When I collected my coat the staff were very helpful. I use a mobility scooter and an assistance dog. They helped me try the coat on and packed it in the bag. The coat feels lovely and fits perfectly.... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... Leggi di più
L'azienda ha risposto
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Leggi di più
L'azienda ha risposto
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Regno Unito
- 01295 276241
4,7
Eccellente
161 recensioni
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Le persone hanno visualizzato anche
Fast delivery
Fast delivery, easy to return goods that aren’t suitable. Friendly helpful staff.
6 settembre 2025
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Problems solved!
There were some problems with my order — I was delivered the wrong size. But the staff, both in-store and online, were very helpful, and I received my outfit on time. And the clothes are great!
27 maggio 2025
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my shopping experience…
Very happy with my shopping experience at FatFace Banbury. I found exactly what I was looking for, and the team in store were really helpful and friendly.
10 maggio 2025
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had to return my jeans as ordered…
I had to return my jeans as ordered wrong length...received replacement and refund very quickly ..Great jeans and perfect fit
19 aprile 2025
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love a bargain
I love shopping at fatface weather online or in store always quick and easy to use and fast delivery. This time I ordered two dresses and a cardigan as they had 20% off.
If I shop in store I usually shop in Banbury and everyone is so friendly and helpful
4 aprile 2025
Risposta di FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always have loved Fatface one of my…
Always have loved Fatface one of my best shopping experiences
25 marzo 2025
Risposta di FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Excellent friendly staff
8 dicembre 2024
Risposta di FatFace - BANBURY
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The choice for kids clothes is always…
The choice for kids clothes is always good and good quality 👌
4 dicembre 2024
Risposta di FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great place to shop
Great place to shop, friendly staff and easy, efficient order collection.
28 novembre 2024
Risposta di FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and polite staff in store
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing buttons, I felt that I couldn’t have made it look like new myself. So I bought it online instead and it arrived in perfect condition.
3 settembre 2024
Risposta di FatFace - BANBURY
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, as always
This is my third long cardigan from Fat Face. The others are still in perfect condition and I wear them regularly. This one is just as well made and I’m sure I’ll be glad of it as the weather cools down.
2 settembre 2024
Risposta di FatFace - BANBURY
Hello Lois
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice clothing
Nice quality clothing. You lost a star because of the reluctance to supply a printed receipt in the Banbury store
11 agosto 2024
Risposta di FatFace - BANBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Good quality smart kit!product
Good quality product, delivered promptly and value for money!!
13 agosto 2024
Risposta di FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ease of ordering
12 agosto 2024
Risposta di FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly and helpful assistance from…
Friendly and helpful assistance from staff
12 luglio 2024
Non scritta su invito
Risposta di FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent in person experience both…
Excellent in person experience both choosing, buying and returning item and speedy online delivery of the shorter length of the same item, which was not available in store originally.
19 giugno 2024
Risposta di FatFace - BANBURY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
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