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FatFace - CANTERBURY 2 Recensioni 

178
•
TrustScore 5 su 5

4,9

5 The Parade, CT1 2JL Canterbury, Kent, GB

•

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good selection of clothing, though often not stocking enough 36S trousers. Managed to get some sale items at an excellent price. Sad that it’s becoming evermore casual, without any smarter/formal ran... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento uomo
  5. Negozio di accessori di moda

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 5 The Parade, CT1 2JL, Canterbury, Kent, Regno Unito

  • 01227 455378

4,9

Eccellente

TrustScore 5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(178)

14.178 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Simone blue spot dress

Simone blue spot dress - perfect for work with thick tights, boots and cardigan. Always amazing service at the Canterbury store

15 gennaio 2023
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Valutata 5 stelle su 5

Cheerful friendly staff and remembered…

Cheerful friendly staff and remembered me from a couple of months back. Good service.

25 ottobre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Morning Lotty
Thank you for your review.

I am so pleased to hear of your recent experience in our Canterbury store, please be assured that I will pass this onto the crew members involved for you.

Have a lovely weekend.

EP

Valutata 5 stelle su 5

Great service in the shop

Great service in the shop. Nothing too much trouble. Very friendly and helpful.

8 novembre 2022
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Risposta di FatFace - CANTERBURY 2

Thank you for your lovely review. We are pleased to hear that you had a wonderful shopping experience with us. This will be fed back over to our amazing team in store! - RS

Valutata 5 stelle su 5

I am very pleased with my purchase

I am very pleased with my purchase. True to size. Good customer service, received item on the date given.

26 ottobre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good afternoon, Mrs Fras

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.

We look forward to you shopping with us again soon at our Canterbury store.

Take care, JB

Valutata 5 stelle su 5

I have found the staff in all Fat Face…

I have found the staff in all Fat Face shops friendly, helpful and polite and particularly in our local branches of Caterbury and Whistable,

21 settembre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good afternoon, Mr & Mrs Powell

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Canterbury store.

Take care, JB

Valutata 5 stelle su 5

Such a lovely store to visit

Such a lovely store to visit, me and my friends always pop in whenever we meet for a bit of lunch and shopping. The staff are beyond pleasant and always seem to be so full of life which makes all the difference. Brought a beautiful dress for an upcoming event and the lovely girl who's name was on my receipt Emily and blonde haired boy were such fun to talk to and gave me honest advice which I truly appreciated. Nice to see shop staff with personality about them enjoying work xx

28 settembre 2022
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Valutata 4 stelle su 5

Good quality jeans at a really good…

Good quality jeans at a really good price. Really friendly and helpful staff.

7 settembre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Hi Katherine, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great service

They staff are very helpful and will be using again

6 settembre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, CT

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff: no quibble returns: great products

3 settembre 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

EP

Valutata 5 stelle su 5

Great service and excellent quality…

Great service and excellent quality clothes arrived on time

19 agosto 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valutata 5 stelle su 5

Amazing Service at Canterbury Store

Called in last week on one of my rare trips into Canterbury. I'm not usually a fan of shopping in person as I like to avoid the crowds that come with it. My experience in FatFace in Canterbury was a breath of fresh air. The store was so well presented and all the staff were amazing. A lady (Sky?) was really helpful, she went above and beyond what I'd expect from store staff. I was carrying too much to be able to browse comfortably so she helped me, we spoke about what I was looking for and she advised with clearly a lot of experience of what works for my shape (even though my shape is very different from her own). I ended up buying more than I went in for but I don't regret it for one minute because I had such a great time and the clothes are so perfect for me. It was like having a personal shopper there just to help me!
Its enough to make me want to go into the City to shop again because you just don't get that level of service if you order online, well worth going to the store. If only all stores were so lovely to shop in! Well done FatFace for having such great staff!

16 agosto 2022
Non scritta su invito
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Hi Lissi, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Unexpectedly enjoyable experience

Friendly, helpful but not pushy staff. Great value. An unexpectedly enjoyable experience!

28 luglio 2022
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Hello Linda

Thank you for your taking the time to leave us a review.

Your lovely feedback regarding your recent visit to store is very much appreciated; it's good to hear it was an enjoyable experience.

Have a good day! TG

Valutata 5 stelle su 5

Lovely smart/casual clothing shop

Lovely smart/casual clothing shop, went to shop for the family holidays, I must say the staff were all friendly and polite, the exception was a staff member who made my whole experience one to smile about! She was very attentive, friendly and had a real excitement and love for the company, the clothing and her fellow staff. They all seemed like genuine friends which made for a really relaxed shop…. And my dog was invited in too! Thank you to all at Fatface Canterbury, but a special thank you for excitement and joy you brought with you Sky! You did make us laugh!

25 luglio 2022
Non scritta su invito
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good afternoon,

Thank you for your 5* review about your recent experience in our Canterbury Store. It is great to read these positive comments abut the staff and your dog got to experience this with you!

Have a great day!

Take care, EG

Valutata 5 stelle su 5

Love the email receipt- makes returning…

Love the email receipt- makes returning items really easy so more likely to take a chance on a purchase.

21 luglio 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Hello Dawn

Thank you for taking the time to leave us a review.

It's great to read your feedback regarding the E-Receipts; it good to hear you find this option a positive one and makes shopping with FatFace that much easier.

Have a great day ! TG

Valutata 5 stelle su 5

Emily , Canterbury

Was served by charming and very personable lady called Emily ( Canterbury Store ) . We had a great chat and a good laugh . Fat face have got an amazing employee and there should be more like her .
She was patient , kind, understanding and an absolute credit to company , schooling and parents . Thank you .

10 luglio 2022
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good afternoon, Michael

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at Canterbury.

Take care, JB

Valutata 5 stelle su 5

It was a really pleasant visit

It was a really pleasant visit, as I told the sales assistant (Swedish) what I was looking for and she was most helpful and honest in what would go with what and wether it looked good or not. I was very grateful to her as I got just the right outfit (a lovely skirt and lovely top to go with it). Thank you. Dora Broyad

7 luglio 2022
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Morning Dora
Thank you for your review.

I am so pleased to hear of your recent experience in our Canterbury store. Please be assured that I have passed this onto the crew members involved for you.

EP

Valutata 5 stelle su 5

Absolutely amazing service from a…

Absolutely amazing service from a lovely lady named Sky in the Canterbury store! Will definitely recommend to all of my friends!

Thank you so much!

5 luglio 2022
Non scritta su invito
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good Afternoon Sam
Thank you for your review.

I am so pleased to hear of your recent experience in our Canterbury store. Please be assured that I will pass this onto the crew members involved for you.

Have a great evening!

EP

Valutata 5 stelle su 5

Good Visit from Norway in Fatface

We visit from Norway. In Fatface was very pleasant and friendly and clean. Nice quality on clothes. Staff very good, one blonde staff spoke Swedish so helped us lots, we spent over £200 in shop. We visited this shop on Pride weekend. Mandy, Skye and other young girl very nice, polite. I do recommend this store, the clothes and definitely the staff. My shoes helped up by Skye, bag by Mandy. Nice girls. Thank you. We leave our email too.

30 giugno 2022
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Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good morning,

Thank you for your 5* review. I am so pleased to hear such positive comments about your recent experience in our Canterbury Store. I will be sure to pass this feedback on to the store.

Have a great day!

Take care, EG

Valutata 5 stelle su 5

Returned items without issue

Returned items without issue, exchanged them with the professional and friendly team at Canterbury, I don’t live near by, but was visiting my friends here, it’s always a nice and friendly atmosphere to shop and browse in - loving the new shop fitting too! The two staff members that shone for me were Ben and Skye, what a team they make together! Thank you Fatface. I went to Jack Wills after, the difference was unfortunate, no customer greeting, staff members too busy gossiping together to even notice me at the till!
Regards,
Steve Williams, Hunter Berkley and Sarah Henley.

30 giugno 2022
Non scritta su invito
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good morning,

Thank you for your 5 star review. I am so pleased to hear such positive comments about your recent experience in our Canterbury Store. Please be assured this feedback will passed on to the store.

Have a great day!

Take care, EG

Valutata 5 stelle su 5

Amazing customer support by Sky in CANTERBURY!

Amazing customer support by Sky. All staff are friendly and helpful but Sky went that extra mile! Thank you all at Fat Face CANTERBURY, thumbs up to the superhero of the hour…. SKY!!!

29 giugno 2022
Logo di FatFace - CANTERBURY 2

Risposta di FatFace - CANTERBURY 2

Good afternoon,
I am so happy to read what a positive experience you had in the Canterbury store. I will be sure to pass this on to the wonderful team.
We hope to see you again soon :) DW

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