Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Chris at Bridgnorth helped me by suggesting a shorter length which ended up being perfect
L'azienda ha risposto
Often use this store. Have always found the staff to be very helpful,pleasant and professional . The shop is dog friendly also which means my husband can help me choose things and pay 😊
L'azienda ha risposto
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Regno Unito
- 01746 769065
4,9
Eccellente
155 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Happy customer
Your website is very straight forward and responsive. It is easy to drill down to the specific product the customer is interested in. Delivery of the item to my local FatFace store was really quick and, once I arrived at the store, my item was found within minutes. The sales person was friendly and responded warmly to my purchase.
11 maggio 2025
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Thanks Esme and the team
Esme and her colleagues make every visit to the store an absolute pleasure. Great service, professional, friendly and tailored to customers’ needs. Extremely grateful. Thanks. Anna.
8 marzo 2025
Non scritta su invito
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Customer satisfaction
Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on in store which if they had not fit would have saved us going through either posting them back or another return journey to store. Overall we were very pleased with the service & quality & fit of the trousers.
7 dicembre 2024
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive always loved fatface,it's suits my…
Ive always loved fatface,it's suits my style.excellant quality.
6 dicembre 2024
Risposta di FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Parcel was delivered late due to sale…
Parcel was delivered late due to sale But goods were worth waiting for .
30 ottobre 2024
Risposta di FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BRIDGNORTH
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The shop had a lovely feel about it
The shop had a lovely feel about it, very tidy and clean and all the staff were extremely friendly and helpful.
14 agosto 2024
Risposta di FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer Service is superb at FatFace Bridgnorth
Customer service is superb at FatFace. It really is a lovely experience shopping there. Staff are so helpful and nothing is too much trouble.
14 agosto 2024
Risposta di FatFace - BRIDGNORTH
Hello Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfectly pink
I ordered online and picked up instore. Although the store was busy the staff quickly served people. All very efficient.
Love my new pink chinos.
6 agosto 2024
Risposta di FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always love to buy from Fat face.
Always love to buy from Fat face.. One of my favourite brands.. They are always so accommodating and helpful.. Particularly in my local shop in Bridgnorth Shropshire.. And the clothing etc are of high quality..
23 luglio 2024
Risposta di FatFace - BRIDGNORTH
Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely store… staff are friendly and…
Lovely store… staff are friendly and knowledgeable with great product and style awareness… especially blonde lady- Caroline? …
3 agosto 2024
Non scritta su invito
Risposta di FatFace - BRIDGNORTH
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BRIDGNORTH
Hello Niki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No problem with order,polite helpfull…
No problem with order,polite helpfull guy in shop.
21 luglio 2024
Risposta di FatFace - BRIDGNORTH
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line delivered to local…
Ordered on line delivered to local store when they said it would be delivered. Perfect . Staff in Bridgnorth store are fab . The manager is a lovely fella always smiling and always happy to chat . Very helpful
15 luglio 2024
Risposta di FatFace - BRIDGNORTH
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Confused as to why they constantly…
Confused as to why they constantly require my address or email every time I purchase something in store, then can’t find my details, pain to go through discussing your contact details in front of other customers, does put me off shopping in store now
13 luglio 2024
Risposta di FatFace - BRIDGNORTH
Hi Darren
Thank you for your review.
I am sorry to hear that you aren't keen on handing over your email address. Please remember that you don't have to take an e-receipt, you can request a paper one instead!
If you would like to discuss this further, please do so by emailing customerservices@fatface.com
Take care, LE
Easy to purchase and arrange shop…
Easy to purchase and arrange shop collection. Kept informed of the whole process. Great fitting item
29 giugno 2024
Risposta di FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BRIDGNORTH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.