recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Leggi di più
L'azienda ha risposto
The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Leggi di più
L'azienda ha risposto
The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Regno Unito
- 02082 904457
4,8
Eccellente
233 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely staff.
The sales staff in the Bromley FatFace are very helpful and polite, always met with a cheery greeting.
12 luglio 2023
Risposta di FatFace - BROMLEY 2
Good morning, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Easy and pleasant transaction.
11 luglio 2023
Risposta di FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great experience in FatFace Bromley…
Great experience in FatFace Bromley today. The crew were fantastic and knew just what I needed. Their sizing advice was spot on! I love my new tops especially the turtle vest - it is going to be prefect for my new adventure at the turtle sanctuary. Can't wait to visit you again when I'm back in the country at Christmas. Keep being awesome MJ & Ang. What a great team.
5 luglio 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely team
Lovely team, helpful and friendly as always. Always have plenty of time to help and advise.
30 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer experience
Had a really good shopping experience in the Bromley Store. Sandy helped me choose clothes to suit my colouring and body shape. I will definitely be going back. Thanks Sandy!
8 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hi Twinky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dungarees served by a very…
Lovely dungarees served by a very helpful young man! Made my day
21 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
HI Colette thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and informative staff gave me…
Friendly and informative staff gave me advice as to how to order a product on line when the store did not have my size in the trainers I liked. The online experience was easy and the goods arrived swiftly and are of an exceptional quality and very comfortable.
31 maggio 2023
Risposta di FatFace - BROMLEY 2
Hi Roy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great men's checked shirts
great men's checked shirts, excellent quality, very helpful service
12 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely service from the team in…
Really lovely service from the team in Bromley
10 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Speedy deliver and no-hassle return in…
Speedy deliver and no-hassle return in store when an item didn’t fit. Staff in store helpful as always and ordered items great quality as always
27 maggio 2023
Risposta di FatFace - BROMLEY 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Sandy the member of staff was extremely…
Sandy the member of staff was extremely helpful when trying on a number of items, she went backwards and forwards with different sizes for me to try on and was honest with her opinion of what they looked like on me.
8 giugno 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Good morning, Sharon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Great staff
Great staff, helpful and friendly always ready go the extra mile to make sure you get what you need
26 maggio 2023
Risposta di FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I went to FatFace in Bromley and the…
I went to FatFace in Bromley and the staff are really lovely and helpful there. I bought a lovely denim jacket and pink top.
23 maggio 2023
Risposta di FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your in store shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
The style of the 3 short sleeve shirts…
The style of the 3 short sleeve shirts recently I bought are great and the shop staff in the shops I have been in are polite help my choice of shirts
22 maggio 2023
Risposta di FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Brilliant customer service
Brilliant customer service today from Lawrence and colleague. Been trying to find a replacement for the perfect navy chinos I've had for 15 years and they helped me get the right ones. Never patronising, always supportive.
The trousers are a great fit and comfy too.
30 maggio 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great stuff & staff!
Great stuff & staff!
I find I have more & more of my wardrobe to be FatFace & the brand deserves it as they still make great quality stuff in the world where other traditional & well known brands started cutting costs that compromises the quality. Very happy with my local branch & its staff, always attentive & friendly, always busy tidying up & helping customers - my only wish would be for the shop to be bigger & have a bigger choice of clothes and other products (although they manage to fit in a pretty decent selection already)
19 maggio 2023
Risposta di FatFace - BROMLEY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Brilliant customer service
I had the pleasure of being served by Sandy today and she provided wonderful customer service. Nothing was too much trouble without being overbearing.. a real delight to help me with my clothes shopping today. Many thanks for making this such an enjoyable experience.. it was a real blast from the last and felt like proper customer care. Thank you so much.
25 maggio 2023
Non scritta su invito
Risposta di FatFace - BROMLEY 2
Thank you so much for your review. We are super pleased to hear of your amazing experience whilst popping in to see us. We will share your lovely comments with our amazing team in store! - RS
Easily my favourite shop
I always enjoy going to FatFace shops, and the mail order service is excellent. I would like to buy more,but with everything going up in price,I cannot afford to buy anything,even the sale price is a stretch.
10 maggio 2023
Risposta di FatFace - BROMLEY 2
Thank you for your 5* review.
We're pleased to hear you love our products, I will certainly pass on your feedback regarding the prices.
Hope you have a lovely day!
-SK
Customer service always spot on,good…
Customer service always spot on,good quality and even online is very easy and straigthforwsrd to purchase. Sizes are accurate specially shoes
6 maggio 2023
Risposta di FatFace - BROMLEY 2
Hi Lillian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have not received my order but you…
I have nit received my order but you have taken payment
6 maggio 2023
Risposta di FatFace - BROMLEY 2
Hello, I am sorry to hear that you are having trouble with your order. This isn't what we like to hear.
I can see that you have contacted us via email, and my colleague replied to you this morning.
Thank you, LE
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.