A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered from in store, absolutely fantastic service, very helpful as well. The Beccles store I think it’s amazing
L'azienda ha risposto
So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Leggi di più
L'azienda ha risposto
My first time of shopping at FatFace & certainly not disappointed. Cannot fault ordering, delivery time, returns or refunds. Quality of products are superb. Sale prices are so good. Staff at my Beccle... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Regno Unito
- 01502 471831
4,5
Eccellente
125 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
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Risposta di FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface always has something you need for any season
I live near a Fatface store and I also shop at Fatface online. The ladies at the store are always welcoming and helpful and online is easy to navigate. There’s always something special or necessary to wear for each season. The pricing is good and the quality is excellent.
30 giugno 2025
Risposta di FatFace - BECCLES
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
staff are very friendly willing to help…
staff are very friendly willing to help I'm a regular customer and would not go to any other fatface outlet the staff are all outstanding could not do any better
10 giugno 2025
Risposta di FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FarFace Good Quality and Friendly online shopping and in Store. Great delivery and returning things…
Great delivery and returning things easy if necessary .(To Next).!
It would be Great to have a FatFace Store in Lowestoft.
Beccles Store is the nearest .
29 marzo 2025
Risposta di FatFace - BECCLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
The team at Fatface Beccles are…wonderful
The team at Fatface Beccles are amazing. They are always helpful and I absolutely love going into the store … frequently! Thank you Allie, Holly, Jamie and Jenny ( yes I have now learned your names!) for your care, chat etc not just for me but for all your customers. . You make shopping at Fatface Beccles an absolute pleasure. I love the range of clothes stocked there, lovely colours, styles etc. I also love the way it is so easy to order into store free of charge.
14 marzo 2025
Non scritta su invito
Risposta di FatFace - BECCLES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
The staff are helpful.and have time to…
The staff are helpful.and have time to help you with a big smile.Delivery was spot on time. Nice selection of clothing. Fat face in beccles is a nice shop. I like the jeans because of comfort . Nice and stretchy denim .Nightwear is lovely warm and underwear is very pretty.
12 gennaio 2025
Risposta di FatFace - BECCLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always happy and helpful staff
24 dicembre 2024
Risposta di FatFace - BECCLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online and goods were delivered…
Ordered online and goods were delivered in store when promised. Great communication from Fat Face on order process and delivery time. Goods were the usual high standards expected from this company.
8 dicembre 2024
Risposta di FatFace - BECCLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great fast delivery to nearby branch
17 novembre 2024
Risposta di FatFace - BECCLES
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Service and values!
Every time I go into this store I notice it’s so well kept, which is really difficult in retail.
The staff are often re-organising something or talking about creative ideas to improve the customer experience.
This is lovely to see in an age where service is so often forgotten.
17 novembre 2024
Non scritta su invito
Risposta di FatFace - BECCLES
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BECCLES
Hello Michael
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order on line.and…
Quick and easy to order on line.and store pick up very quick and easy.
13 agosto 2024
Risposta di FatFace - BECCLES
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BECCLES
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Sale online = happy me!
Online order in the sale, delivered to my local store. Couldn’t have been easier. Notifications are always updating me and once my order was in store it was easy to collect. Tried it on in store and as always the quality is awesome. Sale is always good for a bargain as full price is too much these days.
16 luglio 2024
Risposta di FatFace - BECCLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Quick delivery
Quick delivery, staff in local shop friendly and helpful when I returned one of the irems.
1 luglio 2024
Risposta di FatFace - BECCLES
Hello Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beccels staff very nice and helpful
26 giugno 2024
Risposta di FatFace - BECCLES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Nice jeans
The quality of the jeans was excellent, but they were on the large size, so will have to return them.
I have been a size 12 for years, but the jeans I received were more like a 14.
17 giugno 2024
Risposta di FatFace - BECCLES
Hello Jane,
Thank you for your review.
I am sorry to hear that the size of the jeans was not quite right for you, but I am glad to hear about the excellent quality of the jeans.
Have a good day.
Take care, ED
Risposta di FatFace - BECCLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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