The store was inviting with some exciting new clothes. It didn't take long to find what I wanted. A fabulous lightweight hoodie in the exact neutral colour I was looking for. The lady who served me wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... Leggi di più
L'azienda ha risposto
Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my... Leggi di più
L'azienda ha risposto
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, Regno Unito
- 01285 658273
4,6
Eccellente
74 recensioni
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Risposta di FatFace - CIRENCESTER
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Still waiting (2 weeks now) for…
Still waiting (2 weeks now) for resolution on how to return one item and one item I received needs to be replaced because it is defective, there is a tear right in front. My number for the request is returns CRM:0002860001690.
Thanks for your response but STILL NOTHING FROM CUSTOMER SERVICE, you obviously can see the email was received. I am extremely upset.
5 dicembre 2022
Risposta di FatFace - CIRENCESTER
Hi Carol
Thank you for taking the time to leave your review. I am sorry to hear this and I can see that you are now in communication with my colleague in regards to your query.
Take care, LE
A successful shopping experience at my local Fat Face
Was looking for slipper socks and was delighted to find them in my local Fat Face after a lot of looking around elsewhere. Also looking for stocking fillers for Christmas and found some great ideas there to; all nicely packaged and reasonably priced for these times. Loved the hedgehog and mushroom cruet set. Friendly helpful staff too.
4 novembre 2022
Non scritta su invito
Risposta di FatFace - CIRENCESTER
Good afternoon, Bills
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Cirencester store.
Take care, JB
Friendly staff
Friendly staff , when I had to return an online item I went to a local shop
18 ottobre 2022
Risposta di FatFace - CIRENCESTER
Hi Timothy, Thank you for your review. We will be sure to pass your comments along to the staff on Cirencester! CD
Efficient service but no smiles
Assistant very efficient but didn't smile once & didn't offer paper receipt jyst assumed I wanted an online copy which I don't mind but should have been asked
22 ottobre 2022
Risposta di FatFace - CIRENCESTER
Hi Jane, thank you for taking the time to leave your review. I am sorry to hear that you received this service in store - I will be sure to pass the feedback on to ensure that the service is better next time around. Thank you, LE
Helpful sales advisors locating item…
Helpful sales advisors locating item and exchanging & returning on line purchase in store.
9 ottobre 2022
Risposta di FatFace - CIRENCESTER
Good afternoon Alison,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cirencester store.
Take care, MM
Risposta di FatFace - CIRENCESTER
Good Afternoon Susan
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I’m very happy with my clothes and I…
I’m very happy with my clothes and I shop at fat face every time I need clothes
4 maggio 2022
Risposta di FatFace - CIRENCESTER
Hi Linda,
Thank you for your 5* review. Many thanks-AB.
Good service
Always find FatFace staff very helpful and friendly. In this instance had an online purchase to return all very straightforward..
7 marzo 2022
Risposta di FatFace - CIRENCESTER
Good morning, thank you for taking the time to leave us a 5* review. It’s great to hear that you’re so happy with the shopping service you received in store and online. Have a great day, LM
Risposta di FatFace - CIRENCESTER
Hi Alison,
Thank you for your review.
I'm really happy that you are loving all of your new clothes. We hope that you continue to have great experiences with us.
Have a great day!
JH
Fab location, lovely staff
Always a pleasant and friendly customer service with a lovely atmosphere. There is always a good turnaround of stock which is great for a smaller venue.
Fab!
29 gennaio 2022
Risposta di FatFace - CIRENCESTER
Hi Karen,
Thank you for your 5* review.
I am so glad to hear that you are happy with the experience and service you received in store. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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