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FatFace - CHESTER 2 Recensioni 239

TrustScore 5 su 5

4,9

11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A great shopping experience, the staff were so helpful & went out of their way to help me. I absolutely love my purchases & I will be back to buy more

Valutata 5 stelle su 5

The staff are always helpful. My ordering experience has also been great. I like the quality of the materials you use. I shop in Rhosneigr and Chester and my positive experiences have been equally... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service with Chester stylists Debbie today, knew what I needed - it wasn’t planned but I was pleased with her recommendation. Kind and patient service. Thank you

L'azienda ha risposto

Valutata 5 stelle su 5

I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Regno Unito

  • 01244 311486

4,9

Eccellente

TrustScore 5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Wonderful attentive staff

Wonderful attentive staff, went above and beyond.

11 agosto 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Valutata 4 stelle su 5

Click & collect went smoothly

Click & collect went smoothly. ID required. No problems encountered. Item received in a small bag.

7 agosto 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Valutata 5 stelle su 5

The shop did not have the size I wanted…

The shop did not have the size I wanted in stock so the assistant suggested I order it on line and come back to shop to collect it . I was told my purchase would arrive within 2 to 5 days.I am pleased to say it arrived 2 days later . I am totally satisfied with my purchase .

7 agosto 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Valutata 5 stelle su 5

V helpful store assistant

V helpful store assistant. Originally bought patterned dress but felt colour didn’t suit me - returned it and changed dress for green one. No problem in doing so and a much better colour for me.

31 luglio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Morning Kathryn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW

Valutata 5 stelle su 5

British designed and well made…

British designed and well made clothing. Store colleagues are always friendly and knowledgeable about the ranges and click n collect is efficient.

31 luglio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Afternoon Sara,

Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care - JW

Valutata 5 stelle su 5

Great range of lovely clothing and…

Great range of lovely clothing and accessories. Staff in the store are very friendly and helpful. Ordering online is easy and thins are delivered in good time, often earlier than expected.

30 luglio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Afternoon Gail,

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! - JW

Valutata 5 stelle su 5

Helpful happy service

Helpful happy service. Exchanging mail order in shop.

12 luglio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good afternoon, Mavine

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.

Take care, JB

Valutata 5 stelle su 5

Fat Face Lover…

I’ve been a lover of Fat Face for many years. I love the relaxed styling of their clothes which you can dress up or down depending on your mood. I mainly order online, and occasionally instore when passing. I love the layout styling of the stores, and the staff are always lovely and helpful. The quality of the material is always great. I’ve had some pieces for years and they still look good! Ordering and returns, if necessary, are super easy to do.

28 giugno 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Valutata 5 stelle su 5

Very speedy delivery,good quality…

Very speedy delivery,good quality clothing and friendly staff in shop made it very easy to return an item. Always a good experience.

17 giugno 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Valutata 5 stelle su 5
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS

Valutata 5 stelle su 5

Speedy delivery

Speedy delivery
The Store in Chester wrote down the details for the item I wanted

20 maggio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Above and beyond

28 maggio 2023
Non scritta su invito
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Loving my new fleece …

Hi it was very easy to order and came into store very quick for me to collect. I love the length for a fleece will be great in the autumn and spring even in the summer on a chilly evening when on a dog walk. Overall 11 out of 10

8 maggio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Morning Judy
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great week!

EP

Valutata 5 stelle su 5

Excellent customer service

Friendly, helpful staff… excellent customer service. Thanks.

3 maggio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good service

Free pick-up in store. Item arrived quickly.

3 maggio 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Good quality and value

Easy to order on line. Picked up in store and the staff were friendly and helpful. Tshirt is of good quality, fits true to size and is as seen on photos. Specially good value as I bought it in the sales

29 aprile 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hi Gail thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great quality clothes

Great quality clothes, pricing, colour and fit.

25 aprile 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Amazing staff

Amazing staff, always helpful,
Great layout

26 aprile 2023
Logo di FatFace - CHESTER 2

Risposta di FatFace - CHESTER 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

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