Elliott & Andrew - Berkhampstead branch.. Fantastic! What amazing, patient, considerate team members. I was told a sale item was at their branch. They searched it wasn't. The other branch should h... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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It was oh so easy to order my Breton top. I was informed by email when it had arrived instore. I went to collect it. Staff are very helpful and welcoming in the Berkhamsted shop. I was a little disa... Leggi di più
L'azienda ha risposto
I always love fat face. It’s slightly more expensive than other high street stores like next but I feel the quality is better and it always washes well and lasts a long time before giving out.... Leggi di più
L'azienda ha risposto
The staff were lovely as always & so helpful. Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
176a High Street, HP4 3AP, Berkhamsted, Hertfordshire, Regno Unito
- 01442 875173
4,6
Eccellente
75 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sale items
Fat face shop’s always look so cool always presented and fitted out well!
Staff helpful and polite nothing ever too much trouble and my dog is always welcome, whole shopping experience just brilliant 🤩
12 gennaio 2024
Risposta di FatFace - BERKHAMSTED
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great company
The website is very clear and easy to navigate. Prices, reductions and delivery/ return charges are well documented. The returns process is very efficient. The store itself in Berkhamsted is very well organised and the staff extremely personable, friendly and professional. A very pleasant shopping experience…… always.
8 gennaio 2024
Risposta di FatFace - BERKHAMSTED
Good morning Caroline,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
My favourite fashion shop
Fatface is my first go to clothes shop when I can spare a few pounds. I love their range. It caters for my taste. I recently got a great sale bargain of boots and jeans which I love. Staff are great and always helpful. 👌
2 gennaio 2024
Risposta di FatFace - BERKHAMSTED
Hello Geraldine
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Lovely warm Fleece
Lovely Fleece I usually wear one with pj's now winter is here. Two years back I bought the white one. This year's fleece has little green christmas trees & little foxe's on which is quite sweet.
22 novembre 2023
Risposta di FatFace - BERKHAMSTED
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Ordering was easy for online and store…
Ordering was easy for online and store collection with returning to store also simple
22 novembre 2023
Risposta di FatFace - BERKHAMSTED
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great shop with helpful staff team
Great shop with helpful staff team, always a pleasure to shop there and has made me even more a fan of this brand.
19 novembre 2023
Risposta di FatFace - BERKHAMSTED
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The shop assistant was really helpful…
The shop assistant was really helpful and found what I was looking for and ordered it from the shop.
6 novembre 2023
Risposta di FatFace - BERKHAMSTED
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the FF sale!
18 agosto 2023
Risposta di FatFace - BERKHAMSTED
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Well I had an email to say it was on…
Well I had an email to say it was on its way but then nothing after 1 week. I telephone the branch who had my item there but the reason I did not have an email to say it had arrived was that I was not on their system!!
13 agosto 2023
Risposta di FatFace - BERKHAMSTED
Hello Jill, thank you for taking the time to leave a review.
I'm really sorry to hear that there was a delay to your order. Upon checking our system I can see that you collected your order earlier today.
I'm sorry that you had this experience and I'll be sure to pass your feedback on to the relevant teams for future consideration.
I hope you love your new playsuit!
All the best, LB
Risposta di FatFace - BERKHAMSTED
Good afternoon, Mabel
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Berkhamsted store.
Take care, JB
Really friendly staff so happy with my…
Really friendly staff so happy with my purchase
18 giugno 2023
Risposta di FatFace - BERKHAMSTED
Thank you for your feedback regarding your recent visit to our Berkhamsted store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Risposta di FatFace - BERKHAMSTED
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
The staff the staff as always were lovely & helpful. Refund made
The staff were lovely as always & so helpful.
Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no flexibility ( they looked like elastic ruffles but weren’t!) the V neck was to low it hung poorly, I’d ordered a 12 & it still looked like a sack …. To be honest even the colours weren’t as bright as the picture. A real disappointment in my opinion plus a waste of resources!
1 maggio 2023
Risposta di FatFace - BERKHAMSTED
Good Afternoon Jenny
Thank you for your review.
I am so sorry to hear about the Item.
I am pleased to hear that this was resolved for you in store.
I hope you have a good day.
EP
Summer men's trilby hat
The hat we purchased is really good quality, perfect fit and the packaging really excellent. We would definitely consider using Fatface again! Thank you
1 maggio 2023
Risposta di FatFace - BERKHAMSTED
Hi Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BERKHAMSTED
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Really like the quality of clothes and…
Really like the quality of clothes and it fits me well .
17 aprile 2023
Risposta di FatFace - BERKHAMSTED
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Risposta di FatFace - BERKHAMSTED
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Nice friendly store
Berkhamsted Fat Face is well stocked and the staff were friendly and helpful. I’m also very pleased with the items I purchased instore.
25 marzo 2023
Risposta di FatFace - BERKHAMSTED
Hello Lizzie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Risposta di FatFace - BERKHAMSTED
Hi Paul,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS
Treated myself to a warm onesie for…
Treated myself to a warm onesie for here. Fabric quality is great and it’s so warm which has come in handy recently. Live the brand and Highly recommend
19 novembre 2022
Non scritta su invito
Risposta di FatFace - BERKHAMSTED
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
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