Jeans are a great fit, true to standard sizing, and the long length is perfect for my long legs! Appear as pictured too, unlike some other sites. Very pleased. May buy another pair in a slightly dif... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Leggi di più
L'azienda ha risposto
I treated myself to a gorgeous jumper while visiting my daughter in Bath. Very extravagant but I love it 😁.
L'azienda ha risposto
I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Regno Unito
- 01225 465752
4,6
Eccellente
182 recensioni
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Exceptional customer service by Leo in Bath branch
Leo at Bath Fat Face store went out of his way to assist me and track down an item that was unavailable on line
It made for a very positive shopping experience
3 gennaio 2023
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Risposta di FatFace - BATH
Hi Nicky, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
26 dicembre 2022
Risposta di FatFace - BATH
Hi Iain, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service from Bath store
We called in to the Bath store and were unable to find the item we required ourselves, but Leo spent time to look around for us. Once he confirmed that it was not in store he told us we could order online while in store with free delivery to our home address, which we did.
Excellent manner and service from Leo.
16 novembre 2022
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Risposta di FatFace - BATH
Good afternoon, Rowena
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath store.
Take care, JB
Super service from the Bath store
Was in the Bath store and received great advice and service from Caryl. Superb collection of clothes for gifts this year!
15 novembre 2022
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Risposta di FatFace - BATH
Thank you so much for your lovely comments. We are pleased to hear that you had a great experience when shopping with us, and we will share this with our amazing team in store! - RS
Excellent customer service…
Excellent customer service from charming young man,Caleb, yesterday in Bath Store. He was extremely helpful with a great manner.
21 ottobre 2022
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Risposta di FatFace - BATH
Hi Sheila, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothing sizing is right
Great clothing sizing is right, and good quality. Friendly staff, quick and efficient.
16 settembre 2022
Risposta di FatFace - BATH
Good afternoon Becky,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath Southgate store.
Take care, EG
Great service all round
Great service on delivery, and on returns when needed. Super new autumn lines in store.
25 settembre 2022
Risposta di FatFace - BATH
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful staff
I was trying to decide which handbag to buy from the Fatface Bath branch where I was helped by Caryl. She was very knowledgeable and went the extra mile in explaining all the different styles and colours in order to help me choose the right one.
24 settembre 2022
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Risposta di FatFace - BATH
Hi Alison, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase.
27 agosto 2022
Risposta di FatFace - BATH
Hi Florence, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and fit
7 settembre 2022
Risposta di FatFace - BATH
Hello Melanie,
Thank you for taking the time to leave us your review.
We do hope that you are happy with your items!
Take care, CT
Perfect thanks
20 agosto 2022
Risposta di FatFace - BATH
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service at FatFace: Amersham and Bath stores
I wanted to purchase a particular top in a particular size that had sold out online and wasn’t available at my local store - Amersham. The girls (sorry I didn’t get your names) were very helpful and tracked it down on their online system. I was travelling to Bath and the system showed 4 in stock.
They called the store directly for me and arranged for 1 to be put aside for me. Thank you Bath store manager and especially FINN - who tirelessly hunted the shop floor and stock rooms to find said item. He could have easily given up and claimed it was ‘out of stock’, and the ‘system wasn’t up to date’ - but he didn’t! He persevered until he found it. I picked it up yesterday - thanks again FINN, I appreciate your diligence and thank you FatFace, this is exactly the kind of service customers want!
11 agosto 2022
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Risposta di FatFace - BATH
Hi Kirsten
Great to hear about the customer service you have received from these two stores, they are a credit to us.
Thank you for sharing this with us and we will pass this onto Bath and Amersham. MJ
Arrived with three young kids in tow
Arrived with three young kids in tow, staff super friendly and managed to find three tops so everyone was happy!
5 agosto 2022
Risposta di FatFace - BATH
Good Morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in-store. We hope everyone enjoys their new tops!
Have a great day, KS
Lovely bag, great service!
Saw bag in shop. Nice style but wrong fabric. Kind girl in shop looked up on line and found alternative green daisy fabric which I ordered on line. Arrived quickly and delighted. Took original back to shop for refund. Very satisfied with good sized useful bag made of cotton and lots of pockets. Thank you!
21 luglio 2022
Risposta di FatFace - BATH
Good morning Carrie,
Thank you for your 5* review regarding your recent visit to our Bath Southgate Store. It is great to read such positive comments, and will be sure to pass this on to the team.
Have a great day!
Take care, EG
Risposta di FatFace - BATH
Hi Donna,
Thank you for your 5* review on your recent online order. I am really pleased to hear that you have had a successful shopping trip and we look forward to welcoming you back soon. Take care, LE
He ido a comprar unos pantalones y al…
He ido a comprar unos pantalones y al pagar no me han aceptado el pago en metálico.
No compro por norma donde no me dan la libertad para pagar como yo quiera.
Creo que la comodidad que a ellos les reporta no se justifica con el atentado a mi libertad.
Evidentemente no volveré a entrar
10 luglio 2022
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Risposta di FatFace - BATH
Good afternoon, Cesar
I am sorry to read that our Bath store did not accept your money for your purchase. I can assure you that our stores will accept payment either by cash or card (Sterling - UK, Euros - Republic of Island and Dollars - US).
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. JB
Risposta di FatFace - BATH
Hi Tony, Thank you for your review. We are glad to hear you are pleased with the service you have received. - ES
Everything went very smoothly and as…
Everything went very smoothly and as planned and promised.
1 giugno 2022
Risposta di FatFace - BATH
Hi Maureen,
Thank you for your 5* review. It is great to hear that your recent experience with us was smooth and as promoised.
Have a great day!
Take care, EG
Great staff
Visited Fat Face Southgate store in Bath was served by Tash who was extremely helpful the whole experience was fantastic well done
12 maggio 2022
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Risposta di FatFace - BATH
Hi Carol, thank you for your lovely review on the Bath Southgate store - this is really wonderful and your comments will be passed onto the team. Take care, LE
My sisters have been buying dresses …
My sisters have been buying dresses from Fatface for years & my sister had this particular dress on when I saw her so I decided to buy 1 for myself & I absolutely love it, I ordered 2 different sizes to see which fitted me so sent the larger 1 ( 16) back & kept the 14 ..
11 maggio 2022
Risposta di FatFace - BATH
Hi Jayne, Thank you for your review. This is really great feedback and we are so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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