even gave me another dress to try out when it came into stock with the new season and I'm coming back in this week to get it!

Risposta di FatFace - CRIBBS CAUSEWAY 2
Friendly and efficient
The staff were very friendly and helpful and didn't mind that I bought and exchanged a few times until I got the sizes right. The online order was prompt in arriving.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Good shopping experience
Great postal service and in the shop Cribbs causeway Bristol.
Great sale.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Can always guarantee it will fit and…
Can always guarantee it will fit and loved the colours they are my favorites.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Always good quality and environment…
Always good quality and environment friendly. Great value for money too.
Staff in shops couldn't be more helpful and always a smile.

Risposta di FatFace - CRIBBS CAUSEWAY 2
Fat Face rewards
I was given a £10. off code online as I had signed up to receive Fat Face emails. I visited Fat Face store, Cribbs Causeway with a printout of the email code & enjoyed choosing a T. shirt so I could use the voucher code. However, when I went to pay the assistants were unable to get the code to work - they said it was the day before the sales started so that was the cause. I showed them a copy of the email but they told me they could only give me 15% off & that £10. wasn't a normal discount. I was in a hurry so took their word for it & assumed I'd read the details incorrectly. When I got home & checked my email closely if definitely said £10. off treat!
I rang the store & the manager kindly said when I next called in with receipts etc. they would make up the difference. A bit of a pain having to make another journey to the Mall but it will give me a chance to look around the store again!
I also purchased a dress online which arrived promptly in time for me to wear to a family gathering. It then appeared in the sales at half price the day after, but that said I was very pleased with the dress & the delivery service. So, thank you, Fat Face.
I visited the store again today & was given a refund of £10. plus a huge apology for the above misunderstanding. As a goodwill gesture they also gave me money off the dress I bought online to reflect its sale price. I'm very impressed with the efficient & prompt action taken by staff to recompense me & thank everyone involved in making me feel a valued customer.

Risposta di FatFace - CRIBBS CAUSEWAY 2
extremely helpful…
After talking to an extremely helpful sales advisor I was so impressed with the service. Being a larger lady she advised me to try a dress on which fitted perfectly other than the length but I can always alter that. Clare was so amazing I went home and spent another £62 on line. I wish the larger sizes were in store. Thank you Clare.

Risposta di FatFace - CRIBBS CAUSEWAY 2
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