Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Leggi di più
L'azienda ha risposto
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Leggi di più
L'azienda ha risposto
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wear... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Regno Unito
- 01179 500638
4,8
Eccellente
230 recensioni
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Le persone hanno visualizzato anche
Ordered a T Shirt for my daughter on…
Ordered a T Shirt for my daughter on line to be delivered to my local shop.
Size available.
Arrived within 3 days. Packaged well.
My daughter found the neckline a little wide. I have returned it to the store for a full refund.
24 marzo 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Item bought not as expected yet quick…
Item bought not as expected yet quick return meant quick refund. Very happy! Did get item wanted and am very happy with it.
23 marzo 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Sizing perfect and great materials.
21 marzo 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Womens Rash top
Lovely product, which I had trouble finding elsewhere, at a great price. Communication for my chosen pickup location was great.
22 marzo 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent quality tee's
Excellent quality tee's
True to size,good fit.
Delivered to store in a few days. Great service
20 marzo 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Made 3 orders, enough to confuse staff
Made 3 orders, collected at store . Staff confused and couldn’t find the other cos some idiot checked in the wrong ones couldn’t be bothered to check the order numbers and shoved other parcels somewhere they couldn’t find. All was ordered for collection but some came through by the Royal Mail postman and Suggested that it must have been sent to my house. Showed them all emails that it was all for collection at store. Had to helped them work out the mystery of the missing parcels! So much for ordering loads, fat face Store and online couldn't cope more than one order! Be weary of ordering more than one parcel at the same time frame . Not doing it again.
18 febbraio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to post your review.
I do apologise that you had some issues when your orders were delivered to store. I have looked into this and I can confirm that you placed one of the orders on a standard delivery instead of click and collect and so this may have confused matters in store. I will however, be sure to pass on your comments for feedback to the team.
All the best, MM
went above and beyond to…
Staff (Emma) went above and beyond to help with ordering the item. She was also very helpful and friendly.
15 febbraio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Good quality easy collection from store
1 febbraio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality, and our Click and Collect service. We look forward to welcoming you back soon!
Take care.- GM
Staff always so great
I had a lot of items to return, the lady that served me was very patient and just so lovely.
12 gennaio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely trainers
5 gennaio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Couldn't be better!
Great customer service with both my purchases and returns. I bought some items in store and others online and the returns process was so straightforward and easy. And the items I have bought are gorgeous! Great quality, lovely clothing.
4 gennaio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello Izzy
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cribbs Causeway store - this is great to hear.
Take care, RL
I now exclusively shop at Fat Face
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wears well and still looks good, even if I don't.
Customers service at the store in Cribbs Causeway is always top notch. As a disabled shopper, I occasionally use a wheelchair, when I do the staff couldn't be more helpful when I need assistance, offering advice on sizing and getting me possible matching items I hadn't spotted.
I don't need to go anywhere else. Thanks.
2 gennaio 2024
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello David,
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cribbs Causeway store - this is great to hear. Take care, LE
Stylish
Well make stylish clothing with lots of size choices, friendly staff in shops where you can try stuff on and very good website.
30 dicembre 2023
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello Dave,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, RL
Saff very helpful
Staff very helpful, great prices in the sale. Good to be able to find a size six that's a true to size.
5 gennaio 2024
Non scritta su invito
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello Jayne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the range of products
Love the range of products, always good quality, helpful staff. Unfortunately price inflation means I have to be more discerning and try to limit myself to items in one colour rather than buying items I like in more than one colour as I've often done in the past.
8 dicembre 2023
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Cribbs Causeway store to be so friendly. I will be sure to pass on your comments to the team.
All the best, MM
Very polite,professional staff,quickly…
Very polite,professional staff,quickly helped to get things sorted.
6 dicembre 2023
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Risposta di FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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