Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Fairly painless, good all round experience - just a bit of a wait for the 2nd item to be available
L'azienda ha risposto
I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Leggi di più
L'azienda ha risposto
Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Regno Unito
- 01322 423454
4,7
Eccellente
158 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I like the quality of your cloths
I like the quality of your cloths, my only niggle is the t shirts neck are always to big. Otherwise great.
8 maggio 2023
Risposta di FatFace - BLUEWATER 2
Thank you for taking the time to leave your review. I've passed on your feedback to our design team and hope that we can offer a 5* service in the future! Take care, CD
Risposta di FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy to collect my order from store.
Easy to collect my order from store.
Pleased with items, which although early are Christmas presents for my granddaughter.
Such good sale prices could not resist.
4 maggio 2023
Risposta di FatFace - BLUEWATER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The boiler suit feels amazing and the…
The boiler suit feels amazing and the staff in store were so helpful. Thanks again Fatface!
27 aprile 2023
Risposta di FatFace - BLUEWATER 2
Hi Vicky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My favourite shop…
Always good service and delivered quickly when bought online. Lovely quality items and right on trend. I buy all my clothes from Fatface and have done for several years.
27 aprile 2023
Risposta di FatFace - BLUEWATER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent material and great design
Excellent material and great design.
Delivery was quick. A got a few pieces on sale so very happy for value for money
26 aprile 2023
Risposta di FatFace - BLUEWATER 2
Hi Maria,
Thank you for this 5* review!
I'm really glad that your order arrived quickly and that you are happy with your items. We hope that you continue to have great experiences with us.
Have a great day!
JH
Risposta di FatFace - BLUEWATER 2
Good afternoon, Jason
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
I find fat face haven’t changed much in…
I find fat face haven’t changed much in their designs, clothes tend to be either short in the length or to long in the length. I also prefer more cotton items not jersey type of material.
17 aprile 2023
Risposta di FatFace - BLUEWATER 2
Good afternoon, Kuldeep
Thank you for taking the time to leave your feedback.
I am so sorry to read that you are unhappy with our brand. Please be assured your custom and feedback is important to us. I hope we tempt you to shop with us again soon.
Enjoy your day. JB
Happy staff
Staff are very friendly helpful just amazing group of people really to be honest. Loads for university yeah thank you
16 aprile 2023
Risposta di FatFace - BLUEWATER 2
Good afternoon, Ruth
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
Risposta di FatFace - BLUEWATER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Risposta di FatFace - BLUEWATER 2
Hi David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cool company with looks of choice I love ❤️
I have found the company to have a great selection of clothes that work for me and the online purchase is great. I easily exchanged items in store without issue. Great customer service.
1 aprile 2023
Risposta di FatFace - BLUEWATER 2
Hello Tristan, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Easy to order
Easy to order, and no problem collecting. I also found a discount code online, so great result!
27 marzo 2023
Risposta di FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found ordering and collecting your order an easy process. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Risposta di FatFace - BLUEWATER 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Risposta di FatFace - BLUEWATER 2
Hello, Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Bluewater…
Visited the store in Bluewater today and cannot fault the customer service, staff were friendly and very helpful
9 gennaio 2023
Non scritta su invito
Risposta di FatFace - BLUEWATER 2
😍BLUEWATER! Our team are the best, aren't they? So pleased to hear of your positive experience in our store. Your amazing comments will be fed back to our superheroes in store! - RS
Lovely suede boots
Suede boots were a good price in the sale and beautifully made. I ordered two pairs to get the right size, they were delivered in a huge box but beautifully packaged, and the return was very easy in store.
23 novembre 2022
Risposta di FatFace - BLUEWATER 2
Good afternoon, Kentishmaid
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about your order and service you received. I am pleased to read our returns process was nice and easy. We hope you love your new boots and continue to enjoy shopping with us.
Take care, JB
Just loving ur bags cloths and store
28 novembre 2022
Risposta di FatFace - BLUEWATER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Lovely shop
Lovely shop, friendly and helpful staff, needless to say, fabulous clothes.
8 novembre 2022
Risposta di FatFace - BLUEWATER 2
Good Afternoon,
Thank you for your feedback the crew at the Bluewater store. It is so wonderful to read about the great experience you had instore
Take care - KS
Returning online order
I returned a couple of dresses , sadly the material was very itchy due to the gold thread…the sleeves were not lined. Very pleasant staff dealt with the return swiftly and politely.
3 novembre 2022
Risposta di FatFace - BLUEWATER 2
Thank you for your 5* review. We are sorry that your purchase wasn't the right material for you at this time. I will send this information over to our design team for future consideration. We will also pass this review over to our wonderful team in store! - RS
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